Top 24 Hotel front desk supervisor Jobs in Lee's Summit Mo

Assistant Front Office Manager
Marriott International, Inc —Kansas City, MO
- $50,000 - $60,000 a year
- Full-time
- CPR Certification
- Merchandising
- Mid-level
- Paid time off
- Employee discount
Front Desk Agent - Origin Hotel - Starting at $18.25
Tandem Hospitality Group LLC —Kansas City, MO
- From $18.25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Office Manager
HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS —Kansas City, MO
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Front Office Assistant Manager
Kansas City Marriott Downtown —Kansas City, MO
- $50,000 - $56,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Customer service
- Health savings account
- Relocation assistance
Quick Apply
Front Desk Supervisor
Residence Inn by Marriott Kansas City Olathe —Olathe, KS
- Weekends as needed
- Mid-level
- Hotel
- 1 year
6d
Night Audit - Part Time (Front Desk Night Shift)
Springhill Suites Kansas City Plaza —Kansas City, MO
- Part-time
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Overnight Front Office Supervisor
Loews Kansas City Hotel —Kansas City, MO
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
14d
Guest Service Agent
AC Hotel Kansas City Plaza —Kansas City, MO
- $17.00 - $17.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Attendant Full-time/Part-time
Courtyard by Marriott at Briarcliff —Kansas City, MO
- Overtime
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Part Time Night Auditor
InterContinental Kansas City —Kansas City, MO
- $18 - $19 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Health savings account
- Health insurance
Quick Apply
6d
Guest Service Supervisor
AC Hotel Kansas City Plaza —Kansas City, MO
- $18 - $19 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Front Desk Manager
Residence Inn by Marriott Kansas City Olathe —Olathe, KS
- Weekends as needed
- Merchandising
- Research
- Mid-level
6d
HOTEL FRONT DESK AGENT FT & PT
Argosy Casino Hotel & Spa Riverside —Riverside, MO
- $16 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Experienced Hotel General Manager
Hampton Inn by Hilton —Overland Park, KS
- $65,000 - $75,000 a year
- Weekends as needed
- Hospitality
- Management
- Customer service
- Health insurance
- Paid time off
Quick Apply
2d
Assistant General Manager
Hotel Management and Consulting —Kansas City, MO
- $45,000 - $50,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Dual General Manager
Holiday Inn Express & Suites Independence Kansas City —Independence, MO
- Full-time
- Hotel
- Mentoring
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Hotel Lotus Stadium —Kansas City, MO
- $17 - $19 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
Quick Apply
Guest Service Agent
Residence Inn by Marriott Kansas City Olathe —Olathe, KS
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Operations Supervisor
Summit Hotel Mgmt —Kansas City, MO
- Weekends as needed
- Mid-level
- Hotel
- Leadership
Quick Apply
Front Desk Shift Manager (Swing & Overnights)
Argosy Casino Hotel & Spa Riverside —Riverside, MO
- From $43,888 a year
- Overnight shift
- Microsoft Outlook
- Basic math
- Mid-level
- Health insurance
- Paid time off

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Assistant Front Office Manager

Marriott International, Inc -
Kansas City, MO

Apply Now

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Paid time off
Employee discount
Retirement plan

Qualifications

Computer operation
Customer communication
Staff supervision
Employee relationship building
Managing hospitality teams
Windows
Accounting
Data interpretation

Full Job Description

Additional Information
Job Number26072068
Job CategoryRooms & Guest Services Operations
Location200 W 12th St, Kansas City, Missouri, United States, 64105
ScheduleFull Time
Located Remotely?N
Position Type Management
Expiration Date: 07/28/2026

Additional Information: This hotel is owned and operated by an independent franchisee, Avion Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Duties & Functions:

Approach all encounters with guests and employees in an attentive, friendly, courteous and service- oriented manner.

Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).

Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.

Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid.

Maintain a warm and friendly demeanor at all times.

Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk.

Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.

Assist to Motivate, coach, counsel and discipline all Front Desk personnel according to Avion Hospitality S.O.P.'s.

Ensure compliance to brand and company training, using the steps to effective training according to Avion Hospitality standards.

Assist with preparation of all Front Desk interviews and follow hiring procedures according to Avion Hospitality S.O.P.'s.

Assist with 90 day and annual Front Desk employee performance appraisals according to S.O.P.'s.

Assist with development of employee morale and ensure training of Front Desk personnel.

Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency, monitor credit report and maintain close observation of daily house count.

Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions.

Assist with supervision of the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.

Review Front Desk staff's worked hours for payroll compilation and submit to Accounting on a timely basis.

Assist with preparation of employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.

Ensure that no-show revenue is maximized through consistent and accurate billing.

Maintain Avion Hospitality S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.

Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Avion Hospitality S.O.P.'s.

Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.

Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.

Monitor proper operation of the P.B.X. console and ensure that employees maintain Avion Hospitality S.O.P.'s in its use.

Monitor the process of taking reservations ensuring that Avion Hospitality courtesy and upselling techniques are maintained.

Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality S.O.P.'s.

Ensure implementation of all Avion Hospitality policies and house rules.

Understand hospitality terms.

Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.

Coordinate all aspects of the ongoing implementation of the Avion Hospitality philosophy of service.

Ensure correct and accurate cash handling at the Front Desk.

Attend monthly all-employee team meetings and any other functions required by management.

Obtain all necessary information when taking room reservations.

Other projects and duties assigned.

Education & Experience:

At least 4 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.

Supervisory experience required.

Must be proficient in Windows operating systems.

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful, high-pressure situations.

Must maintain composure and objectivity under pressure.

Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.

Must be able to work with and understand financial information and data, and basic arithmetic functions.

Salaried, Insurance Benefits, Retirement Benefits, PTO Benefits, Travel Discounts, Etc.

$50,000 - $60,000

This company is an equal opportunity employer.

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Refine Your Search

hotel front desk supervisor jobs in lee's summit mo

Assistant Front Office Manager

Front Desk Agent - Origin Hotel - Starting at $18.25

Front Office Manager

Front Office Assistant Manager

Front Desk Supervisor

Night Audit - Part Time (Front Desk Night Shift)

Overnight Front Office Supervisor

Guest Service Agent

Front Desk Attendant Full-time/Part-time

Part Time Night Auditor

Guest Service Supervisor

Front Desk Manager

HOTEL FRONT DESK AGENT FT & PT

Experienced Hotel General Manager

Assistant General Manager

Dual General Manager

Front Office Manager

Guest Service Agent

Operations Supervisor

Front Desk Shift Manager (Swing & Overnights)

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