Service Manager
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- $7,500 - $15,000 a month
- Mid-level
- Bachelor's degree
- Business Administration
Quick Apply
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Service Manager

SouthWest HMS LLC
Lawton, OK

Quick Apply

Job Details

$7,500 - $15,000 a month

Qualifications

Performance monitoring
Managing teams in a customer support role
Team leadership
Frontline customer support management
Key Performance Indicators
General management

Full Job Description

Service Manager

Location: Lawton, OK, 73505

Skills: Service Manager

We are seeking a highly motivated and experienced Service Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of our service department, ensuring that all customer needs are met and that our team is working efficiently and effectively.

Responsibilities:

Manage and oversee the daily operations of the service department
Ensure that all customer needs are met and that our team is providing excellent customer service
Develop and implement service policies and procedures to improve efficiency and customer satisfaction
Monitor and analyze service performance metrics to identify areas for improvement
Manage and train service staff to ensure that they are providing high-quality service to our customers
Collaborate with other departments to ensure that all customer needs are met
Handle customer complaints and resolve issues in a timely and professional manner
Ensure that all service equipment and tools are properly maintained and in good working condition

Requirements:

Proven experience as a Service Manager or similar role
Excellent customer service and communication skills
Strong leadership and management skills
Ability to analyze and interpret service performance metrics
Experience with service management software
Ability to handle customer complaints and resolve issues in a timely and professional manner
Highly organized and detail-oriented
Bachelor's degree in Business Administration or related field preferred

Quick Apply

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service manager jobs in lawton, ok

Service Manager

Food Service Manager

Team Leader, Culinary Services

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Service Manager

Location: Lawton, OK, 73505

Skills: Service Manager

Responsibilities:

Requirements:

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