Top 13 Front desk agent Jobs in Lee, Ma

Front Desk Agent
Hilton Garden Inn Lenox Pittsfield —Pittsfield, MA
- $16 - $17 an hour
- Part-time
- Customer service
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent
BBL LENOX HOTEL GROUP LLC —Lenox, MA
- $16.00 - $17.50 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
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Front Desk Associate
Avaloch Inn —Lenox, MA
- From $20 an hour
- Full-time
- Hospitality
- Bar
- Customer service
Quick Apply
8d
Front Desk Representative
PALMER SMILES PC —Pittsfield, MA
- $18 - $23 an hour
- Full-time
- Mid-level
- Clinic
- Computer skills
- Paid training
- Paid time off
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Front Desk Associate
The Prospect —Great Barrington, MA
- $17.66 - $22.00 an hour
- Part-time
- Hotel
- Administrative experience
- High school diploma or GED
- Employee discount
Quick Apply
13d
Guest Services Representative
Berkshire Health Systems —Pittsfield, MA
- $18.04 an hour
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
11d
Night Auditor for Guest Services
KRIPALU CENTER FOR YOGA & HEALTH INC —Stockbridge, MA
- $18.25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- English
- Paid holidays
- Disability insurance
Quick Apply
14d
Front Desk Associate (AM & PM)
Vacatia —Pittsfield, MA
- $18 an hour
- Weekends as needed
- Communication skills
- Entry level
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PART TIME - Night Audit
BBL LENOX HOTEL GROUP LLC —Lenox, MA
- $17 - $19 an hour
- Part-time
- Ability to climb stairs
- Hotel
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
6d
Front Desk/Administrative Assistant
Guidewire Inc —Pittsfield, MA
- $17 - $18 an hour
- Full-time
- Computer literacy
- Writing skills
- Office
- Paid holidays
- Disability insurance
Quick Apply
Front Office Coordinator
Berkshire Money Management —Dalton, MA
- Full-time
- Microsoft Excel
- Inventory management
- Ability to walk for extended periods
Quick Apply

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Front Desk Agent
Hilton Garden Inn Lenox Pittsfield —Pittsfield, MA
\* Block rooms in the computer and follow through on designated requirements\* Pre-register designated guests and prepare key packets\* Communicate pertinent…
$16 - $17 an hour
Quick Apply
1d
Front Desk Agent
BBL LENOX HOTEL GROUP LLC —Lenox, MA
Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions…
$16.00 - $17.50 an hour
Quick Apply

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Front Desk/Hygiene Coordinator
Ross Gordon DDS MS - Periodontist and Dental Implant Specialist —Westerville, OH
Front desk: 1 year (Preferred). Our office is open four days a week and plans time off for spring break, two weeks in summer and two weeks between December/…
From $18 an hour
Quick Apply
7d
Dental Front Desk Receptionist
Heritage Dental Hilliard —Hilliard, OH
Collaborate with front desk and clinical staff to streamline office operations and enhance patient satisfaction. Dental receptionist: 3 years (Required).
From $30 an hour
Quick Apply

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Front Desk Agent

Hilton Garden Inn Lenox Pittsfield
Pittsfield, MA

Quick Apply

Job Details

Part-time | Full-time
$16 - $17 an hour
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Customer service
Writing skills
English
Math
Handling customer service requests
Front desk
Cross-functional collaboration
Hotel experience
Quality data entry
Customer data entry

Full Job Description

The Hilton Garden Inn, a leading Pittsfield area hotel, is looking for a front desk Agent to provide five-star service! Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area.

Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments.* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)* Block rooms in the computer and follow through on designated requirements* Pre-register designated guests and prepare key packets* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)* Maintain confidentiality of all guests and hotel information* Employ attention to detail in order to ensure security of guest room access.* Maintain guest history files on all guests* Accommodate room changes expediently* Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction* Issue safe deposit boxes to guests and ensure security of key* Monitor, send and distribute guest faxes* Generate, print and distribute daily and weekly reports* Resolve discrepancies on the room status report with Housekeeping* Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, décor, appointments and locations, room rates, special packages and promotions.

Job Requirements * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone* Ability to accurately and efficiently input information into computer systems* Ability to work cohesively with co-workers both within and outside of your department* Ability to compute accurate mathematical calculations* Ability to think clearly, quickly and make concise decisions* Ability to prioritize, organize and follow up* Ability to work well under pressure, dealing with many arrivals and departures within a short period of time*Previous customer service experience* Previous hotel front desk experience is strongly preferred* Previous cashiering experience is preferred* Fluency in a foreign language is preferred*

Please note the hotel is a 365 day 24/7 business. This position will evenings, weekends and holidays.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in lee, ma

Front Desk Agent

Front Desk Agent

Front Desk Associate

Front Desk Representative

Front Desk Associate

Guest Services Representative

Night Auditor for Guest Services

Front Desk Associate (AM & PM)

PART TIME - Night Audit

Front Desk/Administrative Assistant

Front Office Coordinator

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