Top 483 Customer service representative Jobs in Lenox Mi

Customer Service Representative - Waterworks Supply
Etna Supply —Chesterfield, MI
- Basic math
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Call Center Representative
VETERINARY UNITED —New Baltimore, MI
- $17 - $18 an hour
- Computer literacy
- High school diploma or GED
- Typing
Quick Apply
Service Dispatcher / Customer Coordinator
Universal Home Services —Clinton Township, MI
- $50,000 - $65,000 a year
- Full-time
- Computer literacy
- Office
- Team management
- Paid training
- Paid holidays
Quick Apply
CSR/Dispatcher for Plumbing Company
Mr. Rooter of Macomb —Macomb, MI
- $20 - $25 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
- Paid time off
- Food provided
Quick Apply
Contact Center Advisor
Community Choice Credit Union —Warren, MI
- Full-time
- Remote
- High school diploma or GED
- Financial services
- 1 year
8d
Call Center Representative
FreeStar Financial Credit Union —Clinton Township, MI
- From $18 an hour
- Full-time
- Hybrid work
- 3 years
- High school diploma or GED
- Entry level
- Tuition reimbursement
- Paid time off
Quick Apply
Customer Service Associate I
Dollar Tree —Richmond, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Relations Representative - State Farm Agent Team Member
Aaron Seitz - State Farm Agent —Macomb, MI
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Associate, Customer Care
Cargill —Saint Clair, MI
- Office
- Databases
- Bachelor's degree
- Health insurance
10d
Call Center Representative II
Chief Financial Credit Union —Rochester Hills, MI
- $20 - $25 an hour
- Overtime
- Hybrid work
- Mid-level
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
8d
Customer Service Specialist I
ISUZU GLOBAL SERVICE SYSTEMS LLC —Lake Orion, MI
- $25.14 - $30.79 an hour
- Mid-level
- Office
- 3 years
- Wellness program
- AD&D insurance
Quick Apply
2d
Customer Relations Representative - State Farm Agent Team Member
Steve Smith - State Farm Agent —Sterling Heights, MI
- $52,000 - $66,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Specialist I
Isuzu —Lake Orion, MI
- $25.14 - $30.79 an hour
- Day shift
- Mid-level
- Office
- 3 years
- Wellness program
- AD&D insurance
2d
Call Center Patient Representative Hybrid
Solaris Health Holdings LLC —Sterling Heights, MI
- Full-time
- HIPAA
- High school diploma or GED
- No travel
Quick Apply
Call Center Lead
Dermatologists of Central States —Clinton Township, MI
- 1 year
- Medical terminology
- Entry level
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service Manager
JB Cutting, Inc. —Mount Clemens, MI
- $105,000 - $120,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
Quick Apply
Medical Call Center Representative - Full-time
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- 8 hour shift
- HIPAA
- Organizational skills
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
4d
Customer Success Partner / Customer Service Representative (Data Entry)
JB Cutting, Inc. —Mount Clemens, MI
- $19 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Call Center Representative
Clementine Answers —Roseville, MI
- $15 - $18 an hour
- Full-time
- Computer literacy
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply
9d
Customer Service Representative
Mueller Brass Company —Port Huron, MI
- $45,000 - $48,000 a year
- Full-time
- Background check
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d

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Customer Service Representative - Waterworks Supply

Etna Supply -
Chesterfield, MI

Quick Apply

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Negotiation

Full Job Description

Are you driven to provide exceptional service to customers? Do you have working knowledge of the Underground Waterworks industry? Be the voice of our brand and support customers from start to finish. Your industry knowledge, strong communication skills, and problem-solving mindset will make you an essential part of our team and help us deliver the outstanding service our customers rely on.

Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect.

What We Offer:

Competitive compensation package including quarterly bonuses!
401(k) w/ company match
Medical, Dental, and Vision Insurance
Company provided and Voluntary Life Insurance
Short Term and Long-Term Disability
and more!

Waterworks Supply Customer Service Representative Typical Responsibilities: Provides friendly and helpful customer service and create quotes for established customer working the job order form beginning to end

Meet or exceed the expectations of our customers by providing a positive customer experience.
Be a positive and professional representative of Etna in all customer and stakeholder interactions, acting with honesty and integrity.
Communicate with customers, outside sales representatives, and vendors by phone and email.
Support outside sales representatives by entering orders and accessing customer and product information.
Prepare accurate project quotes by interpreting estimator, sales rep, and customer prepared material takeoffs.
Gather manufacturer quotes and certifications for materials on project quotes, ensuring proper compliance to project requirements.
Turn in proper documents for submittal requests in a timely manner
Receive and process orders for product, following company SOP’s.
Type orders and quotes within the ERP system; preparing, posting, and closing work orders and projects as required.
Create job files and organize paperwork as needed.
Order products and equipment as needed and assist customers by tracking orders and troubleshooting when problems arise.
Train others regarding department material applications and limitations.
Coordinate shipping of orders and materials required with various departments.
Address issues concerning billing or services rendered, referring complaints of service failures to designated departments for investigation.
Assist in maintaining inventory control and monitor flow of materials, prepare and issue reports as needed.
Back up warehouse and counter as needed.
Communicate any/all product and vendor opportunities to sales leadership for review.
Keep up to date on products and product features available.
Attend internal, vendor, and industry trainings and meetings as required.

Waterworks Supply Customer Service Representative Knowledge, Skills, and Abilities:

Working knowledge of products sold and their applications.
Ability to manage multiple tasks and priorities and easily adapt to changing situations.
Effective communication, interpersonal, customer service, negotiation, judgement, decision making, organization, conflict management, problem solving, and stress management skills.
Working knowledge of Microsoft Office products and Eclipse.
Effectively read and interpret documents, such as blueprints, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to accurately add, subtract, multiply, and divide with or without using a calculator.
Ability to accurately calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference and volume.

Waterworks Supply Customer Service Representative Education and/or Experience:

High School Diploma or equivalent; or
One year of related experience and training; or
Equivalent combination of experience and education.

Waterworks Customer Service Representative Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Frequently required to sit; talk and hear; and use fingers.
Regularly required to walk and stand, reach, grasp, and handle.
Occasionally required to lift and/or move up to 25 pounds.
Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner.
Specific vision abilities required by this job include clear vision at 20 inches or less.

We are an Equal Employment Opportunity Employer.

M-F 7am-4:30pm

Quick Apply

Refine Your Search

customer service representative jobs in lenox mi

Customer Service Representative - Waterworks Supply

Call Center Representative

Service Dispatcher / Customer Coordinator

CSR/Dispatcher for Plumbing Company

Contact Center Advisor

Call Center Representative

Customer Service Associate I

Customer Relations Representative - State Farm Agent Team Member

Associate, Customer Care

Call Center Representative II

Customer Service Specialist I

Customer Relations Representative - State Farm Agent Team Member

Customer Service Specialist I

Call Center Patient Representative Hybrid

Call Center Lead

Customer Service Manager

Medical Call Center Representative - Full-time

Customer Success Partner / Customer Service Representative (Data Entry)

Call Center Representative

Customer Service Representative

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