Full-time, Days
8am-4:30pm
80 hrs/2 weeks
General Summary
Coordinates admissions, insurance authorizations, clinical case management, and discharge planning for children and adolescents admitted into the day hospital program.
WellSpan Philhaven
Situated on more than 200 acres, WellSpan Philhaven’s main campus in Mt. Gretna, PA, is a tranquil place with walking trails nestled within a picturesque forest and adjacent to an operating farm. The campus provides an atmosphere of peace and serenity for our clients. Our most comprehensive continuum of care, which includes more than 20 programs and services is located at this main campus.
At WellSpan Philhaven, we help address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more.
Duties and Responsibilities
Essential Functions:
- Coordinates referral process, admissions, discharges, and assists in communicating transfers to other levels of care.
- Utilizes a structured interview tool to conduct an in-depth clinical assessment, and documents this using approved WellSpan Philhaven evaluation forms.
- Conducts inter-agency meetings as necessary.
- Performs pre-certifications and continued stay reviews with HMO’s.
- Addresses and resolves client funding matters.
- Completes assessments as needed.
- Orients family members to nature of therapeutic services and the specific program.
- Collaborates in appropriate treatment and discharge plans with client, guardians, and community agencies.
- Collaborates in communicating appropriate treatment and discharge plans with the funding sources and the treatment team.
- Coordinates staff schedules/caseloads, transportation, and meals as applicable to the program.
- Sends and tracks satisfaction questionnaires.
- Assists with tracking operational data.
- Transports clients safely, as needed.
- Assists treatment team members in planning and leading therapeutic groups and other activities.
- Communicates relevant client progress and participates in weekly treatment team planning.
- Completes progress notes, treatment plans, and discharge instructions/summaries, as needed.
- Documents client’s functioning, response to treatment, behavioral changes, unsafe events as well as family and agency contacts and decisions.
- Manages behavioral crises including 1:1 observation, redirection, physical restraint, and team crisis interventions.
Common Expectations:
- Demonstrates leadership through collaboration with other team members, maintaining positive solution-focused communication, taking initiative, leading by example, demonstrating open and consistent communication, understanding of diagnosis and clinical interventions, and investing in the development of growth of staff and the program.
- Demonstrates knowledge of the principles of growth and development over the life span of the assigned client population.
- Assesses and interprets client age specific data and provides appropriate, age specific treatment.
- Exhibits clinically and developmentally appropriate communication to support the client’s treatment plan.
- Demonstrates collaboration and teamwork in maintaining a structured and safe milieu.
- Exhibits clinically appropriate relational (i.e.: accurate empathy, active listening) skills.
- Establishes and maintains positive therapeutic relationships with clients.
- Demonstrates commitment to clients, visitors and other staff by complying with all applicable safety regulations, identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety, and participating in safety education programs and root cause analyses as required.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
- Attends scheduled meetings as required.
- Maintains proficiency in therapeutic crisis intervention principals of de-escalation.
- Computer and keyboarding skills at a level normally acquired during business school training.
- Complete documentation according to established standards.
- Orients new staff.
- All other responsibilities as assigned by the program leadership.
Qualifications
Minimum Education:
- Bachelors Degree Meets the definition of a Mental Health Worker under PA CODE 5200.3 (i) Has a bachelor’s degree from a college or university that is accredited by an agency recognized by the United States Department of Education or the CHEA in a recognized clinical discipline including social work, psychology, nursing, rehabilitation, or activity therapies. (ii) Has a graduate degree in a clinical discipline with 12 graduate-level credits in mental health or counseling from a program that is accredited by an agency recognized by the United States Department of Education or the CHEA. (iii) Has an equivalent degree from a foreign college or university that has been evaluated by the AICE or the NACES. The Department will accept a general equivalency report from the listed evaluator agencies to verify a foreign degree or its equivalency. Required
Work Experience:
- Behavioral/mental health or social science experience. Required
- Less than 1 year As a Mental Health Worker or in a related field. Preferred
Licenses:
- Basic Life Support Upon Hire Required
Driver's License Statement:
Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
Courses and Training:
- Must provide clearance per the Child Protective Services Law amended by PA Act 33 of 1985. Upon Hire Required
Knowledge, Skills, and Abilities:
- Knowledge of current activities, therapy principals, and group counseling skills/techniques.
- Requires substantial interpersonal verbal and non-verbal skills to build working alliance, empathize with, and respond to referral sources, patients, their families, and co-workers.
- Analytical ability necessary to manage several tasks simultaneously in a fast-paced mental health environment.
- Physical effort sometimes required in assisting, moving, or restraining agitated or immobile patients, along with the ability to walk or stand often.
- Visual ability required for appropriate patient interaction and to manage written information.
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
