Top 227 Customer service representative Jobs in Lehigh Acres Fl

Medical Assistant
TeleSpecialists LLC —Fort Myers, FL
- $20 - $22 an hour
- Overnight shift
- HIPAA
- Office
- Administrative experience
- Paid training
- Health savings account
Quick Apply
Remote Licensed Health Insurance Representative – Seasonal
Teleperformance —Florida
- $21.75 an hour
- Temporary
- Remote
- 18 years or older
- Sales
- Computer literacy
- Paid training
- Health insurance
12d
Administrative Assistant
PRANASLEEP —Bonita Springs, FL
- From $20 an hour
- Full-time
- Background check
- Spanish
- English
- Health savings account
- Health insurance
Quick Apply
6d
Call Center Representative
Family Health Centers of Southwest Florida Inc —Fort Myers, FL
- Urgently hiring
- Spanish
- Computer literacy
- HIPAA
2d
Customer Service Associate
Walgreens —Lehigh Acres, FL
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
11d
Customer Service Associate I
Dollar Tree —Lehigh Acres, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate
SolsSWFL —Fort Myers, FL
- $1,100 - $1,200 a week
- Full-time
- Organizational skills
- In-person
- Communication skills
- On-the-job training
- Professional development assistance
Quick Apply
Part-Time Customer Service Representative
Lee County Plumbing and Well Service Inc —Fort Myers, FL
- $20 - $25 an hour
- Part-time
- Hybrid work
- Background check
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
6d
Inbound Customer Service Representative- Immediate Openings
Alorica —Fort Myers, FL
- Urgently hiring
- Bilingual
- Microsoft Excel
- Windows
- Paid training
- Paid holidays
Quick Apply
Customer Experience Representative
Coastal Waste & Recycling Inc. —Fort Myers, FL
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
13d
Customer Service Associate
Fresco y Mas —Lehigh Acres, FL
- $14.50 - $17.00 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
5d
Customer Service Associate
Dollar Tree —Lehigh Acres, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Care Rep
Alta Resources —Fort Myers, FL
- Seasonal
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
4d
CSR/Dispatcher
Conditioned Air Company of Naples, LLC —Fort Myers, FL
- Full-time
- Plumbing
- HVAC
- Contracts
- Paid holidays
- Disability insurance
Quick Apply
Branch Customer Service Representative - Ft. Myers, FL
AAA The Auto Club Group —Fort Myers, FL
- $19.00 - $21.50 an hour
- Weekends as needed
- Writing skills
- Basic math
- Pass drug screening
- Paid jury duty
- Health savings account
Customer Scheduling Agent
ARQAI LLC —Fort Myers, FL
- $25 - $28 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Representative - Addiction Services - Fort Myers
Lee Health —Fort Myers, FL
- $20.00 - $23.50 an hour
- Weekends as needed
- Addiction Medicine
- Computer literacy
- BLS Certification
Call Center Representative
Bowland, HeadPinz & FastTrax —Fort Myers, FL
- Part-time
- High school diploma or GED
- Conflict management
- Ability to sit for extended periods
Customer Service Associate I
Family Dollar —Lehigh Acres, FL
- $14.00 - $14.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Gulf Shore Cooling —Fort Myers, FL
- $18 - $19 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply

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Medical Assistant

TeleSpecialists LLC -
Fort Myers, FL

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Leadership training provided
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement
Life insurance
Pet insurance

Qualifications

HIPAA
Administrative experience
High school diploma or GED
Medical administrative support
Associate's degree

Full Job Description

TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.

Join a team where your passion meets our purpose. If you’re inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that’s reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.

Tele Specialists Offers

A great culture with a team environment
A fun, diverse work environment
A rapidly growing company with career advancement opportunities
Medical, Dental and Vision benefits
Tuition Reimbursement
401k match
Paid Vacation
Leadership Training Classes
Mentorship Program

Summary

The Medical Assistant supports clinical operations by providing administrative assistance to healthcare providers, ensuring efficient patient flow and high-quality patient care. This role plays a critical part in delivering a positive patient experience, maintaining accurate medical records, and supporting providers in a fast-paced healthcare environment.

