Top 41 Customer success manager Jobs in Lehi, Ut

Associate Customer Success Manager
Atlassian —Salt Lake City, UT
- $81,274 - $127,840 a year
- Remote
- Mid-level
- Office
- Health insurance
8d
Customer Success Manager
Slant —Lehi, UT
- $60,000 - $80,000 a year
- Full-time
- Mid-level
Customer Success Manager
EasyPost —Lehi, UT
- $52,000 - $68,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
8d
Senior Customer Success Manager - DX
Atlassian —Salt Lake City, UT
- $121,910 - $191,760 a year
- Remote
- Team management
- Senior level
- Negotiation
- Health insurance
7d
Sr. Customer Success Manager
NetDocuments —Lehi, UT
- $85,000 - $95,000 a year
- Email
- Hybrid work
- Mid-level
- Project management
- Bachelor's degree
- Health savings account
- Paid holidays
7d
Account Manager
InsCipher —Pleasant Grove, UT
- $70,000 - $83,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager - Piston
Pear VC —Lehi, UT
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
Customer Success Manager
Carketa Inc. —Lehi, UT
- Full-time
- Computer literacy
- Mid-level
- Leadership
Quick Apply
Full Cycle Customer Success Manager (CSM)
Boostly —Lehi, UT
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Customer Success Manager
Outcode Software —Draper, UT
- Mid-level
- Continuous improvement
Quick Apply
Senior Customer Success Manager
Nearmap —Lehi, UT
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Parental leave
Quick Apply
7d
Senior Customer Success Manager
Rocketlane —Lehi, UT
- Full-time
- Organizational skills
- Senior level
- Communication skills
- Health savings account
- Health insurance
Customer Success Manager
Revver —Lehi, UT
- Full-time
- Mid-level
- Presentation skills
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Account Manager, SMB
Canopy —South Jordan, UT
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Health savings account
- AD&D insurance
Quick Apply
13d
Client Success Program Manager
Clozd —Lehi, UT
- Full-time
- Background check
- Bachelor of Science
- Data analysis skills
- Paid holidays
- Disability insurance
9d
Customer Success Manager
Pattern —Lehi, UT
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Presentation skills
- Paid holidays
- Dental insurance
Customer Success Manager
PDQ —South Salt Lake, UT
- Full-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Wellness program
- Health savings account
Quick Apply
Associate Account Manager
SmithRx —Lehi, UT
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Commuter assistance
- Paid parental leave
Quick Apply
Manager, Customer Success
Global Payment Holding Company —Lindon, UT
- Full-time
- Sales
- 5 years
- Bachelor's degree
Quick Apply
10h
Manager, Account Management
SmithRx —Lehi, UT
- Remote
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Disability insurance
Quick Apply

I want to receive the latest job alert for customer success manager in lehi, ut

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near lehi, ut

Customer Success Manager jobs in Lehi, UT

Customer Success Manager jobs in Draper, UT

Account Manager jobs in South Jordan, UT

Customer Success Manager jobs in Salt Lake City, UT

Account Manager jobs in Lehi, UT

Client Success Manager jobs in Lehi, UT

Customer Success Manager jobs in Seattle, WA

Customer Service Remote Evening jobs in Atlanta, GA

Southwest Airlines Customer jobs in Dallas, TX

Customer Success Manager jobs in California

Customer Success Manager jobs in San Ramon, CA

Customer Success Manager jobs in Somerville, MA

Customer Success jobs in Remote

Customer Service jobs in Woodbridge, NJ

Customer Service jobs in Lafayette, IN

Customer Success Manager jobs in Baton Rouge, LA

Customer Success Manager jobs in Wilmington, NC

District Manager jobs in Jacksonville, FL

Customer Success Manager jobs in Naperville, IL

Household Manager jobs in Denver, CO

Associate Customer Success Manager

Atlassian -
Salt Lake City, UT

Apply Now

Job Details

$81,274 - $127,840 a year
8 days ago

Benefits

Health insurance

Qualifications

Managing customer accounts
Client onboarding
Customer retention strategy
Software implementation
Account development
Enterprise solutions implementation
Metrics Reporting
Mid-level
KPI monitoring
Managing clients in a customer support role
Customer engagement
Data reporting support
Forecasting
Post-sales relationship building
Client growth strategy
Cross-functional collaboration
Customer growth strategy

Full Job Description

Overview:

Working at Atlassian

Behind every great human achievement, there is a team.

From medicine and space travel, to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software.

Our mission is to help unleash the potential of every team through open work.

As a CSM, you will be partnering with DX's customers to drive engineering transformation using our platform. In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the program, helping ensure product utilization, business alignment, and that DX is always supporting high-value use cases at the company.

To help our teams work together effectively, this role will require you to work 4 days per week onsite at our Salt Lake City office for the time being as DX integrates into Atlassian.

Responsibilities:

Job Duties

You will join a team of collaborative CSMs and reporting to our Manager of SMB Customer Success. Everyone on the team is here to do more than just be a great CSM. We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the company.

This is a special opportunity for the right person. At DX, the challenge isn't firefighting or dealing with a buggy product. Our challenge is partnering with customers to ensure DX drives real change and positive impact at their company. Every CSM will have a great supporting cast, allowing you to focus on being proactive and strategic rather than reactive.

Become a product expert and a master of our customer success process
Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal
Create and maintain a customer success plan, tracking success initiatives
Meet targets for net renewal and customer expansion, accurately forecast renewals and track their progress
Identify and resolve potential renewal challenges to ensure a high renewal rate
Establish DX as a key strategic driver of our prospect's business goals, leading them to integrate DX insights into their company workflows
Arrange and conduct Executive and C-level services-related discussions according to the account strategy
Discover opportunities for expansion and growth within accounts by identifying potential use cases where DX can support
Collaborate closely with all functions of the business to ensure our customers are successful
Proactively track and report key account metrics to measure success and identify areas for improvement

Compensation:

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Pay Ranges:

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $97,920 - $127,840

Zone B: $88,128 - $115,056

Zone C: $81,274 - $106,107

Qualifications:

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Apply Now

Refine Your Search

customer success manager jobs in lehi, ut

Associate Customer Success Manager

Customer Success Manager

Customer Success Manager

Senior Customer Success Manager - DX

Sr. Customer Success Manager

Account Manager

Customer Success Manager - Piston

Customer Success Manager

Full Cycle Customer Success Manager (CSM)

Customer Success Manager

Senior Customer Success Manager

Senior Customer Success Manager

Customer Success Manager

Account Manager, SMB

Client Success Program Manager

Customer Success Manager

Customer Success Manager

Associate Account Manager

Manager, Customer Success

Manager, Account Management

I want to receive the latest job alert for customer success manager in lehi, ut

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected