Process Service Agent
Keep cases moving. Keep clients informed. Make an impact.
Are you the type of person who thrives on organization, loves checking things off a to-do list, and can keep multiple moving pieces on track without missing a detail? If so, we want to meet you.
We're looking for a Process Service Agent to join our growing team. In this role, you'll serve as the central point of coordination for legal process service requests, ensuring documents are served accurately, deadlines are met, clients stay informed, and cases move forward smoothly. If you enjoy a fast-paced environment where no two days are exactly alike, this could be the perfect fit.
What You'll Do
As a Process Service Agent, you'll oversee the lifecycle of process service requests from intake through completion. You'll coordinate with vendors, monitor job progress, update clients, process legal documentation, and ensure billing is completed accurately and on time. Success in this role comes from staying organized, communicating effectively, and maintaining a strong attention to detail while managing multiple priorities.
What We're Looking For
- 1+ year of legal, administrative, records retrieval, court reporting, or related experience preferred
- Strong organizational and multitasking skills
- Exceptional attention to detail and follow-through
- Professional written and verbal communication skills
- Comfortable working with deadlines in a high-volume environment
- Proficiency with Microsoft Office and electronic document management
- Ability to work independently while collaborating with a team
- Typing speed of at least 50 WPM preferred
Why You'll Love This Role
- Meaningful work supporting the legal industry
- A collaborative team that values accountability and professionalism
- Opportunities to build expertise in legal operations and client service
- A fast-paced environment that keeps each day interesting
- Career growth potential within a stable and growing organization
The Ideal Candidate
You are proactive, dependable, and highly organized. You enjoy solving problems, keeping projects on track, and providing excellent service to clients. You can balance competing priorities, adapt quickly to changing needs, and take pride in producing accurate work.
If you're looking for a role where your organization, communication, and problem-solving skills can make a real impact every day, we'd love to hear from you.
Pay: $17.50 - $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- This role is full-time, Monday–Friday, and fully in-office at our Austin location (8656 State Hwy 71, Building F, Suite 200) with a pay rate of $17.50 to 18.50/hour. The pay rate is non-negotiable. Does that work for you?
Experience:
- Legal administrative: 1 year (Required)
Ability to Commute:
- Austin, TX 78735 (Required)
Work Location: In person
