Top 25 Desktop support Jobs in Leland, Nc

Field Service Engineer
TeamLogic IT —Wilmington, NC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
8d
Tier 1 IT Support Technician — Wilmington, NC (Onsite)
Atlantic Computer Services —Wilmington, NC
- $21.63 - $25.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
School Technology Technician
Brunswick County School District —Bolivia, NC
- $3,794.97 - $5,440.13 a month
- Full-time
- Entry level
12d
Tier 1 Support Technician
CW IT SUPPORT INC —Wilmington, NC
- $35,000 - $40,000 a year
- Entry level
- Profit sharing
- Paid training
Quick Apply
School Technology Technician
Brunswick County Schools —Bolivia, NC
- $3,908.82 - $4,709.82 a month
- Full-time
- School experience
- Laboratory
- Classroom
- Health insurance
- Dental insurance
Quick Apply
7d
CTE Technology Technician
Brunswick County School District —Bolivia, NC
- $4,025.43 - $5,772.22 a month
- Full-time
- Entry level
14d
Area Technical Coordinator
New Hanover County Schools —Wilmington, NC
- Full-time
- Mid-level
- Driver's License
- Experience equivalent to degree accepted
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Wilmington, NC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
HELP DESK SUPPORT TECHNICIAN
Liberty Health —Wilmington, NC
- Full-time
- Analysis skills
- Driver's License
- Experience equivalent to degree accepted
Quick Apply
COSS Support Specialist
North Carolina State University —Wilmington, NC
- $32,562 a year
- Full-time
- Mid-level
20h
Computer (IT) Field Technician, Wilmington, NC
COMPUtek Dental Systems —Wilmington, NC
- $23 - $24 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Paid holidays
Quick Apply
4d
Level 2 Support Technician MSP
CW IT SUPPORT INC —Wilmington, NC
- $45,000 - $60,000 a year
- 8 hour shift
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Profit sharing
- Paid training
Quick Apply
26-27 School IT Support Specialist (part-time)
Girls Leadership Academy of Wilmington —Wilmington, NC
- Part-time
- School experience
- Google Workspace
- Computer science
Quick Apply
Level 3 IT Project Technician
CW IT SUPPORT INC —Wilmington, NC
- $65,000 - $95,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Mid-level
- Office
- Paid training
- Disability insurance
Quick Apply
45Drives Technical Service Team Lead
Protocase Inc./45Drives Ltd. —Wilmington, NC
- $60,410 - $80,100 a year
- Full-time
- Computer science
- Computer Science
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
45Drives Solutions Specialist (USA)
Protocase Inc./45Drives Ltd. —Wilmington, NC
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Wilmington, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply

I want to receive the latest job alert for desktop support in leland, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support jobs near leland, nc

IT Support Specialist jobs in Wilmington, NC

Field Service Engineer jobs in Wilmington, NC

Support Specialist jobs in Wilmington, NC

Computer Technician jobs in Wilmington, NC

IT Support jobs in Wilmington, NC

Staff Development Specialist jobs in North Carolina

Solution Specialist jobs in San Francisco Bay Area, CA

Solution Specialist jobs in Lewisburg, WV

Housing Specialist jobs in San Francisco, CA

Solution Specialist jobs in Dallas, GA

It Support Specialist jobs in Lithonia, GA

It Support Specialist jobs in Kansas City, MO

It Support jobs in Forney, TX

It Support Specialist jobs in Fort Myers, FL

Visual Information Specialist jobs in Washington, DC

It Support Specialist jobs in Santa Ana, CA

Entry Level It jobs in Hampton Roads, VA

Field Service Engineer jobs in Birmingham, AL

Field Service Engineer jobs in Tampa, FL

Work From Home Customer Service jobs in West Palm Beach, FL

Field Service Engineer

TeamLogic IT -
Wilmington, NC

Quick Apply

Job Details

Full-time
$55,000 - $75,000 a year
8 days ago

Qualifications

Equipment service recordkeeping
Linux support
Technical documentation
Hardware maintenance
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Networking equipment (troubleshooting support)
Windows support
Hardware diagnostics
Field engineering

Full Job Description

Come and join a 20-year-old, fastest-growing IT Managed Services company. We have open positions at various levels throughout our organization.

About TeamLogic IT Assist
We’re a 100-person, $22M managed services provider operating across PA, NJ, NC, and FL. Our culture is built on Empathy, Transparency, and Data-Driven Decision-Making, and our mission is simple: Make fans of clients, co workers, and vendors. For three years in a row, we’ve been named Best Place to Work in PA, and we proudly maintain a 98% CSAT and 89 NPS.

Our Motto is simple yet powerful:
MAKE FANS OUT OF OUR CLIENTS
MAKE FANS OUT OF OUR VENDORS
FANS OUT OF EACH OTHER

We pride ourselves on creating a family-oriented culture and a clear career path for every employee. We invest all our energy into ensuring that you achieve your career goals. We’re especially proud of our Glassdoor review rating of 5.0, derived from authentic employee testimonials.
Check it out yourself. https://www.glassdoor.com/Reviews/TeamLogic-IT-Newtown-Reviews EI_IE222125.0%2C12_IL.13%2C20_IC1152654.htm
Company Website: Managed IT Services https://www.manageditservices.com/

Overview

The Field Services Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities

Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.
o Collaborate with Network Operationas and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.
o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.
o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.
o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.
o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.
o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements

Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.
o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.
o Experience working with Windows, Mac, and Linux operating systems.
o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.
o Ability to work independently and manage a flexible schedule, including travel.
o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications

Prior experience with PSA systems, such as Autotask, for documentation and service tracking.
Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements

Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment
This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

TeamLogic IT is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws. We encourage all qualified candidates to apply and join our inclusive and welcoming team.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Application Question(s):

What will be your expected salary, or provide us a range annually?

Experience:

Onsite Support: 3 years (Required)
Network engineering: 3 years (Required)
MSP or Managed Service Provider: 4 years (Required)

Location:

Wilmington, NC 28405 (Preferred)

Willingness to travel:

75% (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in leland, nc

Field Service Engineer

Tier 1 IT Support Technician — Wilmington, NC (Onsite)

School Technology Technician

Tier 1 Support Technician

School Technology Technician

CTE Technology Technician

Area Technical Coordinator

Technology Support Analyst

HELP DESK SUPPORT TECHNICIAN

COSS Support Specialist

Computer (IT) Field Technician, Wilmington, NC

Level 2 Support Technician MSP

26-27 School IT Support Specialist (part-time)

Level 3 IT Project Technician

45Drives Technical Service Team Lead

45Drives Solutions Specialist (USA)

Seasonal, Operations Technical Specialist (Part Time)

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support in leland, nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected