Top 36 Financial services remote customer support Jobs in Lenexa, Ks

Bilingual Customer Care Advocate (Hybrid)
Traders Insurance Company —Kansas City, MO
- Full-time
- Hybrid work
- Background check
- Spanish
- Microsoft Outlook
- Flexible schedule
Quick Apply
13d
Customer Care Advocate (Hybrid)
Traders Insurance Company —Kansas City, MO
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
Customer Care Advisor
Busey Bank —Leawood, KS
- $19 - $22 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Profit sharing
- Wellness program
Quick Apply
Member Support Representative
Sun Life —Kansas City, MO
- $40,600 - $54,800 a year
- Full-time
- Research
- Bachelor's degree
- Fair chance
- AD&D insurance
- Disability insurance
Customer Support Specialist
BASYS Processing —Lenexa, KS
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 1 year
Quick Apply
Customer Care Associate
NTT Ltd —Kansas City, KS
- $20 an hour
- Overtime
- Background check
- Pass drug screening
- Research
- Health savings account
- AD&D insurance
Electronic Services Specialist – Bankcard
Commerce Bank —Kansas City, MO
- $19.00 - $24.50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Commercial Insurance Analyst
Accenture —Overland Park, KS
- $21.39 - $48.13 an hour
- Full-time
- Remote
- Research
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
DIGITAL & PAYMENT SOLUTIONS REPRESENTATIVE I
Hawthorn Bank —Overland Park, KS
- Full-time
- Ability to walk for extended periods
- Word processing
- Basic math
Quick Apply
Premium Finance Receptionist
Peoples Bank —Lee's Summit, MO
- Full-time
- Microsoft Word
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Member Service Center Representative - MSCR 1
Missouri Central Credit Union —Lees Summit, MO
- $19 - $21 an hour
- Full-time
- Spanish
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
12d
Customer Experience Representative
SILAC Insurance Company —Overland Park, KS
- From $21.75 an hour
- Full-time
- Hybrid work
- Office
- Administrative experience
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
4d
Treasury Management Support Specialist I
Academy Bank —Kansas City, MO
- $26.44 - $28.85 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
3d
Relationship Advisor MRC (Hybrid)
MAZUMA CREDIT UNION —Overland Park, KS
- $18 - $20 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Customer Support Specialist - CCS
Commerce Bank —Kansas City, MO
- $19.00 - $24.50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
Treasury Management Support Specialist I
Academy Bank, N.A. —Kansas City, MO
- $26.44 - $28.85 an hour
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
3d
Care Center Manager
Landmark National Bank —Overland Park, KS
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Computer literacy
- 3 years
13d
Service Specialist
Americo Financial Life and Annuity —Kansas City, MO
- Full-time
- Organizational skills
- Communication skills
- Entry level
- Life insurance
Quick Apply
Client Experience Specialist I
Security Benefit —Overland Park, KS
- Full-time
- Mid-level
- Microsoft Office
- 3 years
- Profit sharing
- Paid parental leave
Quick Apply
4d
Financial Services Contact Center Team Lead
SS&C Technologies —Kansas City, MO
- Online Application
- Hybrid work
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance

I want to receive the latest job alert for financial services remote customer support in lenexa, ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

financial services remote customer support jobs near lenexa, ks

Treasury Manager jobs in Kansas City, MO

Service Technician jobs in Kansas City, MO

Customer Service Representative jobs in El Paso, TX

Electronics Technician jobs in Kansas City, MO

Customer Advocate jobs in Kansas City, MO

Customer Experience Specialist jobs in Overland Park, KS

Receptionist jobs in Lee's Summit, MO

Customer Specialist jobs in Fort Lauderdale, FL

Application Specialist jobs in Remote

Customer Specialist jobs in Smithton, PA

Clinical Documentation Specialist jobs in Cleveland, OH

Clinical Documentation Specialist jobs in Richmond, VA

Customer Specialist jobs in Aurora, IL

Customer Specialist jobs in Woodridge, IL

Treasury Manager jobs in Buffalo, NY

Supply Chain Manager jobs in Atlanta, GA

Treasury Manager jobs in Minneapolis, MN

Treasury Manager jobs in Pasadena, TX

Project Manager jobs in Yuma, AZ

Operations Manager Remote jobs in Los Angeles, CA

Bilingual Customer Care Advocate (Hybrid)

Traders Insurance Company -
Kansas City, MO

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Flexible schedule

Qualifications

High school diploma or GED
Math
Risk assessment

Full Job Description

Reliable, Local Company, Provide Full-Time Hybrid/Remote Job Opportunities. We are looking for candidates local to the KC Metro.

