Top 2 Helpdesk specialist Jobs in Lawrenceburg In

Helpdesk Technician I
GoGoMeds —Southgate, KY
- Computer science
- Computer Science
- Computer literacy
- Opportunities for advancement
Quick Apply
3d
Temporary Technical Support Specialist
FUN.com —Elsmere, KY
- Temporary
- Mid-level
- Warehouse
- 2 years
Quick Apply
3d

Discover related jobs

Based on your search for helpdesk specialist jobs.

End User Support Specialist
Expedient Technology Solutions —Miamisburg, OH
It is desired that you have a minimum of an associate degree in a related technical field, but not required. Technical skills and knowledge involve but are not…
From $50,000 a year
Quick Apply
Service Engineer
Nexigen —Newport, KY
IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware…
$55,000 - $65,000 a year
Quick Apply
6d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year
IT Desktop Support Specialist ( Ohio)
American Regent, Inc. —New Albany, OH
Handle service calls for hardware and software issues. Provide level of technical support, user training and troubleshooting for PC, hardware, software and all…

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk specialist in lawrenceburg in

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk specialist jobs near lawrenceburg in

Technical Support Specialist jobs in Charlotte, NC

Technical Support jobs in Denver, CO

Technical Support Specialist jobs in Newark, NJ

It Support Specialist jobs in Washington, DC

Child Life Specialist jobs in Los Angeles, CA

Technical Support Specialist jobs in Independence, MO

Helpdesk Technician jobs in Topeka, KS

Helpdesk Technician jobs in Kinston, NC

Medical Laboratory Technician jobs in Pennsylvania

Sterile Processing Technician jobs in New Hampshire

Helpdesk Technician jobs in New Market, TN

Data Center Technician jobs in Abilene, TX

Helpdesk Technician jobs in Muncie, IN

Helpdesk Technician I

GoGoMeds -
Southgate, KY

Quick Apply

Job Details

3 days ago

Benefits

Opportunities for advancement

Qualifications

Computer operation
Equipment troubleshooting
Windows
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Productivity software

Full Job Description

Job Summary

The IT Helpdesk Technician I serves as the first point of contact for employees experiencing technical issues. This role provides basic technical support for hardware, software, network connectivity, and IT-related service requests. The ideal candidate is customer-focused, eager to learn, and possesses strong troubleshooting and communication skills.

Key Responsibilities

Provide first-level technical support via phone, email, chat, and ticketing systems.
Respond to and resolve user issues related to desktops, laptops, mobile devices, printers, and software applications.
Log, track, prioritize, and document incidents and service requests in the helpdesk ticketing system.
Install, configure, and troubleshoot hardware and software.
Assist with user account creation, password resets, and access management.
Escalate complex technical issues to senior IT staff when necessary.
Maintain accurate records of support activities, resolutions, and system changes.
Support onboarding and offboarding activities, including equipment setup and collection.
Assist with inventory management of IT equipment and peripherals.
Follow IT policies, procedures, and cybersecurity best practices.
Provide excellent customer service while educating users on technology solutions.

Required Qualifications

High school diploma or equivalent required; Associate degree in Information Technology, Computer Science, or related field preferred.
Basic understanding of Windows operating systems and Microsoft Office applications.
Familiarity with computer hardware, software installation, and troubleshooting concepts.
Strong communication and customer service skills.
Ability to manage multiple tasks and prioritize workload effectively.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.

Preferred Qualifications

CompTIA A+, Google IT Support Professional Certificate, or similar entry-level IT certification.
Experience through internships, coursework, labs, volunteer work, or customer service roles.
Basic knowledge of:
- Active Directory
- Microsoft 365
- Networking fundamentals (TCP/IP, DNS, DHCP)
- Mobile device support
- Remote support tools

Physical Requirements

Ability to lift and move computer equipment up to 30 pounds.
Ability to sit, stand, and use a computer for extended periods.
Occasional travel between office locations may be required.

Key Competencies

Customer Service Orientation
Technical Troubleshooting
Communication Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Continuous Learning

Salary Range

$XX annually (depending on location, experience, and qualifications).

Career Growth Opportunities

This position provides a pathway into roles such as:

IT Support Specialist
Systems Administrator
Network Administrator
Desktop Support Technician
IT Analyst

Equal Opportunity Employer: We are committed to creating an inclusive environment for all employees and applicants and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics.

Quick Apply

Refine Your Search

helpdesk specialist jobs in lawrenceburg in

Helpdesk Technician I

Temporary Technical Support Specialist

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk specialist in lawrenceburg in

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected