Top 89 Helpdesk support Jobs in Lawrenceville, Ga

Director of IT
C.A. Murren and Sons —Grayson, GA
- Full-time
- Background check
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk P1
Synamedia —Lawrenceville, GA
- Azure
- Office
- AWS
Store Support Center Agent
Majors Management —Lawrenceville, GA
- $20 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Technical Customer Service Representative - OSC (First Shift)
QTS Data Centers —Suwanee, GA
- Email
- Computer science
- Computer Science
- Writing skills
- Wellness program
- Health savings account
Service Desk Analyst
DIGIOFFICE —Johns Creek, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Help Desk Technician (Part Time)
Electronic Systems Inc —Duluth, GA
- Contract
- Azure
- High school diploma or GED
- 1 year
HELPDESK SUPPORT TECHNICIAN
Atlanta I.T. Service —Duluth, GA
- Weekends as needed
- Background check
- Pass drug screening
- Office
Level 1 Systems Administrator
Safer Way Technologies, LLC —Atlanta, GA
- From $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
2d
Service Desk Technician
COOLSOFT LLC —Atlanta, GA
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
- Health insurance
Quick Apply
10d
Helpdesk Associate Tier 1
Ole Mexican Foods Inc —Norcross, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
IT Support Specialist
Engineering Systems Inc —Peachtree Corners, GA
- Full-time
- Hybrid work
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
12d
IT Service Desk Technician
PROCYON Technostructure —Atlanta, GA
- $25.50 - $27.50 an hour
- Contract
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
11d
Customer Relations Specialist SED
Orkin —Atlanta, GA
- $17 - $20 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
13d
IT Support Specialist I
Priority Technology Holdings, LLC —Alpharetta, GA
- $23 - $27 an hour
- Full-time
- Google Workspace
- Windows
- Associate's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
5d
IT Help Desk Professional
Kimley-Horn —Alpharetta, GA
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
11d
Senior Customer Support Specialist
Brightree —Peachtree Corners, GA
- $30.91 - $41.21 an hour
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
- Commuter assistance
- Health savings account
Help Desk Technician (Tier 2)
Snap Tech IT —Cumming, GA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
Tier 1 Help Desk Technician
5Q Partners, LLC —Sandy Springs, GA
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
14d

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Director of IT

C.A. Murren and Sons -
Grayson, GA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Vendor relationship building
CMMC
Managing IT teams
Security compliance frameworks implementation
Team development
Driver's License
Team management
Cross-functional communication

Full Job Description

Title: Director of Information Technology
Reporting to: Director of People Operations
Direct Reports: Currently manage outsourced vendors; possible future direct reports

Summary: The Director of IT will oversee the technical operations of the construction business, ensuring all systems and applications support our field and office goals. This role is responsible for the "boots on the ground" management of hardware, security, and internal software, while acting as the primary liaison with our external help desk (Athens Micro).

Key Responsibilities:
1. Vendor & Help Desk Management

Act as the primary point of contact for Managed Service Provider, reviewing help desk tickets to identify recurring technical issues or training gaps.
Evaluate and select technology vendors, managing relationships and negotiating contracts to ensure high-quality service delivery.

2. Asset & Budget Oversight

Verify that all hardware and equipment purchases are technically sound and suited for specific construction environments.
Implement a robust asset tracking system for all company hardware and software licenses.
Develop and monitor the annual IT budget, tracking expenditures and identifying cost-saving opportunities

3. Security & Compliance

Assess security threats and maintain robust measures to protect sensitive company and project data.
Lead CMMC certification efforts and ensure compliance with Federal, DOD, and DOE standards.
Stay up to date with emerging technologies and trends and evaluate their potential for improving operational efficiency.

4. Information Technology & Systems

Establish and enforce SOPs to streamline technical operations and ensure consistent performance.
Monitor system performance, troubleshoot issues, and lead resolution efforts to minimize downtime and disruptions.
Field Connectivity: Ensure superintendents and field crews have reliable data access on-site, including the deployment and maintenance of mobile hotspots and ruggedized hardware.
Performance Monitoring: Monitor system performance and troubleshoot connectivity issues to minimize downtime for field operations.
Collaborate with cross-functional teams to define operational metrics, track performance, and implement improvements as needed.

Software & Training
- Manage and provide internal support for the company’s core software stack, including project management and estimating suites (HCSS HeavyJob/HeavyBid, Primavera P6), contract management platforms (ContractSafe), accounting packages (Viewpoint Vista) and standard enterprise tools (Windows, Microsoft 365/Office).
- Identify team training needs and lead educational sessions to ensure employees are proficient in company software.

Job Duties:

Demonstrate an unwavering commitment to our core values.
Lead the company’s technology infrastructure, including hardware, software, networking systems, servers, storage systems, and cloud platforms.
Develop strategy alongside our outside IT company, as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems).
Lead CMMC certification and manage projects related to the implementation of new systems and technologies, in line with organizational objectives.
Create processes and standards for selection, implementation, and support of systems, identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
Monitor and analyze technology and trends that could improve the company’s processes and performance.
Develop and maintain relationships with vendors and negotiating contracts for services.
Identify opportunities for team training and skills advancement.
Collaboration with Senior Team for 1-5 year company vision, strategy, and goals.

Director of Information Technology Qualifications:

BS degree in Computer Science, Information Technology, or a related field.
10+ years’ experience in technical operations, infrastructure management, or a similar role.
Experience in Federal, DOD, and DOE compliance, including CMMC certifications.
Experience and comfort in communicating and negotiating with C-Level Executives. The ability to speak IT to end users that may not speak IT.
10+ years’ experience organizing, leading, and developing people within successful teams.

Requirements

Must have a valid driver’s license
Must be a U.S. Citizen
Must participate in pre-employment and random drug screening program
Subject to a background screening process

To be considered for this position, you must first complete our Culture Index personality survey. Please use the link provided below and select "IT Manager." This assessment will take about 15 minutes of focused time. Please set aside time to complete it start to finish. We use the results of this Index seriously when comparing a candidate to the role and personality traits we’ve identified as necessary to perform this job well. Thank you.

https://go.apply.ci/s/6f8M4Fk885

C.A. Murren is a full-service, well-established industrial, civil, and power industry contractor performing work throughout the Southeastern and Mid-Atlantic United States, with offices in Georgia, Florida, South Carolina, and Virginia. For over 40 years, we have delivered high-quality industrial site development while maintaining a strong focus on safety, performance, and long-term client relationships. We pride ourselves on being a team- and family-oriented organization that values both the people and the work that define who we are. We offer a competitive benefits package including medical, dental, vision, and 401K match, along with a structured career development plan to support long-term growth. We are seeking a Director of IT with 10+ years of experience. This position is based out of our Grayson, GA office. Learn more about us:
https://camurren.com/about-us/

#indCAM

Quick Apply

Refine Your Search

helpdesk support jobs in lawrenceville, ga

Director of IT

IT Helpdesk P1

Store Support Center Agent

Technical Customer Service Representative - OSC (First Shift)

Service Desk Analyst

Helpdesk Technician

Help Desk Technician (Part Time)

HELPDESK SUPPORT TECHNICIAN

Level 1 Systems Administrator

Service Desk Technician

Helpdesk Associate Tier 1

IT Support Specialist

IT Service Desk Technician

Customer Relations Specialist SED

IT Support Specialist I

IT Help Desk Professional

Senior Customer Support Specialist

Help Desk Technician (Tier 2)

Level 1 Help Desk Analyst

Tier 1 Help Desk Technician

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