We are currently seeking position for our day, mid, and overnight shift operations. Overnight shift offers additional shift differential pay.

Essential Duties and Responsibilities

Execute high-volume outbound calls to patients, providers, and healthcare facilities to support time-sensitive (“stat”) clinical
Coordinate urgent patient care activities, including facilitating provider-to-provider communication and patient scheduling
Accurately document all call activity, outcomes, and patient interactions in the electronic health record (EHR) and/or CRM systems in real time
Monitor assigned work queues and prioritize tasks based on urgency, turnaround time, and service level expectations
Serve as a central coordination point between physicians, clinical teams, and external partners to ensure timely care delivery
Monitor and manage task queues, including follow-ups, referrals, and patient communication requests
Escalate urgent or unresolved issues to clinical staff or leadership in accordance with established protocols
Ensure compliance with HIPAA and organizational policies related to patient privacy and data security
Identify and escalate patient concerns or operational issues to appropriate team members
Support process improvement initiatives to enhance patient experience and operational efficiency

Qualifications

High school diploma or equivalent required
Associated degree or coursework in healthcare, business, or related field preferred
Minimum of 1–3 years of experience in a healthcare call center, care coordination, patient access, or high-volume customer service environment required
Experience working in a fast-paced, metrics-driven environment with productivity and quality expectations required
Prior experience supporting telehealth, hospital operations, or physician practices preferred
Experience with electronic health record (EHR) systems and/or CRM platforms required
Familiarity with medical terminology and healthcare workflows preferred
Experience handling outbound call campaigns or time-sensitive (“stat”) workflows preferred

Knowledge, Skills, and Abilities

Knowledge of healthcare operations, patient coordination workflows, and basic medical terminology
Strong ability to manage high-volume outbound calls while maintaining accuracy and professionalism
Ability to prioritize tasks in a fast-paced, time-sensitive environment with competing demands
Demonstrated ability to follow structured workflows while exercising sound judgment in urgent situations
Strong attention to detail with real-time documentation accuracy in EHR or CRM systems
Effective verbal communication skills with the ability to clearly and confidently engage patients, providers, and clinical staff
Strong call control skills, including the ability to guide conversations, gather required information efficiently, and keep interactions focused
Ability to remain composed under pressure and handle escalations or urgent scenarios with professionalism
Proficiency in navigating multiple systems simultaneously (EHR, phone systems, scheduling platforms)
Strong organizational and time management skills with the ability to meet productivity and quality metrics
Ability to work independently while contributing to a team-based, service-oriented environment
High level of accountability and reliability

Travel Requirements (if applicable)

No travel requirements

Other Duties

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties, responsibilities, and activities may change or be assigned at any time based on business needs.

Physical Requirements

Must be able to remain in a stationary position (sitting or standing) for prolonged periods, often up to 75% of the workday.
Needs to occasionally move about inside the office to access file cabinets, office machinery, or shared workspaces.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
Must be able to exchange accurate information with clients and co-workers in person, over the phone, and via digital platforms.
Occasionally moves or transports office supplies, files, or equipment weighing up to 25 pounds.
Occasionally positions self to maintain files in cabinets or access equipment stored in low or high areas.
Requires close visual acuity to perform activities such as preparing and analyzing data, transcribing, and viewing a computer monitor for extended periods.

Equal Employment Opportunity & ADA Statement

The Company is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. The Company will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws.

Pay: $20.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Pet insurance
Professional development assistance
Tuition reimbursement
Vision insurance

Application Question(s):

Please confirm that you understand this role requires working on-site in Fort Myers, FL and that you are able to reliably commute to the office on a consistent basis. Applicants who are seeking remote-only opportunities may not be considered for this position.

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Ability to Commute:

Fort Myers, FL 33966 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in lehigh acres fl

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I want to receive the latest job alert for customer service representative in lehigh acres fl

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