Top 32 Inbound call center representative Jobs in Lenexa, Ks

Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Customer Service Associate I
GALLS —Lenexa, KS
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Logistics Call Center Representative I
Quest Diagnostics —Lenexa, KS
- From $17.20 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Accounts Representative
Saint Luke's Health System —Kansas City, MO
- Full-time
- Remote
- Research
- Computer skills
- Entry level
- Health insurance
- Tuition reimbursement
2d
Pharmacy Technician (Call Center)
McKesson —Overland Park, KS
- $18.23 - $30.38 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
13d
Customer Service Representative I - KS
Upper Lake Processing Services LLC —Lenexa, KS
- Background check
- Pass drug screening
- High school diploma or GED
- 401(k) 4% Match
- 401(k) matching
Quick Apply
Business Development Center Representative - Audi Shawnee Mission (Part-Time)
Audi Shawnee Mission —Merriam, KS
- $19 an hour
- Part-time
- Background check
- 18 years or older
- Pass drug screening
- Paid parental leave
- Health savings account
Quick Apply
Contact Center Navigator (Internal Only)
Unity Village —Lees Summit, MO
- $20 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Ability to climb stairs
- Work from home
Quick Apply
Customer Service Representative
Fountain Comfort Group —Mission, KS
- From $17 an hour
- Full-time
- Background check
- Residential
- Administrative experience
Quick Apply
5d
Contact Center Representative
Orthopedic Health of Kansas City —Kansas City, MO
- Computer literacy
- High school diploma or GED
- Communication skills
Quick Apply
4d
CUSTOMER SERVICE REPRESENTATIVE
Custom Truck One Source —Kansas City, MO
- Bilingual
- Writing skills
- High school diploma or GED
Quick Apply
12d
eMRO Client Services Representative (Onsite)
Abbott Laboratories —Kansas City, MO
- $18.45 - $36.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Tuition reimbursement
9d
Collections Specialist
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- High school diploma or GED
- Travel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Bilingual Call Center PSR
Vibrant Health KC —Kansas City, KS
- $17 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Current TB test
Quick Apply
3d
Inbound Call Center Representative
CLASSIC PARTS OF AMERICA —Riverside, MO
- From $16 an hour
- Overtime
- Typing
- In-person
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
3d
Service BDC Agent
Oakes Kia —North Kansas City, MO
- $3,500 - $5,800 a month
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid holidays
- Tuition reimbursement
Quick Apply
11d
Business Development Coordinator
Kansas City Hyundai —Merriam, KS
- $2,500 - $5,000 a month
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
BDC Representative
Landmark Dodge Chrysler Jeep Ram Missouri —Independence, MO
- $2,500 - $4,500 a month
- Full-time
- Dealership
- Computer skills
- Communication skills
- Opportunities for advancement
Quick Apply
Bilingual Customer Care Representative
Unity Village —Lees Summit, MO
- $19.45 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Direct Sales Representative - Hybrid (Kansas City, KS)
Farmers Insurance Group —Kansas City, KS
- $40,000 - $110,000 a year
- 8 hour shift
- Hybrid work
- Background check
- High school diploma or GED
- 1 year
- Paid parental leave
- Disability insurance

I want to receive the latest job alert for inbound call center representative in lenexa, ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inbound call center representative jobs near lenexa, ks

Customer Service Representative jobs in Kansas City, MO

Bilingual Call Center Representative jobs in Kansas City, KS

Call Center Representative jobs in Kansas City, MO

Customer Service Representative jobs in Lenexa, KS

Call Center Representative jobs in Overland Park, KS

Call Center Representative jobs in Lenexa, KS

Patient Accounts Representative jobs in Kansas City, MO

Contact Center Engineer jobs in Oviedo, FL

Electrical Engineer jobs in Albuquerque, NM

Call Center jobs in Corpus Christi, TX

Contact Center Engineer jobs in Naperville, IL

Contact Center Engineer jobs in Fort Mill, SC

Phoenix Contact jobs in Harrisburg, PA

Contact Center Engineer jobs in San Francisco, CA

Remote Call Center jobs in Texas

Customer Service Representative jobs in Montgomery, AL

Ambulatory Service Representative jobs in Houston, TX

Customer Service Remote Evening jobs in Atlanta, GA

Customer Service Representative jobs in Pompano Beach, FL

Customer Service Representative jobs in Rancho Cucamonga, CA

Customer Care Representative

Unity Village -
Lees Summit, MO

Quick Apply

Job Details

Full-time
$20.50 an hour

Qualifications

Computer operation
Microsoft Outlook
Account maintenance
Phone communication
High school diploma or GED
Desktop applications
Typing
Translation
Mobile devices

Full Job Description

Shift: Tuesday - Friday 7am - 4:30pm

Position Summary: Provide exceptional customer service by assisting inbound callers with expert product guidance and creating a positive experience that builds strong relationships with current and prospective customers. In addition to phone support, respond to customer inquiries through written communication channels, including email and chat, ensuring timely, accurate, and professional interactions across all platforms.

Essential Job Functions:

Maintain status to accept telephone and electronic constituent orders and requests. Listen to and analyze customer communication to offer appropriate sales recommendations of products that support organizational objectives.
Reading, understanding and determining appropriate actions to be taken in Advantage system.
Accurately enter and update the required data in scanning software, Mavro.
Handle interactions across various communication platforms, including phone, email, and chat.
Input customer requests into database. Research and review billing, product, or shipping questions. Follow-up with constituent, as necessary.
Read and analyze incoming e-mails and correspondence of both spiritual and business nature and respond according to written procedures.
Extract mail and perform scanning processes, as necessary.
Accept and direct inbound calls to the appropriate department or service.
Able to be empathetic and nonjudgmental when addressing sensitive and complex issues related to crisis situations.
On occasion, be able to handle sensitive subject matters with professionalism, empathy, and discretion. This may include caller circumstances involving topics such as domestic violence; trauma, abuse; suicide; death; personal health, sexual health; and other sensitive issues that may arise during communications with those individuals in crisis who reach out for prayer. Associate will be provided training on how to handle said situations should they arise.
Regular Attendance. Defined in the department as less than 9 points.
Adhere to all company policies and procedures including all safety guidelines.
Utilize electronic time management system to input time and attendance.

Non-Essential Job Functions:

Maintain confidentiality of all work.
Make outbound calls as required.

Education: Minimum high school diploma or GED equivalent.

Experience:

Minimum one-year customer service experience, preferably in a call-center environment.
Demonstrated effective interpersonal and verbal communication skills including phone skills.
Excellent organizational skills and ability to multi-task efficiently.
Excellent communication and interpersonal skills, with the ability to effectively interact with those in crisis, as well as with individuals at all levels of the organization.

Computer Skills:

Minimum intermediate end-user of MS Office Suite: Word, Excel, Outlook and Teams. .
Proficient with internet research and mobile device applications.
Minimum intermediate end-user of database systems to maintain client account information.
Excellent keyboarding skills.

Certificates & Licenses:

Other Requirements:

Fluent bilingual (Spanish and English) skills preferred, when indicated. Fluency includes reading, writing, and speaking both languages.
Complete human resources skills testing: MS Word and MS Excel
If bilingual skill is indicated, human resources skills testing: Spanish-English Translation
An active data plan with a reputable mobile service provider, ensuring reliable and secure access to the company's data center for login authentication.

Competency Statements:

Quality: Able to provide high quality services and products while consistently seeking ways to improve outcomes and enhance service.
Accountability: Able to demonstrate commitment to the position and accepts responsibility for personal actions.
Values: Able to promote a safe and inclusive environment of integrity and honesty.

Work Environment & Physical Requirements

Activity

Frequency

Inside Work

Outside Work

N/A

Use of Hands/Fingers

Lifting/Carrying: up to 25 lbs

Climb- Stairs/Ladders

N/A

Reach (select): Overhead /Forward

Sitting/Workstation

Traveling

N/A

Exposure to Hazards

N/A

Excessive Noise

N/A

Exposure to Temperatures

N/A

Operate Computer

Talk/Communicate

Operate Company Vehicles

N/A

Taste/Smell:

N/A

Standing/Walking

Stoop/Kneel/Crouch/Crawl

N/A

Read/See/Hear

Operating Equipment: telephone system, headset, calculator, copier, call center scheduling software, other equipment

Other Equipment

N/A

Personal Protection Equipment

N/A

N/A Not Applicable Activity - Not applicable to this occupation

O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day)

F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day)

C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)

Additional Information

Work Environment: Office Environment

Acknowledgment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

inbound call center representative jobs in lenexa, ks

Customer Care Representative

Customer Service Associate I

Logistics Call Center Representative I

Patient Accounts Representative

Pharmacy Technician (Call Center)

Customer Service Representative I - KS

Business Development Center Representative - Audi Shawnee Mission (Part-Time)

Contact Center Navigator (Internal Only)

Customer Service Representative

Contact Center Representative

CUSTOMER SERVICE REPRESENTATIVE

eMRO Client Services Representative (Onsite)

Collections Specialist

Bilingual Call Center PSR

Inbound Call Center Representative

Service BDC Agent

Business Development Coordinator

BDC Representative

Bilingual Customer Care Representative

Direct Sales Representative - Hybrid (Kansas City, KS)

I want to receive the latest job alert for inbound call center representative in lenexa, ks

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected