Top 10 It support manager Jobs in Lenexa, Ks

Technical Support Manager (Hybrid)
RR Donnelley —Kansas City, MO
- $85,000 - $136,000 a year
- Full-time
- Hybrid work
- Writing skills
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Service Desk Supervisor
Henderson Engineers —Lenexa, KS
- Full-time
- 5 years
- Windows
- High school diploma or GED
- Profit sharing
- Paid training
Quick Apply
5d
Team Lead - Service Management
GEHA —Lee's Summit, MO
- $126,147 - $159,583 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
- AD&D insurance
- Disability insurance
Manager, Maintenance and IT Support Fulfillment Center
Walgreens —Liberty, MO
- $92,500 - $148,000 a year
- High school diploma or GED
- Bachelor's degree
- Mentoring
Replay Manager
DVSport —Kansas City, MO
- $45,000 - $55,000 a year
- Weekends as needed
- Remote
- Mid-level
- Travel
- Organizational skills
- Paid holidays
- Health insurance
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Lead IT Field Engineer & Systems Specialist
E Logic —Kansas City, MO
- From $55 an hour
- Contract
- Background check
- Mid-level
- Travel
- Travel reimbursement
Quick Apply
ServiceNow Functional Lead
Deloitte —Kansas City, MO
- $95,600 - $188,400 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree
9d
SRE Ops Manager
Vibotek LLC —Kansas City, MO
- Full-time
- Azure
- Java
- AWS
Quick Apply

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it support manager jobs near lenexa, ks

Technical Support Manager (Hybrid)

RR Donnelley -
Kansas City, MO

Quick Apply

Job Details

Full-time
$85,000 - $136,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing technical support teams
Customer relationship building
Team supervision
Writing skills
Technical customer support solution
Technical Proficiency

Full Job Description

Company Description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

Schedule: M-F 8:00 AM - 5:00 PM CT, and on-call 24/7

This is a hybrid schedule with 3 days onsite.

Responsible for the day-to-day supervision of the City Office Technical Support team. In this role you will be responsible for the activities of nine technicians in eight offices across the United States. These technicians serve as the single point of contact for our end user base at each of these locations. While maintaining excellence in service delivery and customer relations, you will be integrating with a larger technical team in Kansas City to understand and deploy new technology and provide assistance with any associated projects. Strong writing and communication skills are a must, with a background in metric based auditing of services. This person must have a clear ability to facilitate strong relationships within the technical and end user community to include the seven Office Administrators located on-site at each of these locations. Technical savvy and demonstrated leadership are a must to be successful. This position is located in a Kansas City law firm and will need to provide timely, accurate, and professional service at all times.

Qualifications

- 4 year Bachelors Degree preferred
- 4 Years of Management or relevant experience Required
- Five years of technical support Required
- Strong Team Management skills
- Exceptional Interpersonal Skills
- Ability to quickly make clear and concise decisions.
- Ability to lead a large decentralized team, ensuring accountability and timeliness of deliverables.
- Strong Project Management Skills
- Strong Time Management Skills
- Ability to travel 30% of the time.
- Strong written and verbal communication skills
- Strong sense of professionalism.
- Prior Law firm experience preferred

Additional Information

The salary range for this role at the noted RRD location is $85,000 - $136,000 / year. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Quick Apply

Refine Your Search

it support manager jobs in lenexa, ks

Technical Support Manager (Hybrid)

Service Desk Supervisor

Team Lead - Service Management

Manager, Maintenance and IT Support Fulfillment Center

Replay Manager

Lead IT Field Engineer & Systems Specialist

ServiceNow Functional Lead

SRE Ops Manager

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