Summary of Position
Responsible for servicing guests and preparing coffee and alcoholic beverage orders and courteously and efficiently serving food to guests in the bistro. Responsible for maintenance of bar area, serving food, and preparing coffee drinks.
Job Responsibilities
- Prepare coffee, alcoholic, and non-alcoholic beverages for bar and bistro, in accordance with service standards
- May also assist with banquets and special events.
- Anticipate Guests’ needs, respond promptly and acknowledge all Guests, making recommendations from guests’ preferences
- Take Guests’ food and beverage orders, utilizing suggestive selling techniques
- Complete opening duties as assigned, including check quality and quantity of all bar stock and supplies using checklist
- Requisition all necessary supplies and transport from storeroom to bar
- Set bar according to service standards
- Set up all condiments (garnishes, juices, etc.) and beverages according to standards
- Prepare all fresh fruit garnishes according to service standards
- Ensure a sufficient supply of all flatware, glassware, and chinaware for service
- Ensure cleanliness and condition of assigned station and service areas
- Set upside stations with supplies and equipment
- Record orders of guests into the point-of-sale system and receive payment following service procedures
- Adhere to payment, cash handling and credit policies
- Open wine/champagne bottles and serve in accordance with service standards
- Retrieve food orders from kitchen
- Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
- Guide the activities of the bar back to ensure optimum service to Guests
- Remove soiled wares from the bar. Clean and wipe down the bar immediately after the Guest departs
- Collect and report tips at the end of the assigned shift
- Complete closing duties and reports as assigned and leave duty after reporting to the supervisor or Manager on Duty
- Must be RBS Certified and Food Safety certified as required
- Follow 4 Keys service standards, standard operation procedures, and safety standards
- Follow all appropriate policies and procedures while constantly striving to improve all standards of operations
- Follow safety and security procedures
- Work cohesively with co-workers and all departments as part of a team
- Adhere to attendance and reliability standards
- Follow all additional duties as assigned by management
Job Requirements
- Knowledgeable of beverages, recipes and correct glassware and garnishes
- Knowledgeable and ensure compliance of all state liquor regulations
- Understand the mission, vision, and goals of the hotel
- Must be able to prioritize and work efficiently with limited supervision
- Must be detail oriented and able to multi-task efficiently
- Must be able to speak and understand and communicate the primary language(s) used in the workplace
- Must possess excellent communication, follow up, and organizational
- Must have the ability to push, pull bend, squat and lift on a regular basis
- Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment
- Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 40 pounds frequently to assist guests
- Ability to stand for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
- Ability to bend and twist, push and pull, stoop, and kneel
- Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [email protected].
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
I acknowledge that I have received, read, and understood the job description. I understand the responsibilities, duties, and expectations outlined in this description and agree to perform them to the best of my ability. I understand that the job description is intended as a general guideline and may be changed as necessary to meet the company's needs.
Job Types: Full-time, Part-time
Pay: $16.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
