Top 1228 Emergency services manager Jobs in Lawrence, Ma

Lifeline Supervisor (MUST RESIDE IN MA)
Family Services of the Merrimack Valley —Lawrence, MA
- $26 an hour
- Part-time
- Remote
- Computer literacy
- Mid-level
- Bachelor's degree
Quick Apply
Virtual Hiring Event 8/11 - Radiology & Respiratory Positions at Nashoba Valley – Groton, MA
UMass Memorial Health —Groton, MA
- ER
- In-person
- Outpatient
7d
Lead Building Engineer
National Development/Cranshaw Construction —Burlington, MA
- $90,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Wellness program
- Disability insurance
Quick Apply
8d
Second Shift Coordinator, Emergency Services
Greater Nashua Mental Health —Nashua, NH
- Full-time
- Microsoft Excel
- Hospital
- Urgent Care
- 403(b) matching
- Health savings account
Quick Apply
Emergency Services Clinician
Greater Nashua Mental Health —Nashua, NH
- $54,438 - $84,584 a year
- Weekends as needed
- Adults
- Mid-level
- Master's degree
- 403(b) matching
- Health savings account
Quick Apply
Control Room Operator, Renewable Generation
Nexamp —Lawrence, MA
- $39 - $42 an hour
- Weekends as needed
- Military
- Continuous improvement
- Mentoring
- Commuter assistance
- Paid holidays
Office and Triage Nurse LPN 32 Hours
Essex County OB/GYN Associates —Beverly, MA
- $32 - $40 an hour
- Full-time
- Nursing
- Vital signs
- Medical office experience
- Health savings account
- Health insurance
Quick Apply
Electrical Technician
Velcro USA —Manchester, NH
- Full-time
- Mid-level
- In-person
- Paid parental leave
- Health savings account
Quick Apply
Assistant Property Manager
Lincoln Property Company —Wakefield, MA
- $36 - $48 an hour
- Background check
- Bachelor of Science
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
14d
Lead Building Engineer
Lincoln Property Company —Waltham, MA
- $42.50 - $45.00 an hour
- Weekends as needed
- Background check
- Writing skills
- English
- AD&D insurance
- Paid holidays
Quick Apply
3d
Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Special Education Paraprofessional
Derry Cooperative School District —Derry, NH
- $18.10 - $18.60 an hour
- Part-time
- Background check
- School experience
- Classroom
- Dental insurance
- Vision insurance
Quick Apply
9d
MIT Physical Education and Wellness Program Backpacking Specialist
Massachusetts Institute of Technology —Cambridge, MA
- From $15 an hour
- Temporary
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Paid training
- Wellness program
Quick Apply
RN Manager – Trauma Program
Texas Nursing Services —Nashua, NH
- $47.30 - $65.20 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- Relocation assistance
- Health insurance
Quick Apply
Fleet Working Foreman
City of Melrose —Melrose, MA
- $57,995 - $77,954 a year
- Overtime
- ASE Certification
- Background check
- Customer service
- Health insurance
- Dental insurance
Quick Apply
RN Clinical Manager Hospice 10,000 Sign on Bonus
Amedisys —Lawrence, MA
- $107,000 - $116,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
- Paid parental leave
Floating Maintenance Technician
Procopio Enterprises, Inc. —Beverly, MA
- $28 - $35 an hour
- Weekends as needed
- Background check
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
2d
Residential Program Manager
Walnut Street Center (Hosted) —Cambridge, MA
- $65,000 a year
- Full-time
- Management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Manager, Event Operations
Spectacle Management —Lowell, MA
- $50,000 - $55,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
MIT Physical Education and Wellness Program Outdoor Education Coordinator
Massachusetts Institute of Technology —Cambridge, MA
- From $15 an hour
- Part-time
- Background check
- CPR Certification
- Microsoft Excel
- Wellness program
Quick Apply

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Lifeline Supervisor (MUST RESIDE IN MA)

Family Services of the Merrimack Valley -
Lawrence, MA

Quick Apply

Job Details

Part-time
$26 an hour

Qualifications

Abuse and neglect policy adherence
Computer literacy
Coaching
Mentoring
Computer skills
Child abuse reporting laws
Mobile devices

Full Job Description

Description:

Position Description

Lifeline Supervisor

Job Title: Lifeline Supervisor

Department: Suicide & Crisis Lifeline

Reports to: Lifeline Direct Services Manager

Hours: Part-Time, Multiple Shift Available

Schedule A 20 hours)

Monday 10:45pm-2:45am (4 hrs)

Tuesday 10:45pm-2:45am (4 hrs)

Wednesday 10:45pm-2:45am (4 hrs)

Thursday 10:45pm-2:45am (4 hrs)

Friday 10:45pm-2:45am (4 hrs)

Schedule B (16 hours)

Saturday 6:45am-2:45pm (8 hrs)

Sunday 6:45am-2:45pm (8 hrs)

Schedule C (16 hours)

Saturday 2:45 - 6:45 am (4 hrs)

Saturday 10:45 pm - Sunday 6:45 am (8 hrs)

Sunday 10:45 pm - Monday 2:45 am (4 hrs)

A. Overview

The Lifeline Supervisors are responsible for smooth operations and effective services provided during scheduled shifts on Family Services of the Merrimack Valley’s (FSMV) 24/7 Suicide & Crisis Lifeline. Lifeline Supervisors are responsible for overseeing a team of Call Takers, monitoring Lifeline calls, facilitating response to imminent risk calls, ensuring the accurate collection of statistical and narrative data, and supporting the Lifeline Management Team in implementing policies, quality standards, and best practices.

B. Duties and Responsibilities

Supervise a team of Call Takers, ensuring each member receives regular performance appraisals, is adhering to policies, protocols, quality standards, and best practices, and participates in ongoing training and professional development.
Conduct call monitoring on each shift for quality assurance and performance improvement.
Ensure safety assessment questions are asked on all interactions and imminent risk assessments are conducted as indicated.
Provide support and guidance to Lifeline staff, including assistance responding to moderate and high-risk calls, connecting callers to additional resources including emergency services as needed, de-escalating crisis situations, and debriefing with staff after difficult calls.
Assure smooth operations of the Lifeline during each shift, including proper functioning of technology, staffing, and call flow.
Conduct call monitoring to ensure Call Takers are providing quality support, compassionate care, maintaining safety standards, and adhering to policies and procedures.
Provide immediate feedback to Call Takers on performance, documenting concerns and strategizing with Lifeline Management Team to improve quality.
Conduct follow up calls as needed to individuals who have called the Lifeline to check for safety and provide additional support and resources.
Assist Lifeline staff in answering incoming calls as needed, providing emotional support, information and referrals to callers who may be in emotional crisis and contemplating self-harm or suicide.
Communicate frequently with other Lifeline staff (Lifeline Management Team) regarding operations, call taker performance, and overall quality.
Assist in training new Lifeline staff by providing mentoring and coaching.
Participate in weekly to monthly team meetings to discuss shared experiences as call takers, debrief on calls, receive professional development, and participate in a learning community.
Adhere to all Family Services policies, procedures, best practices, and those in accordance with our accreditation through the International Council for Helplines, National Suicide Prevention Lifeline, and the Department of Public Health.
Other responsibilities as assigned.

C. Qualifications

Minimum of a bachelor’s degree or equivalent experience in the field of behavioral health, suicide prevention, crisis response, emergency services or other related field.
One year’s experience in Supervisor position preferred (previous hotline supervisory experience, or project coordination experience may be substituted)
Proficient with technology, including computer and internet skills, smartphones and databases.
Excellent interpersonal skills including strong communication and ability to provide coaching, mentoring, feedback to colleagues, and collaborate with other service providers.
Maintain composure in high stress situations and respond calmly and appropriately in crisis situations.
Highly motivated, energetic, resilient and target driven to produce desired results.
Ability to work independently while exercising good judgment.
Ability to problem solve and troubleshoot in a fast-paced, evolving remote work environment
Desire to help others, display compassion, and maintain confidentiality required.
Understanding of the laws and regulations surrounding physical, sexual, and emotional abuse, child abuse, neglect, and legal reporting requirements
Understanding of the contractual obligations of the Lifeline.

D. Level of Supervision / Reports to:

Reports to and is supervised by the Lifeline Direct Services Manager

E. Status:

Non-Exempt

Requirements:

Minimum of a bachelor’s degree or equivalent experience in the field of behavioral health, suicide prevention, crisis response, emergency services or other related field. · One year’s experience in Supervisor position preferred (previous hotline supervisory experience, or project coordination experience may be substituted) · Proficient with technology, including computer and internet skills, smartphones and databases. · Excellent interpersonal skills including strong communication and ability to provide coaching, mentoring, feedback to colleagues, and collaborate with other service providers. · Maintain composure in high stress situations and respond calmly and appropriately in crisis situations. · Highly motivated, energetic, resilient and target driven to produce desired results. · Ability to work independently while exercising good judgment. · Ability to problem solve and troubleshoot in a fast-paced, evolving remote work environment · Desire to help others, display compassion, and maintain confidentiality required. · Understanding of the laws and regulations surrounding physical, sexual, and emotional abuse, child abuse, neglect, and legal reporting requirements · Understanding of the contractual obligations of the Lifeline.

ABOUT FAMILY SERVICES OF THE MERRIMACK VALLEY

Family Services is a non-profit, social service organization located in Lawrence, MA. The organization helps more than 7,000 people in the Merrimack Valley each year through 20+ programs focused on youth development, parent education and emotional health. All of its services are infused with a sense of hope and possibility and enable individuals to thrive in their family, community, workplace and school. For more information, please visit www.FSMV.org. FSMV is an equal opportunity employer.

COMPENSATION AND BENEFITS

This is a part time, non-exempt position with a pay range $23..50-$26.00 per hour, commensurate upon experience.
An opportunity to work with and learn from a team of dedicated, passionate individuals in a diverse environment that serve children, youth, and adults.

Job posting updated July 27, 2026, to incorporate additional shifts available.

Quick Apply

Refine Your Search

emergency services manager jobs in lawrence, ma

Lifeline Supervisor (MUST RESIDE IN MA)

Virtual Hiring Event 8/11 - Radiology & Respiratory Positions at Nashoba Valley – Groton, MA

Lead Building Engineer

Second Shift Coordinator, Emergency Services

Emergency Services Clinician

Control Room Operator, Renewable Generation

Office and Triage Nurse LPN 32 Hours

Electrical Technician

Assistant Property Manager

Lead Building Engineer

Shift Leader - Housing & Homeless Services

Special Education Paraprofessional

MIT Physical Education and Wellness Program Backpacking Specialist

RN Manager – Trauma Program

Fleet Working Foreman

RN Clinical Manager Hospice 10,000 Sign on Bonus

Floating Maintenance Technician

Residential Program Manager

Manager, Event Operations

MIT Physical Education and Wellness Program Outdoor Education Coordinator

I want to receive the latest job alert for emergency services manager in lawrence, ma

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