Top 45 Call center Jobs in Lawrence, Ks

Inside Sales Advisor
Blue Cross and Blue Shield of Kansas —Kansas
- $30.96 - $38.70 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- US work authorization
- Typing
- Paid parental leave
- Health insurance
7d
Call Center Patient Service Representative
Heartland Community Health Center —Lawrence, KS
- $19 - $25 an hour
- 8 hour shift
- HIPAA
- English
- Microsoft Office
Quick Apply
7h
Dental Patient Service Representative
Heartland Community Health Center —Lawrence, KS
- $19 - $25 an hour
- Full-time
- HIPAA
- English
- Microsoft Office
Quick Apply
4d
Call Center Manager
Maximus —Topeka, KS
- $70,000 - $95,000 a year
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
14d
Customer Contact Center Representative
Central National Bank —Topeka, KS
- 8 hour shift
- Entry level
- Under 1 year
- Paid holidays
- Disability insurance
4d
Telephone Sales Rep - Outbound
FLS Connect —Lawrence, KS
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health savings account
Night Time Communications Specialist (Dispatcher)
EMS Unlimited —Topeka, KS
- $23 - $25 an hour
- 12 hour shift
- Pass drug screening
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Call Center Representative - Retail Pharmacy
The University of Kansas Health System —Lenexa, KS
- HIPAA
- English
- Outpatient experience
Patient Scheduling Associate - Specialties
The University of Kansas Health System —Lenexa, KS
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Logistics Call Center Representative I
Quest Diagnostics —Lenexa, KS
- From $17.20 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Scheduling Associate - Primary Care
The University of Kansas Health System —Lenexa, KS
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Customer Service and Support Representative I
Rally House —Lenexa, KS
- $18 - $20 an hour
- Full-time
- Computer literacy
- Writing skills
- Research
- Store discount
- Paid holidays
Quick Apply
Outbound Warehouse Manager
US Foods, Inc. —Topeka, KS
- $60,000 - $95,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Telemarketer - State Farm Agent Team Member
CHRISTINA SLISKI - State Farm Agent —Basehor, KS
- $14 an hour
- Part-time
- Computer skills
- Communication skills
- Entry level
Quick Apply
National Customer Service Specialist-26-00050J
MBAcsi —Topeka, KS
- Full-time
- Microsoft Access
- Pass drug screening
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Pharmacy Technician II - Retail Pharmacy Call Center
The University of Kansas Health System —Lenexa, KS
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
Pharmacy Technician II - Home Infusion Call Center
The University of Kansas Health System —Lenexa, KS
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
Remote Outbound Sales Specialist
CLEAResult Consulting Inc. —Topeka, KS
- $18 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
5d

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Inside Sales Advisor

Blue Cross and Blue Shield of Kansas -
Kansas

Apply Now

Job Details

Full-time
$30.96 - $38.70 an hour
7 days ago

Benefits

Paid parental leave
Caregiver leave
Health insurance
Dental insurance
Tuition reimbursement
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

High school diploma or GED
Time-based sales targets
Activity sales targets
Typing
Client interaction via phone calls

Full Job Description

Why Join Us?

Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
Family Comes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire
Professional Growth Opportunities: Advance your career with ongoing training and development programs.
Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.
Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.
Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks

Base compensation is only one component of your competitive Total Rewards package
Incentive pay program (EPIP)
Health/Vision/Dental insurance
6 weeks paid parental leave for new mothers and fathers
Fertility/Adoption assistance
2 weeks paid caregiver leave
401(k) plan matching up to 5%
Tuition reimbursement
Health & fitness benefits, discounts and resources

Job Summary

As an Inside Sales Advisor, you'll play a vital role in helping individuals and families across Kansas find the health coverage that fits their needs. Through a dynamic mix of inbound and outbound calls, you'll educate and enroll members in our individual and Medicare plans, overcome objections, and highlight the value of our products. You'll also support retention by offering plan alternatives and reinforcing the benefits of current coverage. This is a fast-paced, goal-driven role where each call is an opportunity to make a meaningful impact-while growing your career in a mission-driven organization.

"This position is 40 hours/week and eligible to work remotely, hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment."

What you'll do

Complete required training and continuing education.
Use company sales models to convert leads to sales by best fitting prospects with products through a call center with both inbound and outbound structure.
Sell under and over age 65 products such as Medicare Supplement, Medicare Advantage and Part D.
Sell direct enrolled individual health insurance products.
Upsell dental, life, cancer, hospital indemnity, disability, and travel policies.
Overcome sales objections and position products against competition while balancing intensity and integrity.
Successfully execute cold calls for sales leads with the goal of conversion to enrollment.
Required to meet or exceed specific attainable sales goals monthly and annually.
Must meet or exceed department standards related to productivity measured through key performance indicators including outbound calls, call scoring and close ratio.
Proactively conserves policies in danger of cancellation.
Responsible for planning and completing daily activities associated with the sales process.
Accurately complete various detailed reports at prescribed intervals such as tracking production and competitive environment.
Responsible for communicating legislation at both federal and state levels, underwriting guidelines and rating practices that would impact either Blue Cross and Blue Shield of Kansas or our clients.
Responsible for understanding benefits, deductibles, coinsurance, waiting periods, product limitations and exclusions for under and over age 65 products. Responsible for understanding, non-group and group lines of business and OBRA, COBRA AND MSP COBRA regulations.
Required to use the telephone 90% of the day and required to sit 90% of the day. In addition, required to key data for 50% of the day while managing multiple monitor screens.
Responsible for maintaining working knowledge of LTS/METS to ESM policies and procedures while minimizing MTM errors to meet or exceed company MTM standards, working in a timely manner.
Must sign a non-disclosure agreement

What you need

Knowledge/Skills/Abilities

Articulate and well-spoken with strong communication, sound judgement, professionalism, and human relations skills are required.
Ability to meet sales and overall performance targets.
Able to obtain and maintain a license issued by the State of Kansas for Health, Accident and Life Insurance. Ability to obtain and maintain Part D/Medicare Advantage and FFM certification annually.
Ability to handle fast-paced telephone duties, emphasis is extremely heavy the last 10 days of the month.
Must be able to make rapid decisions 75% of the average workday and be able to update a computer and make the required sale presentation at the same time.
Working knowledge of CSI, LTS, METS and other internal operating systems is preferred.
Working knowledge of over and under age 65 individual product lines, contracts and related operating policies and rating practices of the company and its subsidiaries as they interact with the individual product line is preferred.
Understanding of Kansas Insurance Department, Centres for Medicaid and Medicare, and the Affordable Care Act advertising and marketing guidelines is preferred.

Education and Experience

High school diploma or equivalent
At least one year of internal experience in individual or group sales experience, sales coaching, or customer service, or two years' previous sales or customer service experience with another company in a performance-based competitive sales environment.
Experience working in inbound sales environment is preferred.
State of Kansas for Health, Accident and Life Insurance is preferred.

Physical Requirements

The environment is very fast paced with very heavy telephone work (90%)
Please note that during our peak season (October - December), time off will be limited.
Must be able to sit 90% of the day and key data 50% of the day.

Compensation

$30.96-$38.70 hourly

Non-Exempt Grade 14

Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.

Apply Now

Refine Your Search

call center jobs in lawrence, ks

Inside Sales Advisor

Call Center Patient Service Representative

Dental Patient Service Representative

Call Center Manager

Customer Contact Center Representative

Telephone Sales Rep - Outbound

Night Time Communications Specialist (Dispatcher)

Call Center Representative - Retail Pharmacy

Patient Scheduling Associate - Specialties

Logistics Call Center Representative I

Patient Scheduling Associate - Primary Care

Customer Service and Support Representative I

Outbound Warehouse Manager

Telemarketer - State Farm Agent Team Member

National Customer Service Specialist-26-00050J

Pharmacy Technician II - Retail Pharmacy Call Center

Pharmacy Technician II - Home Infusion Call Center

Remote Outbound Sales Specialist

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