Top 4994 Service associate Jobs in Lees Summit, Mo

Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
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Part Time (30 Hours) Associate Banker, Lees Summit Pryor Rd Branch, Lees Summit, MO
JPMorganChase —Lees Summit, MO
- Part-time
- Office
- High school diploma or GED
- Leadership
- Health insurance
- Tuition reimbursement
Information Associate - Part Time CV Recovery
Saint Luke's Health System —Lees Summit, MO
- 12 hour shift
- Entry level
Sr Manager, Production Planning & Scheduling
Unrivaled Teamwear —Lenexa, KS
- Full-time
- Oracle
- 5 years
- Windows
Quick Apply
Registered Dental Hygienist (Full or Part-Time)
Daniel J. Thomas Periodontal Specialists —Lees Summit, MO
- From $45 an hour
- Part-time
- CPR Certification
- Dental office
- US work authorization
Quick Apply
Sr Manager, Creative Design (Pro Sports)
Unrivaled Teamwear —Lenexa, KS
- Full-time
- Writing skills
- Office
- Bachelor's degree
Quick Apply
Women's Health Nurse Practitioner/ Certified Nurse Midwife
Swope Health —Kansas City, KS
- Nursing
- RN License
- Adults
- Health savings account
- AD&D insurance
Quick Apply
Sr Engineer - Pipeline Integrity
Energy Transfer Partners —Overland Park, KS
- Full-time
- Clean driving record
- Civil engineering
- Engineering
- Profit sharing
- Paid time off
Quick Apply
Associate Dentist
Mint Dental KC —Merriam, KS
- $275,000 - $350,000 a year
- 8 hour shift
- Private practice
- Dental office
- Doctoral degree
- Health insurance
- Tuition reimbursement
Quick Apply
Charge Nurse
KVC Health Systems —Olathe, KS
- $39.00 - $51.53 an hour
- Nursing
- Psychiatry
- RN License
- Paid training
- Continuing education credits
Quick Apply
RN Inpatient Rehab
Centerpoint Medical Center —Independence, MO
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Hybrid Board Certified Behavior Analyst / BCBA, Relocation Package up to $20,000
BlueSprig —Independence, MO
- $5,000 - $20,000 a year
- Hybrid work
- Background check
- Mid-level
- Children
- Continuing education credits
- Paid holidays
Quick Apply
RN Cardiac Telemetry
Centerpoint Medical Center —Independence, MO
- Full-time
- Mid-level
- Telemetry
- Cardiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
Senior Electrical Estimator
P1 Construction, LLC. —Lenexa, KS
- Full-time
- 18 years or older
- Microsoft Outlook
- Pass drug screening
- Wellness program
- Health savings account
Quick Apply
RN Clinical Nurse Coordinator Float Pool
Research Medical Center —Kansas City, MO
- Full-time
- Adults
- Mid-level
- Adolescents
- Employee stock purchase plan
- Disability insurance
Quick Apply
Hybrid Board Certified Behavior Analyst / BCBA, Sign-on bonus up to $20,000
BlueSprig —Independence, MO
- Up to $111,000 a year
- Full-time
- Hybrid work
- Mid-level
- Clinic
- US work authorization
- Continuing education credits
- Mileage reimbursement
Quick Apply
Electrical Testing Technician
P1 Service LLC —Lenexa, KS
- Online Application
- 18 years or older
- Basic math
- Pass drug screening
Quick Apply
Child Development Center Assistant Director
Lakeview Village —Lenexa, KS
- Full-time
- Classroom
- CPR Certification
- Customer service
- Dental insurance
- Employee assistance program
Quick Apply
11d
Registered Nurse Interventional Radiology
Menorah Medical Center —Overland Park, KS
- Full-time
- Mid-level
- Radiology
- Cardiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
Registered Nurse Inpatient Rehab
Menorah Medical Center —Overland Park, KS
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply

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service associate jobs near lees summit, mo

Customer Care Representative

Unity Village -
Lees Summit, MO

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Job Details

Full-time
$20.50 an hour

Qualifications

Computer operation
Microsoft Outlook
Account maintenance
Phone communication
High school diploma or GED
Desktop applications
Typing
Translation
Mobile devices

Full Job Description

Shift: Tuesday - Friday 7am - 4:30pm

Position Summary: Provide exceptional customer service by assisting inbound callers with expert product guidance and creating a positive experience that builds strong relationships with current and prospective customers. In addition to phone support, respond to customer inquiries through written communication channels, including email and chat, ensuring timely, accurate, and professional interactions across all platforms.