As a Bilingual Customer Care Advocate, you are responsible for delivering “best in class” customer service to our independent agency partners, policy holders, and other parties by answering a high volume of telephone inquiries, providing solutions, and assist with policy changes. You will need excellent analytical, problem-solving, and communication skills to gather details, investigate, and communicate potential outcomes based on standard operating procedures and underwriting guidelines.

This position utilizes computerized system(s) for risk evaluation, information gathering, and evaluates data, as necessary. Successful Customer Care Advocate has a passion for customer service excellence, thrives in a fast-paced and ever-changing environment, exhibits solid people skills with other team members, and takes ownership of their own learning and development.

Key Accountabilities & Competencies

Provide first line customer service contact for policy servicing activity utilizing call center Best Practices.
Initiate renewal and new business processes as well as certain endorsements to determine insurability and compliance with internal guidelines and standards.
Handle billing transactions by accepting payments by phone and communicate account status as well as cancelation, reinstatement, and endorsement activities to agents and policy holders.
Complete screening, transactions, and prepare policy files for underwriting approval by securing information from policyholders, agents, or other parties and performing preliminary review and evaluation of the risk.
Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning, use, and act according to standard procedures.
Ensure compliance of underwriting referral criteria outside of underwriting authority; affect policy underwriting by analyzing and inputting data via computerized systems.
Make decisions to create an opportunity to improve a customer’s experience by providing options to meet their needs, which can include a new quote when necessary.
Work within designated authority and refer inquiries from policyholders, agents, and others to the supervisory staff as needed.
Accurately conduct operations in compliance with quality, productivity, and regulatory standards; protect confidentiality of sensitive information and underwriting integrity.
Foster professional relationships with internal and external customers and utilize excellent interpersonal and communication skills to promote a cohesive, pleasant work environment.
Implement and uphold all policies of Traders Insurance along with the willingness to work hard in a fast-paced and ever-changing environment.
Open to feedback to support your performance and development.
- High school diploma or equivalent is required and a minimum of 2 years of relevant work experience.
- Prior experience in insurance is preferred; personal lines automobile a plus but not required.
- Demonstrated customer service experience in a demanding environment.
- Fundamental proficiency of Microsoft Word, Excel, and Outlook.
- Analytical with mindfulness to detail and ability to make decisions.
- Math aptitude is necessary to manually calculate payment details and communicate with customers.
- Ability to efficiently organize work and manage time to meet key deadlines.
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities.

Bilingual (English/Spanish) Candidates:

Excellent verbal and written communication skills in English and Spanish; experience using both languages in a professional capacity is preferred.

Benefits:

Flexible schedule

Quick Apply

Refine Your Search

financial services remote customer support jobs in lenexa, ks

Bilingual Customer Care Advocate (Hybrid)

Customer Care Advocate (Hybrid)

Customer Care Advisor

Member Support Representative

Customer Support Specialist

Customer Care Associate

Electronic Services Specialist – Bankcard

Commercial Insurance Analyst

DIGITAL & PAYMENT SOLUTIONS REPRESENTATIVE I

Premium Finance Receptionist

Member Service Center Representative - MSCR 1

Customer Experience Representative

Treasury Management Support Specialist I

Relationship Advisor MRC (Hybrid)

Customer Support Specialist - CCS

Treasury Management Support Specialist I

Care Center Manager

Service Specialist

Client Experience Specialist I

Financial Services Contact Center Team Lead

I want to receive the latest job alert for financial services remote customer support in lenexa, ks

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected