Job Description
Join a Patient-focused Team
Lone Star Vision Group is seeking a dependable, professional, and patient-focused Optometric Technician to support our optometrists and help create an efficient, welcoming experience for every patient.
In this role, you will guide patients through multiple stages of their visit, including check-in, pretesting, clinical support, documentation, insurance assistance, and checkout. You will work closely with our optometrists, Office Manager, and other team members to maintain smooth patient flow and accurate daily operations.
This position is a strong fit for someone who communicates clearly, learns quickly, pays close attention to detail, and remains friendly and composed in a busy clinical environment.
What We Offer
- Competitive hourly pay based on experience
- Paid on-the-job training
- Certain paid holidays
- Complimentary annual eye exam for the employee
- Discounted annual eye exams for immediate family members
- Supportive, patient-centered team environment
- Opportunity to build valuable optometry and clinical skills
Primary Responsibilities
Patient Care and Clinical Support
- Welcome patients and provide friendly, professional assistance throughout their visit
- Prepare patients for examinations and explain pretesting procedures
- Perform routine pretesting and operate optometric or diagnostic equipment as trained
- Prepare, organize, and reset examination rooms
- Clean and disinfect equipment in accordance with clinic procedures
- Support the optometrist during the patient-care process as needed
- Assist with contact lens trial orders and related patient instructions
Scheduling and Front-Office Support
- Answer incoming calls and assist patients with scheduling and general questions
- Schedule, confirm, and update patient appointments
- Accurately enter and maintain patient demographic information
- Direct clinical, billing, or patient concerns to the appropriate team member
- Help maintain an organized and positive reception and patient-care environment
Insurance, Documentation, and Checkout
- Assist with insurance eligibility and benefit verification
- Communicate clearly with patients regarding applicable charges and office procedures
- Collect patient payments and accurately document charges
- Complete checkout procedures and assist with end-of-day fee documentation
- Scan, fax, email, and organize patient records and other documents as assigned
- Maintain accurate, complete, and confidential patient information
Team and Office Operations
- Work closely with the Office Manager, optometrists, and clinical team to maintain efficient patient flow
- Complete opening, closing, and end-of-day responsibilities as assigned
- Follow clinic policies, procedures, and professional standards
- Protect patient confidentiality and comply with HIPAA, OSHA, and applicable practice requirements
- Help identify and resolve patient concerns promptly and professionally
- Support coworkers and contribute to a respectful, dependable team environment
Required Qualifications
- High school diploma or GED
- Strong customer service and interpersonal communication skills
- Professional and compassionate approach to patient care
- Ability to learn and operate clinical equipment
- Strong attention to detail and commitment to accuracy
- Basic computer skills, including familiarity with Microsoft Outlook, Word, or similar programs
- Ability to manage multiple responsibilities in a fast-paced environment
- Dependable attendance and punctuality
- Ability to work Monday-Saturday flexible schedule
- Ability to maintain the confidentiality of patient and business information
Preferred Qualifications
- Previous experience as an Optometric Technician, Ophthalmic Technician, Medical Assistant, or similar patient-care professional
- Experience working in an optometry, ophthalmology, medical, dental, or other healthcare office
- Experience with patient pretesting or diagnostic equipment
- Experience with insurance verification and patient eligibility
- Experience with appointment scheduling, patient records, and medical-office checkout
- Contact lens experience
- Familiarity with electronic health records or practice-management software
Direct optometry experience is preferred but is not required for an otherwise qualified candidate who has strong customer service skills, clinical aptitude, attention to detail, and a willingness to learn.
Apply Today
Ready to help people see the world more clearly? Apply now and become a vital part of our vision care family, where your skills will truly make an impact!
Lone Star Vision Group is an equal opportunity employer and considers qualified applicants without regard to legally protected characteristics.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Professional development assistance
Work Location: In person
