Top 281 Site manager Jobs in Leesburg, Va

Call Center Manager (On-Site)
F.H. Furr —Manassas, VA
- $70,000 - $100,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Residential
Quick Apply
Jobsite Administrative Assistant
Dynalectric Company —Dulles, VA
- $25 - $30 an hour
- Full-time
- Microsoft Word
- Construction site
- Writing skills
12d
Site Experience & Operations Manager (NJUS)
NetJets —Dulles, VA
- Hospitality
- 6 years
- Customer service
- Health savings account
- Disability insurance
Purchasing Manager
Toll Brothers —Reston, VA
- $90,242 - $119,660 a year
- Online Application
- Hybrid work
- Microsoft Excel
- 5 years
- Mid-level
- Health insurance
- Dental insurance
10d
Veterinary Practice Manager (Multi-Site)
VSC —Leesburg, VA
- $90,000 - $100,000 a year
- Background check
- Inventory management
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
1d
Property Manager
Quantum Real Estate Mgmt LLC —Reston, VA
- $75,000 - $80,000 a year
- Full-time
- English
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Operations Manager- Site
SBM Management Services, LP —Leesburg, VA
- $65,000 - $67,000 a year
- Weekends as needed
- Bilingual
- Mid-level
- Databases
Quick Apply
Mail Supervisor (On-Site Manager)
Legacy Management Solutions —Gaithersburg, MD
- $75,000 - $92,000 a year
- Full-time
- 5 years
- In-person
- Senior level
Quick Apply
8d
Facilities Manager On-Site Gainesville, Virginia
CBRE —Gainesville, VA
- $95,000 - $98,000 a year
- Full-time
- Mid-level
- Driver's License
- Math
Inspector I
Frederick County Government —Frederick, MD
- $25.55 - $43.43 an hour
- Overtime
- Microsoft Outlook
- High school
- Construction site
- Wellness program
- Health savings account
Service Center Manager
Govcio LLC —Fairfax, VA
- $150,000 - $199,260 a year
- Full-time
- 11+ years
- Office
- Bachelor's degree
Assistant Property Manager
FITCH IRICK MANAGEMENT LLC —Sterling, VA
- Full-time
- Customer service
- High school diploma or GED
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Quick Apply
Assistant Superintendent
The Whiting-Turner Contracting Company —Herndon, VA
- Full-time
- Construction site
- Writing skills
- Mid-level
On-Site Manager
Abaris Real Estate Management Inc. —Germantown, MD
- $80,000 - $100,000 a year
- Mid-level
- 3 years
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
12d
Natural Resource Manager (Naturalist II)
Fairfax County Government —Fairfax, VA
- $63,732.03 - $111,531.06 a year
- Weekends as needed
- Spanish
- English
- Research
- Health insurance
- Dental insurance
7d
MANAGER, SITE EVENTS & ACTIVATIONS
Flik Hospitality Group —Gaithersburg, MD
- $80,000 - $89,000 a year
- Full-time
- Background check
- 5 years
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
11d
AWS (CWI) Certified Welding Inspector or (CAWI) Certified Associate Welding Inspector
DMY Engineering Consultants —Chantilly, VA
- $45 - $60 an hour
- Full-time
- Background check
- Construction site
- English
- Health savings account
- Health insurance
Quick Apply
4d
Solar Farm Foreman
Haris Design & Construction co —Frederick, MD
- $30 - $40 an hour
- Temporary
- Construction site
- Mid-level
- 3 years
- Mileage reimbursement
Quick Apply
Project Manager - Site Development Construction
William A. Hazel, Inc. —Chantilly, VA
- From $120,000 a year
- Extended hours
- Civil engineering
- Construction site
- 5 years
- Health savings account
- Health insurance
Quick Apply
Heavy Civil Project Engineer/ Sr. Project Engineer - Wastewater
Posillico Civil, Inc. —Fairfax, VA
- $80,000 - $95,000 a year
- Full-time
- Civil engineering
- Construction site
- Bachelor of Science
- Disability insurance
- Health insurance

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site manager jobs near leesburg, va

Call Center Manager (On-Site)

F.H. Furr -
Manassas, VA

Quick Apply

Job Details

Full-time
$70,000 - $100,000 a year

Qualifications

Customer communication

Full Job Description

Call Center Manager (Onsite – Manassas, VA)

Position Summary

F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our headquarters in Manassas, Virginia. This onsite leadership role is responsible for driving exceptional customer experiences, maximizing appointment bookings, supporting day-to-day contact center operations, and ensuring alignment with our Plumbing, HVAC, and Electrical service teams. The Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to deliver outstanding results for homeowners across our service areas. F.H. Furr provides residential plumbing, heating, cooling, and electrical services throughout the Mid-Atlantic region and is headquartered in Manassas, VA.

Key Responsibilities

Team Leadership & Performance Management

Lead, coach, and develop a team of contact center agents focused on customer service, appointment setting, membership engagement, and revenue generation.
Provide real-time support and guidance on customer interactions, service offerings, policies, procedures, and booking opportunities.
Conduct regular coaching sessions, performance reviews, and performance improvement discussions.
Lead daily huddles, team meetings, and ongoing training initiatives to drive engagement and results.
Support onboarding and training of new hires while reinforcing F.H. Furr's customer-first culture.

Customer Experience & Escalation Management

Manage escalated customer concerns and ensure timely, professional resolution.
Monitor customer interactions and quality scores to identify coaching opportunities and service improvements.
Review customer feedback, surveys, and membership-related interactions to enhance the overall customer experience.
Serve as a key escalation resource during evenings, weekends, and after-hours operations when necessary.

Contact Center Operations

Monitor call queues, service levels, response times, adherence, occupancy, productivity, and overall contact center performance.
Ensure adequate staffing coverage and schedule alignment based on call volume and business needs.
Assign and maintain agent skill groups and routing configurations.
Generate and analyze daily, weekly, and monthly operational reports.
Track and communicate key performance metrics to leadership.

Cross-Functional Partnership

Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center Leadership to improve booking conversion, customer retention, and operational effectiveness.
Support coordination between the contact center and field teams to ensure seamless customer experiences.
Assist with special projects, acquisitions, system enhancements, testing initiatives, and process improvement efforts.

Administrative & Compliance Responsibilities

Process payroll through ADP, validate employee hours, and administer incentive and spiff programs.
Ensure compliance with company policies, procedures, attendance standards, and performance expectations.
Maintain accurate documentation related to coaching, performance management, and employee development.
Identify workflow improvements that increase efficiency, customer satisfaction, and business performance.

What We're Looking For

Previous management or leadership experience in a call center, contact center, customer service, or appointment-setting environment.
Strong coaching, communication, and employee development skills.
Experience managing KPIs, service levels, conversion metrics, and quality performance.
Ability to analyze operational data and drive continuous improvement.
Strong problem-solving and escalation management capabilities.
Experience with workforce management tools, CRM systems, contact center platforms, and ADP payroll processing preferred.
Ability to thrive in a fast-paced, high-volume service organization.
HVAC, Plumbing, Electrical, Home Services, Retail Services, or Trades industry experience strongly preferred.

Success Measures

Service Level Achievement
Appointment Booking & Conversion Rates
Customer Satisfaction (CSAT)
Quality Assurance Scores
Membership Performance & Retention
Agent Productivity, Utilization & Adherence
Attendance, Engagement & Retention
Escalation Resolution Effectiveness
Coaching & Employee Development Outcomes
Payroll Accuracy & Operational Compliance

Work Location

Onsite – Manassas, VA (F.H. Furr Headquarters)

Join a trusted industry leader and play a key role in delivering exceptional service experiences while supporting the growth and success of F.H. Furr's Plumbing, HVAC, and Electrical business.

F.H. Furr may conduct a pre‑employment background check and drug test, subject to applicable law.

Pay: $70,000.00 - $100,000.00 per year

Quick Apply

Refine Your Search

site manager jobs in leesburg, va

Call Center Manager (On-Site)

Jobsite Administrative Assistant

Site Experience & Operations Manager (NJUS)

Purchasing Manager

Veterinary Practice Manager (Multi-Site)

Property Manager

Operations Manager- Site

Mail Supervisor (On-Site Manager)

Facilities Manager On-Site Gainesville, Virginia

Inspector I

Service Center Manager

Assistant Property Manager

Assistant Superintendent

On-Site Manager

Natural Resource Manager (Naturalist II)

MANAGER, SITE EVENTS & ACTIVATIONS

AWS (CWI) Certified Welding Inspector or (CAWI) Certified Associate Welding Inspector

Solar Farm Foreman

Project Manager - Site Development Construction

Heavy Civil Project Engineer/ Sr. Project Engineer - Wastewater