Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com
Job summary
As a Senior Business Transformation Architect, you'll be the person we throw at our hardest problems. You'll operate as a lead internal consultant—embedded in business units, identifying the highest-impact AI and process opportunities, building the business cases, and driving initiatives from pilot to success.
This is not an advisory role. You will own problems end-to-end. You'll need to be comfortable with ambiguity, navigating organizational complexity, and delivering results without a detailed playbook. The business will look to you for straight answers on what's real versus hype in AI—and then expect you to go architect it. You'll join a high-performing team that moves fast and fully owns outcomes.
In your first 90 days, you'll audit the current AI landscape across the company, identify the top opportunities, present your recommended roadmap to the executive team, and start executing.
What you will do
AI Strategy & Architecture (~70%)
- Lead AI opportunity discovery across business units — Sales, Finance, Support, Engineering, Legal — identifying where to leverage intelligence and automation to create real, measurable value
- Build rigorous business cases with projected ROI for AI initiatives; present recommendations to senior leadership and the board
- Evaluate AI tools and vendors, architect solution approaches, and manage pilot programs through validation and scale decisions
- Partner cross-functionally with Engineering, Security, Legal, and Compliance on technical feasibility, AI governance, and responsible AI practices
Business Transformation & Strategy (~30%)
- Provide senior-level support for major business strategy and architecture initiatives across the transformation portfolio
- Lead process discovery, process documentation, and solution design development for crossfunctional improvement programs
- Advise on system implementations, vendor selection, and change management strategy for strategic programs
- Partner closely with execution teams to ensure strategic recommendations translate into measurable outcomes
What you will have
- Background in management consulting, enterprise strategy, business architecture, or AI/digital transformation
- Track record of owning ambiguous, cross-functional initiatives — scoping messy problems into structured plans and delivering measurable outcomes
- Proven experience leading business process analysis and optimization initiatives — mapping complex end-to-end workflows, identifying inefficiencies, and designing future-state solutions that deliver measurable efficiency, speed, or business impact
- Broad business architecture acumen — systems, data, and technical feasibility
- Experience building and presenting business cases to senior leadership or executive teams
- Hands-on experience evaluating, implementing, and scaling enterprise AI solutions (LLMs, automation platforms, intelligent workflows)
- Fluency with frontier models and daily, habitual use of AI tools across your own work
Nice to have
- Experience in SaaS, cybersecurity, or enterprise software environments
- Familiarity with GTM systems and processes (Salesforce, etc.)
- Product, engineering, or technical experience
- Founder, co-founder, or early-stage startup experience
- Active engagement with the AI ecosystem — follows weekly developments on X, reads research blogs, and tests new tools proactively
- MBA or advanced degree
Benefits
- Competitive compensation and comprehensive health, dental, and vision coverage
- Retirement savings programs with company matching (401(k) or RRSP)
- Generous paid time off, including holidays, and vacation
- Paid parental leave and family support benefits
- Life and disability coverage
- Flexible spending and health savings options (where applicable)
- Health and wellness support, including gym reimbursement and wellness programs
- Employee Assistance Program with 24/7confidential support for employees and families
- Education assistance and professional development opportunities
- Access to LinkedIn Learning and continuous learning resources
- Employee referral bonus program and additional company perks and discounts
- Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
- Business travel insurance and global employee support programs
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.
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