Top 23 Client success manager Jobs in Lehi Ut

Client Success Manager
Avetta, LLC —Lehi, UT
- Hybrid work
- PMP
- Mid-level
- Office
- Work from home
Quick Apply
Customer Success Manager
Slant —Lehi, UT
- $60,000 - $80,000 a year
- Full-time
- Mid-level
Customer Success Manager - Piston
Pear VC —Lehi, UT
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
Customer Success Manager
Pattern —Lehi, UT
- Full-time
- Remote
- Mid-level
- Analysis skills
- Presentation skills
- Paid holidays
- Dental insurance
AI Customer Success Manager, Mid
Podium —Lehi, UT
- Software troubleshooting
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Customer Success Manager
Carketa Inc. —Lehi, UT
- Full-time
- Computer literacy
- Mid-level
- Leadership
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Customer Success Operations Manager, DX
Atlassian —Salt Lake City, UT
- $124,200 - $195,050 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Health insurance
Full Cycle Customer Success Manager (CSM)
Boostly —Lehi, UT
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Customer Success Manager
Brivo —Lehi, UT
- Full-time
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Manager, Client Success
Morgan Stanley —Sandy, UT
- Full-time
- Mid-level
- Office
- High school diploma or GED
Customer Success Manager
Coalition, Inc. —Provo, UT
- $24.04 - $26.44 an hour
- Overtime
- Remote
- Mid-level
- Office
- Health insurance
- Dental insurance
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1d
Client Success Manager, Associate
Morgan Stanley —Sandy, UT
- Full-time
- Word processing
- English
- Research
- Employee stock purchase plan
Customer Success Manager
Outcode Software —Draper, UT
- Mid-level
- Continuous improvement
Quick Apply
Client Success Manager, AVP
Morgan Stanley —Sandy, UT
- Full-time
- Word processing
- English
- Finance
Cash Balance Client Success Manager
401GO —Sandy, UT
- Full-time
- Mid-level
- 3 years
- Financial services
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager (CSM)
Allied USA —Pleasant Grove, UT
- $17 - $20 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid time off
Quick Apply
Customer Success Director
Simco Electronics —Draper, UT
- Full-time
- Up to 50% travel
- Engineering
- Analysis skills
Quick Apply
13d
Enterprise Customer Success Manager
Journeyfront —American Fork, UT
- Microsoft Excel
- Bachelor's degree
- Mentoring
- Health insurance
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Client Success Manager

Avetta, LLC -
Lehi, UT

Quick Apply

Job Details

Benefits

Work from home

Qualifications

Jira
Post-sales product instruction
Wrike
Managing customer accounts
Customer communication
Stakeholder engagement
Customer training
Customer relationship building
Customer retention strategy
PMP
Enterprise software
Efficiency improvement
Account development
Mid-level
Managing clients in a customer support role
Salesforce Cloud
Bachelor's degree
Industry trends
Customer engagement
Vendor relationship management
SaaS (as product category for technical sales engineers)
Data-driven problem-solving
Managing projects
Client growth strategy
CRM system proficiency
Productivity software
Process improvement planning
Supplier relationship management (SRM)
Cross-functional collaboration
Customer growth strategy

Full Job Description

SUMMARY:

As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your impact through retention, expansion, and overall client health, but your daily focus will be as the customer's guide for their journey with Avetta. This role is right for you if your passion is to help clients embrace a new paradigm for understanding and managing their businesses.

As the primary voice for our clients, the Client Success Manager works closely with all other teams inside Avetta. They will look to your experience and creativity to help them make the best possible decisions for our customers and the company. In the same way, your clients will look to you to help them understand and execute "what's next?" to maximize the value, they see every day with our platform and services.

This role is a hybrid position in our Lehi, Dallas, or Houston office (3 days in office, 2 days work from home).

How you will make an impact:

Nurture and grow relationships with your client stakeholders, while identifying additional key stakeholders through proactive engagement
Maintain the client's momentum after launch leveraging critical success factors aligned to the client's journey as increase adoption Avetta platform over time
Serving as the trusted advisor for clients on use-case, product functionality and applicable program recommendations
Perform regular review-and-planning sessions (via Success Planning and QBR activities) with client stakeholders to demonstrate value, understand the client's current business situation and objectives, and define next steps in their journey with Avetta
Proactively ensuring clients understand, have adequate training on, and are utilizing Avetta's products to achieve the maximum benefit
Provide marketing with referenceable customers, Client Success anecdotes, data-rich trends and observations about changes in our client base and industry
Work within the Client Success Team to create innovative strategies, services, and processes that drive increased customer adoption, retention, and expansion across all of Avetta's offerings
Act as the voice of Avetta clients and work cross functionally with internal stakeholders to solve problems and drive potential process and product improvements
Assist Account Managers with client growth plans and, when necessary, at-risk mitigation
Own the overall health of each assigned Client Account
Assist the Client Support Team with difficult and client-specific problem resolution
Partner with Implementation and Professional Services to support best practice implementations and identify key growth opportunities
Maintain an attitude of constant improvement and always work to increase efficiency, scalability, and impact
Use data to help make recommendations and decisions
Fully document all interactions with clients (Using SFDC, Wrike, etc.)

Your key values and skills:

You thrive in an environment of ownership & accountability
You are proactive in your engagement with your clients and peers
You possess strong communication and collaboration skills
You are inherently persistent and operate as both a Client and Avetta advocate
You approach problem solving with a creative mind, empathetic spirit, and scalable mindset
You are passionate about your vision for client growth and laser focused on what is needed to get them there

Ideal Qualifications:

Minimum 3+ years in either a customer-facing role with an Enterprise SaaS company or supplier management with a large organization
Bachelor's Degree or equivalent work experience
Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus
Excellent interpersonal, verbal, and written communication skills
Highly organized, collaborative, responsive, and proactive
Past success mastering new, complex technologies, processes, and concepts and training / mentoring others to master them as well
Strong project management skills, PMP a plus

Quick Apply

Refine Your Search

client success manager jobs in lehi ut

Client Success Manager

Customer Success Manager

Customer Success Manager - Piston

Customer Success Manager

AI Customer Success Manager, Mid

Customer Success Manager

Customer Success Operations Manager, DX

Full Cycle Customer Success Manager (CSM)

Customer Success Manager

Manager, Client Success

Customer Success Manager

Client Success Manager, Associate

Customer Success Manager

Client Success Manager, AVP

Cash Balance Client Success Manager

Customer Success Manager (CSM)

Customer Success Director

Enterprise Customer Success Manager

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