Top 32 Hotel front desk supervisor Jobs in Lenexa Ks

Front Desk Supervisor
Residence Inn by Marriott Kansas City Olathe —Olathe, KS
- Weekends as needed
- Mid-level
- Hotel
- 1 year
Front Desk Manager
Marriott Kansas City Overland Park —Overland Park, KS
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
5d
Front Desk Manager - Fairfield Inn Kansas City KS at the Legends
Fairfield Inn Kansas City at the Legends, Kansas City KS —Kansas City, KS
- $18 - $20 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
MCR Hotels —Leawood, KS
- $18 - $19 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Manager
Residence Inn by Marriott Kansas City Olathe —Olathe, KS
- Weekends as needed
- Merchandising
- Research
- Mid-level
Front Desk Agent
Marriott International, Inc —Overland Park, KS
- $18 an hour
- Weekends as needed
8d
Weekend Night Auditor - Fairfield Kansas City, KS at the Legends
Fairfield Inn Kansas City Kansas at the Legends —Kansas City, KS
- $17 an hour
- Part-time
- Writing skills
- Basic math
- Hotel
- Paid holidays
- Health insurance
Quick Apply
14d
Assistant General Manager
Hotel Management and Consulting —Lenexa, KS
- $45,000 - $50,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Hotel Savoy —Kansas City, MO
- Full-time
- Merchandising
- Mid-level
- Hotel
- Paid jury duty
- Health savings account
Quick Apply
5d
Assistant General Manager - Fairfield Inn Kansas City, KS
Fairfield Inn Kansas City at the Legends, Kansas City KS —Kansas City, KS
- $45,000 - $50,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Guest Service Agent
Residence Inn by Marriott Kansas City Olathe —Olathe, KS
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent - Origin Hotel - Starting at $18.25
Tandem Hospitality Group LLC —Kansas City, MO
- From $18.25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Services Manager
Best Western Plus Sports Complex —Kansas City, MO
- $50,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
5d
Night Audit - Part Time (Front Desk Night Shift)
Springhill Suites Kansas City Plaza —Kansas City, MO
- Part-time
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent, Hotel-Full Time, Days/Afternoon
Caesars Entertainment —Kansas City, MO
- From $17 an hour
- Overtime
- Background check
- 18 years or older
- Computer literacy
- Paid time off
8d
Assistant Front Office Manager
Marriott International, Inc —Kansas City, MO
- $50,000 - $60,000 a year
- Full-time
- CPR Certification
- Merchandising
- Mid-level
- Paid time off
- Employee discount
Front Desk Attendant Full-time/Part-time
Courtyard by Marriott at Briarcliff —Kansas City, MO
- Overtime
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Part Time Night Auditor
InterContinental Kansas City —Kansas City, MO
- $18 - $19 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Health savings account
- Health insurance
Quick Apply
Guest Service Agent
AC Hotel Kansas City Plaza —Kansas City, MO
- $17.00 - $17.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Office Manager
Hotel Lotus Stadium —Kansas City, MO
- $17 - $19 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
Quick Apply

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hotel front desk supervisor jobs near lenexa ks

Front Desk Supervisor

Residence Inn by Marriott Kansas City Olathe -
Olathe, KS

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Job Details

Full-time

Qualifications

Safety data sheets (SDS)
Staff supervision
Hotel and accommodations payment processing
Hotel policy compliance
Serving clients
Managing teams in a customer support role
Coaching
Staff scheduling
Greeting customers
Hotel quality control
Customer satisfaction tracking
Mid-level
Frontline customer support management
Hotel room assignment management
Recruitment and selection
Cash register operations
Financial record maintenance
Environmental protocols
Relationship management
Interviewing
Safety equipment
Hotel staff training
Office management
1 year
Hotel and accommodations guest complaints handling
Customer satisfaction improvement
Associate's degree
Bookkeeping
Hotel safety procedures
Staffing management

Full Job Description

Overview:

Opportunity: Front Desk Supervisor

Supervise front desk operations in accordance with established guest service, quality and sustainability standards.

Your Growth Path

Assistant Front Office Manager – Front Office Manager – Assistant General Manager

Your Focus

Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Make and confirm reservations.
Promote company and brand-specific marketing programs.
Greet guests immediately upon arrival; register and assign guests to hotel rooms.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Compute bills, collect payments, handle cash, and make change for guests.
Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.

Your Background and Skills

Associate’s or Bachelor’s degree preferred.
1 to 3 years of related experience.

Work Environment and Context

Work schedule varies and may include working on all shifts, holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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Refine Your Search

hotel front desk supervisor jobs in lenexa ks

Front Desk Supervisor

Front Desk Manager

Front Desk Manager - Fairfield Inn Kansas City KS at the Legends

Front Desk Agent

Front Desk Manager

Front Desk Agent

Weekend Night Auditor - Fairfield Kansas City, KS at the Legends

Assistant General Manager

Front Desk Supervisor

Assistant General Manager - Fairfield Inn Kansas City, KS

Guest Service Agent

Front Desk Agent - Origin Hotel - Starting at $18.25

Guest Services Manager

Night Audit - Part Time (Front Desk Night Shift)

Front Desk Agent, Hotel-Full Time, Days/Afternoon

Assistant Front Office Manager

Front Desk Attendant Full-time/Part-time

Part Time Night Auditor

Guest Service Agent

Front Office Manager

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