Top 78 Service desk supervisor Jobs in Lehi, Ut

MTC IT Service Desk Support Specialist I (Part-time)
The Church of Jesus Christ of Latter-day Saints —Provo, UT
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
13d
MTC IT Service Desk Support Specialist I (Part-time)
Missionary Training Center - The Church of Jesus Christ of Latter-day Saints —Provo, UT
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
13d
Senior Program Supervisor
DonorConnect —Murray, UT
- $31.72 - $39.63 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- 403(b) matching
- Paid holidays
6d
Director of Accounting (LHMSH)
Larry H. Miller Senior Health —Sandy, UT
- Full-time
- Microsoft Excel
- CPA
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
10d
Explorer - Butterfly Biosphere
Thanksgiving Point Institute Inc. —Lehi, UT
- $11 - $12 an hour
- Part-time
- Background check
- Experience working with children
- 16+ years old
- Employee assistance program
Quick Apply
Dispatch Supervisor
Breeze Airways —Cottonwood Heights, UT
- Full-time
- Background check
- Pass drug screening
- English
- Health savings account
- Dental insurance
11d
Customer Service Tech I/II DOE
Herriman City —Herriman, UT
- $19 - $21 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
- Health savings account
- Health insurance
Quick Apply
Front Desk Supervisor - Rooms - Homestead Midway Utah
Homestead Midway Utah —Midway, UT
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Contact Center Team Lead
Serenity Mental Health Centers —Lehi, UT
- $19 - $25 an hour
- Full-time
- Background check
- No experience needed
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
911 Floor Supervisor
Central Utah 911 —Spanish Fork, UT
- $48.05 - $52.13 an hour
- Weekends as needed
- Background check
- CPR Certification
- 5 years
- Health savings account
- Health insurance
Quick Apply
IT Help Desk Supervisor - BYU Law School (part-time, 28 hours/week)
Brigham Young University —Provo, UT
- $22.50 - $29.25 an hour
- Part-time
- Mid-level
- Supervising experience
- University
- Free parking
- 401(k)
Explorer - MACU Museum of Ancient Life
Thanksgiving Point Institute Inc. —Lehi, UT
- $11 - $12 an hour
- Part-time
- Background check
- Driver's License
- 16+ years old
- Employee assistance program
Quick Apply
Resident Services & Front Desk Coordinator
The INN Between —Salt Lake City, UT
- From $20 an hour
- Full-time
- Background check
- Current TB test
- Adults
Explorer - Museum of Natural Curiosity and The Carousel
Thanksgiving Point Institute Inc. —Lehi, UT
- $11 - $12 an hour
- Part-time
- Background check
- 16+ years old
- Communication skills
- Employee assistance program
Quick Apply
Front Office Supervisor - Hotel/Resort
Zermatt Resort & Spa —Midway, UT
- $22 - $23 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Free parking
- Health insurance
Quick Apply
2d
Guest Service Agent
Hersha Hospitality Management, LP —South Jordan, UT
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Business Office Manager
MBK Senior Living —Cedar Hills, UT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Cashier Supervisor
K-1 Speed Inc —Sandy, UT
- Basic math
- Mid-level
- High school diploma or GED
Quick Apply
FRONT DESK ASSISTANT (Part-Time)
The Management Trust —Lehi, UT
- $12 - $15 an hour
- Part-time
- Serving
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Guest Service Agent
Embassy Suites South Jordan Salt Lake City —South Jordan, UT
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance

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service desk supervisor jobs near lehi, ut

MTC IT Service Desk Support Specialist I (Part-time)

The Church of Jesus Christ of Latter-day Saints -
Provo, UT

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Job Details

Part-time
13 days ago

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Writing skills
Word embeddings
Internal employee customer service
Typing
Standard operating procedures (SOPs)

Full Job Description

This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.' The Technology (IT) Service Desk at the Missionary Training Center is the single point of contact for handling customers' technology issues. The IT Service Desk supports over 6,000 users mainly Provo MTC employees, volunteers, missionaries, and applicants, as well as some international MTCs’ employees, etc. The specialist is an entry support level individual contributor that represents the customer and see that their issues are addressed adequately and resolved in a timely manner.

Reports to manager or supervisor level in the Technology department.

Receives and responds to requests/questions from customers via chat, e-mail, phone, and web in a most professional manner
Ensures tickets are created in the incident management system and determine priority based on impact and urgency
Becomes familiar with all products and services offered by the IT department
Performs initial troubleshooting and track incidents from beginning to end and ensure prompt response and resolution
Dispatches technical support representatives (TSRs) and coordinates work with other staff to resolve issues
Follows-up on incidents where the Service Level Agreement (SLA) has not been met
Notifies customers of global issues (i.e. server or application down, system changes, etc.)
Responds appropriately to high-profile situations requiring extra care or speed
Supports mobile device and Mac operating systems
Verifies documented solutions for accuracy and usability
Assists Coaches in the support and training of Analyst 1 and staff when requested

May include other temporary assigned duties at the MTC (e.g. assisting with Mission Leadership Seminar)

Required:

In depth knowledge of Word, Excel, PowerPoint, Outlook, and other applications
Excellent writing skills and type 45 wpm
Be able to learn quickly and have aptitude for learning computer-related concepts
Must be detailed, thorough, organized, and follow standard operating procedures
Must have excellent customer service skills
Ability to foster and work in a team environment
Ability to solve problems appropriately and without assistance
Ability to stand, walk, kneel, squat, stoop, push, pull, twist, bend, and perform repetitive movements for extended periods of time.
To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.

Preferred:

Experience at the MTC IT Service Desk (know the systems and people supported)
Knowledge of and experience in Microsoft administration (user accounts, Group Policies, rights, etc.)
1 year of experience using Altiris or other desktop management software

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

Apply Now

Refine Your Search

service desk supervisor jobs in lehi, ut

MTC IT Service Desk Support Specialist I (Part-time)

MTC IT Service Desk Support Specialist I (Part-time)

Senior Program Supervisor

Director of Accounting (LHMSH)

Explorer - Butterfly Biosphere

Dispatch Supervisor

Customer Service Tech I/II DOE

Front Desk Supervisor - Rooms - Homestead Midway Utah

Contact Center Team Lead

911 Floor Supervisor

IT Help Desk Supervisor - BYU Law School (part-time, 28 hours/week)

Explorer - MACU Museum of Ancient Life

Resident Services & Front Desk Coordinator

Explorer - Museum of Natural Curiosity and The Carousel

Front Office Supervisor - Hotel/Resort

Guest Service Agent

Business Office Manager

Cashier Supervisor

FRONT DESK ASSISTANT (Part-Time)

Guest Service Agent

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