Top 598 Customer service representative Jobs in Lees Summit Mo

Customer Support Specialist
Bungii —Overland Park, KS
- $45,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Background check
- English
- Health insurance
- Dental insurance
Client Service Manager to Financial Advisor
Caliber Wealth Management —Overland Park, KS
- $65,000 - $75,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Management
- Health savings account
- Health insurance
Quick Apply
Client Service Associate
Bill Good Marketing —Prairie Village, KS
- $70,000 - $90,000 a year
- Full-time
- Office
- Financial services
- Senior level
- Health savings account
- Health insurance
Quick Apply
Customer Support Specialist
TVH Parts Co. —Olathe, KS
- $21 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
9d
Membership Coordinator
Anthony Plumbing, Heating, Cooling & Electric —Lenexa, KS
- From $24 an hour
- Full-time
- Microsoft Outlook
- Sales
- Basic math
- Health insurance
- Dental insurance
Quick Apply
2d
Remote Customer Service
Qureos Inc —Kansas City, MO
- $50 - $60 an hour
- Full-time
- Remote
- Residential
- In-person
- Communication skills
- Work from home
23h
Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Dispatcher and Customer Service Representative
One Hour Heating & Air Conditioning of Lee's Summit, MO —Lees Summit, MO
- $20 - $26 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Assosicate
Bill Fry The Plumbing Guy —Lee's Summit, MO
- $18 - $25 an hour
- Full-time
- Sales
- Residential
- Entry level
- Disability insurance
- Dental insurance
Quick Apply
Customer Service Representative
QUIPT HOME MEDICAL INC —Lee's Summit, MO
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Client Services Liaison
LegalStream, Inc. —Overland Park, KS
- Mid-level
- 3 years
- Administrative experience
- Paid training
- Health savings account
Quick Apply
Customer Service Representative - UniFirst
UniFirst —Kansas City, MO
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Profit sharing
- Health insurance
Customer Support Specialist - BankCard Fraud
Commerce Bank —Kansas City, MO
- $19.00 - $21.90 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Customer Service Rep.
Qureos Inc —Kansas City, MO
- $45 - $55 an hour
- Full-time
- Office
- Residential
- Administrative experience
7d
Customer Experience Specialist
Quince —Kansas City, MO
- $23 an hour
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Client Success Representative (Remote)
Demand.com —Kansas City, MO
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Representative
U-Haul —Lees Summit, MO
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Specialist
City of Kansas City —Kansas City, MO
- $19.27 - $28.01 an hour
- Email
- Background check
- Pass drug screening
- Research
- Paid parental leave
- Paid holidays
13d
Veterinary Customer Service Representative - Part Time
Lee's Summit Animal Hospital —Lees Summit, MO
- $15 - $17 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- In-person
- Health savings account
- Health insurance
Quick Apply
10d
Customer Service
McKeever Price Chopper —Lee's Summit, MO
- Full-time
- Computer literacy
- Basic math
- Computer skills
- Health insurance
- On-the-job training
Quick Apply

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Customer Support Specialist

Bungii -
Overland Park, KS

Apply Now

Job Details

Full-time
$45,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Live chat
Bilingual
Written communication
Partner customer support
English
Managing clients in a customer support role
Typing

Full Job Description

Do you like fast paced environments? Are you a natural problem solver? Do you enjoy a challenge? Then we have the perfect role for you! A Customer Success Specialist is dedicated to providing world-class support to customers, drivers and partners. Bungii relies on the customer success team to take care of our community’s toughest issues, handle escalations and provide an environment of positive, genuine and friendly interaction with all stakeholders.

The primary focus of this position is to deliver incredible service in every interaction with customers, drivers and partners. A high level of communication, contagious energy, personability and setting/maintaining a standard of excellence are crucial to this role. A Customer Success Specialist will engage in communication across all Bungii markets, through various support platforms, delivering world-class service. This is a role with a heavy focus on caring for people and continuous process improvement. Those interested should be excited to demonstrate these skills and be eager to work alongside a team of equally driven individuals.

WHAT YOU’LL DO:

Own outcomes: work with partners, drivers and customers on a national level to execute on their highest priority initiatives.
Perform at a high level within a time-sensitive and demanding environment to deliver on operational KPIs.
Manage multiple channels of online communication including text, phone, email, and social media.
Monitor and manage completion of all Bungii deliveries including accurate processing and refunding of customer and driver payments.
Be a subject matter expert on Bungii’s processes and policies.
Handle the big picture and the tiny details. Be organized and always on top of your deadlines to ensure nothing gets missed.
Identify and solve stakeholder issues in a detailed and timely manner. Escalate issues to appropriate stakeholders when necessary.
Persevere: be able to think on your feet and hustle through fire drill situations.
Encourage continuous process improvement to deliver an excellent experience every time, all the time.
Be a Bungii evangelist - care about the product and share it with others.

WHAT YOU’LL NEED:

2+ years fast paced chat support experience
Logistics industry experience preferred
Self motivated with a strong affinity for problem solving, continually challenging the status quo and never settling for how something ‘has always been done’.
The ability to multi-task, prioritize and time manage.
Able to maintain composure and be calm under pressure.
Willingness to work in a flex schedule environment with four 10 hour shifts per week
Always willing to roll up your sleeves approach something hands-on.
Excellent verbal and written communication skills and above average typing speed
Customer oriented; able to adapt to different personalities.
Flexibility with assigned tasks and scheduling.
Enthusiastic attitude and are passionate about bringing harmony to the marketplace. You view every support interaction as a chance to impact our customers, drivers and partners in a positive way.
Demonstrate the ability to work efficiently and exhibit discernment through challenging situations.

COMPANY OVERVIEW:

Bungii is a rapidly growing delivery services company that moves big and bulky items in the final mile of their journey. We are experiencing hyper growth as we scale nationally and need your help keeping up with demand. Join team Bungii and become a part of our aggressive expansion.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
Day shift
Evening shift

Application Question(s):

Are you available to work a flex schedule of four 10 hour shifts per week, with a schedule that changes slightly each week?
Describe a time when you went "above and beyond" to help someone.
Imagine you received this complaint from a Bungii customer: "I used your service because Mattress Firm said you were supposed to be good. She said you were the Uber for moving stuff. So wrong! I had to wait a whole 10 minutes for my driver to arrive - I have better things to do with my day then wait around - time is money!! When the driver FINALLY showed up, he said the mattress was awkward and heavy... that's his JOB!! To top it all off, the driver overcharged me by $15!! How are you going to resolve this before I tell all my friends on social media to NEVER use your platform again?!" Answer as if you were speaking directly with the customer.

Work Location: Hybrid remote in Overland Park, KS 66210

Apply Now

Refine Your Search

customer service representative jobs in lees summit mo

Customer Support Specialist

Client Service Manager to Financial Advisor

Client Service Associate

Customer Support Specialist

Membership Coordinator

Remote Customer Service

Customer Care Representative

Dispatcher and Customer Service Representative

Customer Service Assosicate

Customer Service Representative

Client Services Liaison

Customer Service Representative - UniFirst

Customer Support Specialist - BankCard Fraud

Customer Service Rep.

Customer Experience Specialist

Client Success Representative (Remote)

Customer Service Representative

Customer Service Specialist

Veterinary Customer Service Representative - Part Time

Customer Service

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