Essential Job Functions:

Maintain status to accept telephone and electronic constituent orders and requests. Listen to and analyze customer communication to offer appropriate sales recommendations of products that support organizational objectives.
Reading, understanding and determining appropriate actions to be taken in Advantage system.
Accurately enter and update the required data in scanning software, Mavro.
Handle interactions across various communication platforms, including phone, email, and chat.
Input customer requests into database. Research and review billing, product, or shipping questions. Follow-up with constituent, as necessary.
Read and analyze incoming e-mails and correspondence of both spiritual and business nature and respond according to written procedures.
Extract mail and perform scanning processes, as necessary.
Accept and direct inbound calls to the appropriate department or service.
Able to be empathetic and nonjudgmental when addressing sensitive and complex issues related to crisis situations.
On occasion, be able to handle sensitive subject matters with professionalism, empathy, and discretion. This may include caller circumstances involving topics such as domestic violence; trauma, abuse; suicide; death; personal health, sexual health; and other sensitive issues that may arise during communications with those individuals in crisis who reach out for prayer. Associate will be provided training on how to handle said situations should they arise.
Regular Attendance. Defined in the department as less than 9 points.
Adhere to all company policies and procedures including all safety guidelines.
Utilize electronic time management system to input time and attendance.

Non-Essential Job Functions:

Maintain confidentiality of all work.
Make outbound calls as required.

Education: Minimum high school diploma or GED equivalent.

Experience:

Minimum one-year customer service experience, preferably in a call-center environment.
Demonstrated effective interpersonal and verbal communication skills including phone skills.
Excellent organizational skills and ability to multi-task efficiently.
Excellent communication and interpersonal skills, with the ability to effectively interact with those in crisis, as well as with individuals at all levels of the organization.

Computer Skills:

Minimum intermediate end-user of MS Office Suite: Word, Excel, Outlook and Teams. .
Proficient with internet research and mobile device applications.
Minimum intermediate end-user of database systems to maintain client account information.
Excellent keyboarding skills.

Certificates & Licenses:

Other Requirements:

Fluent bilingual (Spanish and English) skills preferred, when indicated. Fluency includes reading, writing, and speaking both languages.
Complete human resources skills testing: MS Word and MS Excel
If bilingual skill is indicated, human resources skills testing: Spanish-English Translation
An active data plan with a reputable mobile service provider, ensuring reliable and secure access to the company's data center for login authentication.

Competency Statements:

Quality: Able to provide high quality services and products while consistently seeking ways to improve outcomes and enhance service.
Accountability: Able to demonstrate commitment to the position and accepts responsibility for personal actions.
Values: Able to promote a safe and inclusive environment of integrity and honesty.

Work Environment & Physical Requirements

Activity

Frequency

Inside Work

Outside Work

N/A

Use of Hands/Fingers

Lifting/Carrying: up to 25 lbs

Climb- Stairs/Ladders

N/A

Reach (select): Overhead /Forward

Sitting/Workstation

Traveling

N/A

Exposure to Hazards

N/A

Excessive Noise

N/A

Exposure to Temperatures

N/A

Operate Computer

Talk/Communicate

Operate Company Vehicles

N/A

Taste/Smell:

N/A

Standing/Walking

Stoop/Kneel/Crouch/Crawl

N/A

Read/See/Hear

Operating Equipment: telephone system, headset, calculator, copier, call center scheduling software, other equipment

Other Equipment

N/A

Personal Protection Equipment

N/A

N/A Not Applicable Activity - Not applicable to this occupation

O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day)

F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day)

C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)

Additional Information

Work Environment: Office Environment

Acknowledgment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Refine Your Search

service associate jobs in lees summit, mo

Customer Care Representative

Part Time (30 Hours) Associate Banker, Lees Summit Pryor Rd Branch, Lees Summit, MO

Information Associate - Part Time CV Recovery

Sr Manager, Production Planning & Scheduling

Registered Dental Hygienist (Full or Part-Time)

Sr Manager, Creative Design (Pro Sports)

Women's Health Nurse Practitioner/ Certified Nurse Midwife

Sr Engineer - Pipeline Integrity

Associate Dentist

Charge Nurse

RN Inpatient Rehab

Hybrid Board Certified Behavior Analyst / BCBA, Relocation Package up to $20,000

RN Cardiac Telemetry

Senior Electrical Estimator

RN Clinical Nurse Coordinator Float Pool

Hybrid Board Certified Behavior Analyst / BCBA, Sign-on bonus up to $20,000

Electrical Testing Technician

Child Development Center Assistant Director

Registered Nurse Interventional Radiology

Registered Nurse Inpatient Rehab

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