Top 108 Call center representative Jobs in Lee's Summit, Mo

Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
CUSTOMER SERVICE REP
THE EPOCH GROUP LC —Overland Park, KS
- Full-time
- Remote
- Basic math
- HIPAA
- English
Call Center Representative I
OOIDA —Grain Valley, MO
- Full-time
- Spanish
- English
- High school diploma or GED
- Dental insurance
- Tuition reimbursement
Quick Apply
3d
Customer Service Representative
GFL Environmental —Harrisonville, MO
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Paid holidays
Patient Accounts Representative
Saint Luke's Health System —Kansas City, MO
- Full-time
- Remote
- Research
- Computer skills
- Entry level
- Health insurance
- Tuition reimbursement
1d
Bilingual Customer Care Representative
Unity Village —Lees Summit, MO
- $19.45 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Appointment Setter/Call Center Agent
Blue Springs Siding & Windows —Blue Springs, MO
- $50,000 - $80,000 a year
- 8 hour shift
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Lenexa, KS
- $17 an hour
- Full-time
- Remote
- Sales
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
3d
Call Center Representative
The University of Kansas Health System —Liberty, MO
- Part-time
- Mid-level
- High school diploma or GED
- Typing
Contact Center Representative II
Children's Mercy KC —Kansas City, MO
- From $18.74 an hour
- Full-time
- Pass drug screening
- No experience needed
- Mid-level
- On-the-job training
Banking Technical Support Representative
Jack Henry —Lenexa, KS
- $42,000 - $53,000 a year
- Full-time
- Research
- In-person
- 1 year
9d
Member Service Representative
CommunityAmerica Credit Union —Lenexa, KS
- Full-time
- High school diploma or GED
- Conflict management
- Ability to sit for extended periods
BDC Representative
Landmark Dodge Chrysler Jeep Ram Missouri —Independence, MO
- $2,500 - $4,500 a month
- Full-time
- Dealership
- Computer skills
- Communication skills
- Opportunities for advancement
Quick Apply
Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)
IQVIA —Kansas City, MO
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
REMOTE LICENSED ACA AGENT | INBOUND CALLS | WEEKLY PAY | $30 PER MEMBER
OP Insurance Agency —Missouri
- $3,000 - $5,000 a week
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Work from home
- Flexible schedule
Quick Apply
4d
Part Time Weekend Customer Support Representative
DH Pace —Olathe, KS
- Overtime
- Background check
- ERP systems
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
1d
Senior Customer Service Specialist
Oracle —Kansas City, MO
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
8d
Call Center Representative - Retail Pharmacy
The University of Kansas Health System —Lenexa, KS
- HIPAA
- English
- Outpatient experience
3d
Logistics Call Center Representative I
Quest Diagnostics —Lenexa, KS
- From $17.20 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
Contact Center Representative
Orthopedic Health of Kansas City —Kansas City, MO
- Computer literacy
- High school diploma or GED
- Communication skills
Quick Apply
3d

I want to receive the latest job alert for call center representative in lee's summit, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near lee's summit, mo

Customer Service Representative jobs in Kansas City, MO

Call Center Representative jobs in Kansas City, MO

Customer Service Representative jobs in Harrisonville, MO

Call Center Representative jobs in Lenexa, KS

Licensed Agent jobs in Missouri

Technical Support Representative jobs in Lenexa, KS

Customer Support Representative jobs in Olathe, KS

Customer Service Representative jobs in Overland Park, KS

Patient Accounts Representative jobs in Kansas City, MO

Customer Service Representative jobs in Roanoke, VA

Customer Service Representative jobs in Lagrange, GA

Liquor Sales Representative jobs in Texas

All Remote Customer Service jobs in Memphis, TN

Customer Service Representative jobs in Tacoma, WA

Customer Service jobs in Portland, OR

Customer Service Representative jobs in Arkansas

Work From Home Customer Service jobs in New Mexico

Member Services Representative jobs in Conway, SC

Bear Energy Services jobs in Barstow, TX

Member Services Representative jobs in Baltimore, MD

Customer Care Representative

Unity Village -
Lees Summit, MO

Quick Apply

Job Details

Full-time
$20.50 an hour

Qualifications

Computer operation
Microsoft Outlook
Account maintenance
Phone communication
High school diploma or GED
Desktop applications
Typing
Translation
Mobile devices

Full Job Description

Shift: Tuesday - Friday 7am - 4:30pm

Position Summary: Provide exceptional customer service by assisting inbound callers with expert product guidance and creating a positive experience that builds strong relationships with current and prospective customers. In addition to phone support, respond to customer inquiries through written communication channels, including email and chat, ensuring timely, accurate, and professional interactions across all platforms.

Essential Job Functions:

Maintain status to accept telephone and electronic constituent orders and requests. Listen to and analyze customer communication to offer appropriate sales recommendations of products that support organizational objectives.
Reading, understanding and determining appropriate actions to be taken in Advantage system.
Accurately enter and update the required data in scanning software, Mavro.
Handle interactions across various communication platforms, including phone, email, and chat.
Input customer requests into database. Research and review billing, product, or shipping questions. Follow-up with constituent, as necessary.
Read and analyze incoming e-mails and correspondence of both spiritual and business nature and respond according to written procedures.
Extract mail and perform scanning processes, as necessary.
Accept and direct inbound calls to the appropriate department or service.
Able to be empathetic and nonjudgmental when addressing sensitive and complex issues related to crisis situations.
On occasion, be able to handle sensitive subject matters with professionalism, empathy, and discretion. This may include caller circumstances involving topics such as domestic violence; trauma, abuse; suicide; death; personal health, sexual health; and other sensitive issues that may arise during communications with those individuals in crisis who reach out for prayer. Associate will be provided training on how to handle said situations should they arise.
Regular Attendance. Defined in the department as less than 9 points.
Adhere to all company policies and procedures including all safety guidelines.
Utilize electronic time management system to input time and attendance.

Non-Essential Job Functions:

Maintain confidentiality of all work.
Make outbound calls as required.

Education: Minimum high school diploma or GED equivalent.

Experience:

Minimum one-year customer service experience, preferably in a call-center environment.
Demonstrated effective interpersonal and verbal communication skills including phone skills.
Excellent organizational skills and ability to multi-task efficiently.
Excellent communication and interpersonal skills, with the ability to effectively interact with those in crisis, as well as with individuals at all levels of the organization.

Computer Skills:

Minimum intermediate end-user of MS Office Suite: Word, Excel, Outlook and Teams. .
Proficient with internet research and mobile device applications.
Minimum intermediate end-user of database systems to maintain client account information.
Excellent keyboarding skills.

Certificates & Licenses:

Other Requirements:

Fluent bilingual (Spanish and English) skills preferred, when indicated. Fluency includes reading, writing, and speaking both languages.
Complete human resources skills testing: MS Word and MS Excel
If bilingual skill is indicated, human resources skills testing: Spanish-English Translation
An active data plan with a reputable mobile service provider, ensuring reliable and secure access to the company's data center for login authentication.

Competency Statements:

Quality: Able to provide high quality services and products while consistently seeking ways to improve outcomes and enhance service.
Accountability: Able to demonstrate commitment to the position and accepts responsibility for personal actions.
Values: Able to promote a safe and inclusive environment of integrity and honesty.

Work Environment & Physical Requirements

Activity

Frequency

Inside Work

Outside Work

N/A

Use of Hands/Fingers

Lifting/Carrying: up to 25 lbs

Climb- Stairs/Ladders

N/A

Reach (select): Overhead /Forward

Sitting/Workstation

Traveling

N/A

Exposure to Hazards

N/A

Excessive Noise

N/A

Exposure to Temperatures

N/A

Operate Computer

Talk/Communicate

Operate Company Vehicles

N/A

Taste/Smell:

N/A

Standing/Walking

Stoop/Kneel/Crouch/Crawl

N/A

Read/See/Hear

Operating Equipment: telephone system, headset, calculator, copier, call center scheduling software, other equipment

Other Equipment

N/A

Personal Protection Equipment

N/A

N/A Not Applicable Activity - Not applicable to this occupation

O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day)

F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day)

C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)

Additional Information

Work Environment: Office Environment

Acknowledgment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

call center representative jobs in lee's summit, mo

Customer Care Representative

CUSTOMER SERVICE REP

Call Center Representative I

Customer Service Representative

Patient Accounts Representative

Bilingual Customer Care Representative

Appointment Setter/Call Center Agent

Remote Energy Efficiency Customer Support Specialist

Call Center Representative

Contact Center Representative II

Banking Technical Support Representative

Member Service Representative

BDC Representative

Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)

REMOTE LICENSED ACA AGENT | INBOUND CALLS | WEEKLY PAY | $30 PER MEMBER

Part Time Weekend Customer Support Representative

Senior Customer Service Specialist

Call Center Representative - Retail Pharmacy

Logistics Call Center Representative I

Contact Center Representative

I want to receive the latest job alert for call center representative in lee's summit, mo

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected