Top 227 Quality documentation specialist Jobs in Lehi, Ut

Client Operations Support Specialist
Orion Advisor Solutions —Lehi, UT
- $21.75 - $31.13 an hour
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- Office
- Paid parental leave
- Loan repayment program
Customer Support Specialist
Carketa Inc. —Lehi, UT
- Full-time
- Computer literacy
- Entry level
Quick Apply
Inventory Control Specialist (Bucked Up)
DAS Labs, LLC —American Fork, UT
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Presentation skills
- Warehouse experience
- Health savings account
- Paid holidays
Quick Apply
Clinical Informatics Support Specialist
CommonSpirit Health —West Valley City, UT
- $26.70 - $44.05 an hour
- Full-time
- Mid-level
- Clinic
- Training & development
Psychiatric Nurse Practitioner
First Step House —Salt Lake City, UT
- $110,000 - $118,000 a year
- Full-time
- CPR Certification
- Nursing
- Psychiatry
- Health savings account
- Paid holidays
Quick Apply
Radiologic Technologist
Ridgeline Orthopedic Specialists —Utah County, UT
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Electronics Manufacturing Training Specialist
LG Resources —American Fork, UT
- From $25 an hour
- Full-time
- Background check
- Classroom
- Mid-level
Quick Apply
Behavioral Interventionist
Right Direction Crisis Intervention —Salt Lake City, UT
- From $20 an hour
- Part-time
- Background check
- Experience working with individuals with developmental disabilities
- Spanish
- Health insurance
- 401(k) matching
Quick Apply
Sanitation Lead
Tovala —West Valley City, UT
- $23.50 - $25.00 an hour
- Overtime
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Full-Time Site Security Specialist
Sunstates Security —South Jordan, UT
- $85,000 a year
- Urgently hiring
- Military
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
6d
Inventory Specialist - No Weekends
Namify LLC —Springville, UT
- $14.50 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Quality control
- Paid holidays
- Health insurance
Mechanical Engineer
System One —Salt Lake City, UT
- $52.88 - $67.30 an hour
- Hybrid work
- Clean driving record
- Management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Mental Health Therapist - LMFT, LCSW, LCMHC - Per Diem
UnitedHealth Group —Provo, UT
- $69,100 - $103,800 a year
- Choose your own hours
- Private practice
- LMFT
- Microsoft Outlook
- 401(k) matching
7d
Asset Recovery & Repossession Specialist
Clicklease —Draper, UT
- $22 - $24 an hour
- Full-time
- Mid-level
- Office
- In-person
- Paid parental leave
- Health savings account
Quick Apply
22h
Portfolio Specialist – Asset Recovery & Remarketing
Clicklease —Draper, UT
- $22 - $24 an hour
- Full-time
- Mid-level
- Office
- In-person
- Paid parental leave
- Health savings account
Quick Apply
22h
Review Response and Dispute Specialist
Opiniion —Lehi, UT
- Full-time
- Spanish
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
Technical Support Specialist
Tesla —Draper, UT
- Weekends as needed
- Mid-level
- Analysis skills
- Communication skills
- Commuter assistance
- Health savings account
Quality Assurance and Regulatory Compliance Specialist
OrthoSelect —American Fork, UT
- $30 - $40 an hour
- Full-time
- 3 years
- Project management
- Bachelor's degree
- Paid holidays
- 401(k)
Quick Apply
6d
Legal Intake Specialist
Law Firm of Randall & Johnson —American Fork, UT
- $45,000 - $60,000 a year
- Full-time
- Remote
- US work authorization
- Typing
- In-person
- Health insurance
- Dental insurance
Verification Specialist
SIMPLIVERIFIED, LLC —Draper, UT
- From $20 an hour
- Full-time
- Background check
- Spanish
- English
- Paid time off
- 401(k) matching
Quick Apply

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Client Operations Support Specialist

Orion Advisor Solutions -
Lehi, UT

Apply Now

Job Details

Full-time
$21.75 - $31.13 an hour

Benefits

Paid parental leave
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Pet insurance

Qualifications

Stakeholder relationship building

Full Job Description

About this Opportunity:

The Client Operations Support Specialist is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational questions, guiding clients through core workflows, and ensuring accurate intake, documentation, and follow‑through. Success in this role depends on reliability, communication clarity, and steady progression of platform knowledge across Orion products—such as Orion, Redtail, and OCIO—but not limited to these offerings. Please Note: This posting may not refer to a specific open position. As we can regularly hire for this type of role, you may be considered for a potential, future opportunity.

Location:

It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.

Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.

In this role, you’ll get to:

Serve as a frontline point of contact for client inquiries across phone, chat, and case channels with professionalism and urgency
Provide clear training, guidance, and best practices to help clients navigate the workflows or platform topics they need support with, using your established support resources
Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related inquiries
Maintain strong adherence to schedules and support queue coverage across required channels
Own assigned Priority 1 (P1) and aged cases to completion, ensuring timely updates and accurate Salesforce documentation
Strive for first-contact resolution while minimizing unnecessary transfers
Maintain clean, complete case documentation that meets internal quality and audit standards
Stay up to date on platform updates, release notes, required certifications, and internal learning content
Identify opportunities to simplify client workflows or improve documentation and escalate through proper channels
Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes
Operate as a frontline contributor focused on delivering accurate, timely, and professional support across chat, phone, and case channels
Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways
Demonstrate first-contact resolution mindset and ownership of inquiries
Maintain strong performance across core service metrics including NPS, adherence, acceptance rate, quality, and documentation accuracy to support reliable service delivery
Escalate suspected product issues only after basic troubleshooting and documentation
Contribute to team improvement by identifying client trends or documentation gaps
Adhere to hybrid expectations and maintain a professional presence in all interactions

We’re looking for talent who:

Has strong verbal and written communication skills in client interactions
Manages multiple tasks in a fast-paced environment with attention to detail
Navigates and explains technology
Has strong problem-solving, organizational, and time management skills
Has a minimum of a high school; bachelor’s degree preferred
Preferably has prior customer service or technology support experience
Has less than one year of experience
Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization

#LI-AP1

#LI-Onsite

#LI-Hybrid

Recommended Skills:

Salary Range:

$21.75 - $31.13

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA—we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

Apply Now

Refine Your Search

quality documentation specialist jobs in lehi, ut

Client Operations Support Specialist

Customer Support Specialist

Inventory Control Specialist (Bucked Up)

Clinical Informatics Support Specialist

Psychiatric Nurse Practitioner

Radiologic Technologist

Electronics Manufacturing Training Specialist

Behavioral Interventionist

Sanitation Lead

Full-Time Site Security Specialist

Inventory Specialist - No Weekends

Mechanical Engineer

Mental Health Therapist - LMFT, LCSW, LCMHC - Per Diem

Asset Recovery & Repossession Specialist

Portfolio Specialist – Asset Recovery & Remarketing

Review Response and Dispute Specialist

Technical Support Specialist

Quality Assurance and Regulatory Compliance Specialist

Legal Intake Specialist

Verification Specialist

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