Top 164 It support specialist Jobs in Lawrenceville Ga

Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Help Desk Technician (Part Time)
Electronic Systems Inc —Duluth, GA
- Contract
- Azure
- High school diploma or GED
- 1 year
Helpdesk Associate Tier 1
Ole Mexican Foods Inc —Norcross, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
HELPDESK SUPPORT TECHNICIAN
Atlanta I.T. Service —Duluth, GA
- Weekends as needed
- Background check
- Pass drug screening
- Office
IT Support Specialist I
Priority Technology Holdings, LLC —Alpharetta, GA
- $23 - $27 an hour
- Full-time
- Google Workspace
- Windows
- Associate's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
3d
EHR Technical Support - Health Informatics - Lawrenceville, GA - (Hybrid/Remote)
View Point Health —Lawrenceville, GA
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- Administrative experience
- Paid training
- Health insurance
IT Helpdesk P1
Synamedia —Lawrenceville, GA
- Azure
- Office
- AWS
Service Desk Analyst
DIGIOFFICE —Johns Creek, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Customer Support Analyst
Sage —Lawrenceville, GA
- Hybrid work
- Office
- Analysis skills
- Continuous improvement
- Paid parental leave
- Health insurance
8d
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
IT Specialist
AHA Consulting Engineers, Inc. —Alpharetta, GA
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
IT Service Desk Technician
PruittHealth —Norcross, GA
- Full-time
- Background check
- Mid-level
- Windows
1d
IT Assistant/Technical Support
Ascent Hospitality Management Co —Buford, GA
- Evenings as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
IT Systems Support Technician
Primary Holdings, Inc. —Johns Creek, GA
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Desktop Engineer (MSP / Managed Services Environment)
Computer Specialist —Lawrenceville, GA
- Mid-level
- Windows
- Opportunities for advancement
Tier 1 Help Desk Technician
5Q Partners, LLC —Sandy Springs, GA
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d
ServiceNow Support Specialist
Pritchard Industries LLC —Duluth, GA
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Technology Support Tech III - IT Customer Service and Support
Gwinnett County Public Schools —Gwinnett County, GA
- $49,435 - $79,283 a year
- Full-time
- 5 years
- Windows
- Ability to climb stairs
IT Support Technician
Affiliated Resources Group —Decatur, GA
- Full-time
- Up to 50% travel
- Mid-level
- Microsoft Office
Quick Apply

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it support specialist jobs near lawrenceville ga

Helpdesk Technician

Authority Brands -
Atlanta, GA

Quick Apply

Job Details

Full-time
From $28 an hour

Benefits

Paid holidays
401(k)
Paid time off

Qualifications

Jira
Computer science
Azure
Email customer support
Technical support via phone
Computer Science
Phone communication
Process optimization
Associate's degree in computer science
Microsoft Exchange
Public Cloud
Mid-level
Windows
Incident Escalation
Microsoft Office
Continuous improvement
Desktop (troubleshooting support)
Phone triage
Technical support via email
Desktop administration
Escalation handling
Communication skills
IT department experience
Under 1 year
Ticketing system technical support
Mobile devices
Database software proficiency

Full Job Description

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

The Helpdesk Technician is responsible for technical support, assisting end users with their day-to-day technical duties and issues.

Responsibilities:

Serve as the first point of contact for users (Tier 1) seeking technical assistance over the phone, email, and ticketing system.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by the user.
Triage and prioritize helpdesk support requests.
Work on multiple systems from different company departments.
Direct unresolved issues to the next level of support personnel (Tier 2).
Record events and problems and their resolution in helpdesk tickets.
Identify and suggest possible improvements on helpdesk policies and procedures.
Assist the IT department as needed.

Qualifications:

2-year degree in computer science or similar experience.
Proven experience as a Helpdesk Technician or other IT support role.
Tech savvy with working knowledge of office automation products, databases and remote-control tools.
Jira ticket system experience preferred but not required.
Azure, Office 365, Exchange online, Windows 10 experience
Ability to diagnose and resolve basic to mid-level technical issues.
Good understanding of computer systems, mobile devices, and other tech products.
Excellent verbal and written communication skills.
Solution orientation to problem resolution and process improvement.
Thorough knowledge of desktop and business/technical support systems.

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.

Authority Brands Inc. is an Equal Opportunity Employer

Pay: From $28.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in lawrenceville ga

Helpdesk Technician

Help Desk Technician (Part Time)

Helpdesk Associate Tier 1

HELPDESK SUPPORT TECHNICIAN

IT Support Specialist I

EHR Technical Support - Health Informatics - Lawrenceville, GA - (Hybrid/Remote)

IT Helpdesk P1

Service Desk Analyst

Customer Support Analyst

Service Desk Analyst - Tier I

IT Specialist

IT Service Desk Technician

IT Assistant/Technical Support

Level 1 Help Desk Analyst

IT Systems Support Technician

Desktop Engineer (MSP / Managed Services Environment)

Tier 1 Help Desk Technician

ServiceNow Support Specialist

Technology Support Tech III - IT Customer Service and Support

IT Support Technician

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