Top 44 Client success Jobs in Layton, Ut

Customer Success Coordinator
Andersen's Crazy Candy —Farmington, UT
- $72,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Paid time off
Quick Apply
Client Success Representative (Remote)
Demand.com —Salt Lake City, UT
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Success Specialist
Renovate Ease —Washington Terrace, UT
- $24.98 - $30.09 an hour
- Part-time
- Hybrid work
- Computer literacy
- Mid-level
- Administrative experience
- Paid time off
Quick Apply
Customer Success Manager
Kadince —Ogden, UT
- $65,000 - $80,000 a year
- Full-time
- Remote
- High school
- Mid-level
- 1 year
- Disability insurance
- Health insurance
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Customer Service Rep I
Dawn Foods —Salt Lake City, UT
- $42,870 - $64,300 a year
- Monday to Friday
- Hybrid work
- Spanish
- Ability to walk for extended periods
- Office
- Paid training
- Paid holidays
13d
Customer Experience Representative
Energy Management Corporation —Salt Lake City, UT
- No weekends
- Ability to walk for extended periods
- Mid-level
- Office
- Paid holidays
- Disability insurance
Enterprise Customer Success Manager
Scrunch —Salt Lake City, UT
- $110,000 - $140,000 a year
- Full-time
- Remote
- Research
- Senior level
- Communication skills
- Paid parental leave
- Disability insurance
Part Time Patient Customer Service Representative
R1 RCM, Inc. —Layton, UT
- $16.12 - $23.21 an hour
- Part-time
- Background check
- Hospital
- Pass drug screening
6d
Client Success Manager
Audiohook —Eden, UT
- $80,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Leadership
- Paid holidays
- Dental insurance
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Client Success Manager
Nexus IT Inc —Salt Lake City, UT
- $80,000 - $104,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
Client Engagement Partner
OpsArmy —Salt Lake City, UT
- Online Application
- English
- Mid-level
- 3 years
Quick Apply
1d
Director of Customer Success
Becklar, LLC —Ogden, UT
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Paid time off
Quick Apply
9d
Customer Support Manager
Kadence —Salt Lake City, UT
- Hybrid work
- Google Workspace
- HIPAA
- Mid-level
- Health insurance
- 401(k)
Senior Manager, Customer Operations
Human Interest —Salt Lake City, UT
- $125,000 - $150,000 a year
- Remote
- Finance
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Director of Customer Success Operations
Securly —Salt Lake City, UT
- Up to $165,000 a year
- Full-time
- Remote
- System design
- Recruiting
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
9d
Senior Customer Success Manager (West)
Flexential Corp. —Salt Lake City, UT
- $84,000 - $94,000 a year
- US work authorization
- Ability to sit for extended periods
- Organizational skills
- Wellness program
- Health savings account
Quick Apply
Senior Customer Success Manager, Enterprise - West
Chainguard —Salt Lake City, UT
- Up to $160,000 a year
- Remote
- Azure
- 5 years
- AWS
- Paid parental leave
- Health insurance
Quick Apply
Customer Operations Project Manager
Calyx Containers —West Valley City, UT
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Manufacturing
- 2 years
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager, Mid-Market
LearnUpon —Salt Lake City, UT
- Mid-level
- Office
- Travel
Customer Success Analyst II
TEAL DRONES INC —Salt Lake City, UT
- Background check
- Microsoft Outlook
- Mid-level
Quick Apply

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Customer Success Coordinator

Andersen's Crazy Candy -
Farmington, UT

Quick Apply

Job Details

Full-time
$72,000 - $80,000 a year

Benefits

Paid time off

Qualifications

Customer communication
Microsoft Excel
Account development
Client services
Data analytics
Account management

Full Job Description

Customer Success Coordinator

About

Welcome to the world of Crazy Freeze-Dried Candy and Crazy Cookies, where we put a fun and unexpected twist on classic favorites. Our signature freeze-drying process transforms everyday candy into light, crunchy, flavor-packed treats that deliver a one-of-a-kind snacking experience. And now, with our delicious line of Crazy Cookies, we're bringing the same creativity and excitement to irresistible cookie creations that are just as bold, fun, and unforgettable. As we continue to grow, our mission remains the same: to help people have fun, be happy, and savor the sweetness of great candy and cookies. We invite you to join us in celebrating the magic of Crazy Candy and Crazy Cookies and the shared experiences it brings.

Position Overview

The Customer Success Coordinator is responsible for delivering an exceptional customer experience by serving as the primary operational liaison between customers and internal teams. This role manages the complete customer order lifecycle—from order entry through fulfillment—while ensuring accurate order processing, EDI compliance, and seamless coordination across Sales, Production, Supply Chain, Logistics, and Quality.The ideal candidate is highly organized, customer-focused, and detail-oriented, with the ability to build strong customer relationships, manage multiple priorities, and proactively resolve issues in a fast-paced manufacturing environment. This position plays a key role in supporting operational excellence, driving customer satisfaction, and contributing to continuous process improvement.

Key Responsibilities

Customer Relationship Management

Serve as the primary point of contact for customer accounts, providing timely, professional, and solution-oriented support.
Build and maintain strong customer relationships through proactive communication and exceptional service.
Coordinate customer requirements with Sales, Production, Supply Chain, and Logistics to ensure successful execution.
Anticipate customer needs and identify opportunities to improve the overall customer experience. Resolve customer issues quickly while maintaining a high level of professionalism and accountability.

Order Management & Fulfillment

Manage the complete customer order lifecycle from order entry through shipment and delivery.
Review customer purchase orders for accuracy and ensure timely processing within the ERP system.
Coordinate with Production, Planning, Logistics, and Quality teams to ensure customer requirements are met.
Monitor order status, inventory availability, and production schedules to proactively address potential delays.
Communicate order updates, shipment information, and delivery expectations to customers.

EDI & SPS Commerce Management

Manage all Electronic Data Interchange (EDI) transactions through SPS Commerce.
Serve as the primary contact for EDI-related communication with customers, vendors, and third- party providers.
Monitor EDI transaction activity to ensure compliance with customer requirements.
Troubleshoot and resolve EDI transaction failures, data discrepancies, and communication issues in collaboration with IT and Operations.
Generate and validate Advance Ship Notices (ASNs), UCC-128 labels, packing lists,

Operational Coordination

Partner with Sales, Production, Supply Chain, Finance, and Logistics teams to ensure seamless execution of customer requirements.
Assist with production forecasting and inventory planning to support customer demand.
Coordinate new product introductions, customer launches, and special projects as needed.

Compliance & Quality

Ensure customer orders meet all quality standards, customer specifications, and regulatory requirements.
Maintain accurate customer records and operational documentation.
Ensure compliance with internal policies, customer requirements, and EDI standards.
Support quality investigations and corrective actions related to customer orders when necessary.

Reporting & Continuous Improvement

Monitor key performance indicators (KPIs) related to customer service, order fulfillment, and EDI performance. Analyze order trends and operational data to identify opportunities for process improvement.
Prepare reports and provide operational insights to support business decisions.
Participate in continuous improvement initiatives that improve customer satisfaction, e]iciency, and operational performance.

Qualifications

Education

Bachelor's degree in Business Administration, or a related field preferred.

Experience

Two or more years of experience in Customer Success, Account Coordination, Customer Service,

Supply Chain, Order Management, or Operations within a manufacturing or distribution environment.

Experience working with EDI transactions and SPS Commerce strongly preferred.
Experience supporting customer accounts within an ERP environment preferred.

Knowledge, Skills & Abilities

Strong understanding of customer order management and fulfillment processes.
Working knowledge of Electronic Data Interchange (EDI), SPS Commerce, and customer compliance requirements.
Experience with ERP systems such as Fishbowl, NetSuite, SAP, or similar platforms.
Excellent organizational skills with exceptional attention to detail.
Strong analytical and problem-solving abilities with a continuous improvement mindset.
Outstanding written and verbal communication skills.
Ability to e]ectively prioritize multiple tasks in a fast-paced environment.
Proficiency in Microsoft Excel and Microsoft O]ice applications.
Ability to build collaborative relationships across all levels of the organization.
Customer-focused with a commitment to delivering exceptional service.

Crazy Candy is committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Pay: $72,000.00 - $80,000.00 per year

Benefits:

Paid time off

Work Location: In person

Quick Apply

Refine Your Search

client success jobs in layton, ut

Customer Success Coordinator

Client Success Representative (Remote)

Customer Success Specialist

Customer Success Manager

Customer Service Rep I

Customer Experience Representative

Enterprise Customer Success Manager

Part Time Patient Customer Service Representative

Client Success Manager

Client Success Manager

Client Engagement Partner

Director of Customer Success

Customer Support Manager

Senior Manager, Customer Operations

Director of Customer Success Operations

Senior Customer Success Manager (West)

Senior Customer Success Manager, Enterprise - West

Customer Operations Project Manager

Customer Success Manager, Mid-Market

Customer Success Analyst II

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