Job Description:
NetImpact Strategies is seeking a Communications Specialist (Mid-Level) to join our team. This role supports strategic communications initiatives for a federal client, ensuring clear, consistent, and effective messaging across stakeholders. The ideal candidate will bring experience in communications planning, stakeholder engagement, and organizational change management (OCM) to support mission-critical transformation efforts.
This position requires candidates to reside within a 50-mile radius of Scott Air Force Base (Scott AFB), IL, as you will be required on-site 3 days a week for recurring meetings.
Responsibilities
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Serve as a key representative, aligning with organizational priorities through effective communication and relationship management to ensure superior service delivery and positive customer connection
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Understand client needs and preferences, addressing concerns promptly to enhance customer experience and expand service offerings
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Develop compelling storytelling and editorial direction for communication artifacts ensuring consistency in messaging
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Use visual storytelling techniques to communicate complex changes in an accessible way, helping stakeholders adopt new processes and transition smoothly to the future state
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Craft and refine messages to align with the organization’s brand and strategic goals, ensuring communications are clear, concise, and engaging for stakeholders
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Collaborate with OCM specialists, graphic designers, and the client to create content that aligns with OCM assessments and stakeholder management insights
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Supervise the design and creation of graphics, digital media, and visual content for change effort communications across a diversity of formats (e.g., briefings, newsletters, flyers, posters, fact sheets, websites, social media, news and announcements, trifolds, and branding materials)
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Develop and implement social media strategies for clients to increase engagement and reach among stakeholders, coordinating with web designers, and content creators
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Monitor social media trends, respond to stakeholder inquiries, and ensure consistent messaging across all digital communication channels
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Leads the refinement of a seamless customer experience across all communication touchpoints, such as conference content, briefings, and social media
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Ensure all communication materials adhere to copyright regulations, brand guidelines, and organizational values
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Develop comprehensive communication strategies and engagement plans to support the client program
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Define clear communication goals and key performance indicators (KPIs) to measure the effectiveness of communication efforts
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Track and analyze communication effectiveness using metrics such as audience reach, engagement, and sentiment analysis to inform adjustments to strategies and tactics
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Work closely with program offices, graphic designers, and other communication teams to ensure consistent and coordinated messaging across all communication channels
Qualifications:
Required Qualifications
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Bachelor’s degree in Communications, Business, Public Relations, Marketing, Journalism, or a related field
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Federal Consulting Experience
- At least 3-6 years of experience in communications, public relations, or related fields, with a strong track record of leading communication initiatives
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Strong writing, editing, and verbal communication skills
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Ability to translate complex or technical information into clear, concise messaging
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Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
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Ability to work both independently and collaboratively in a fast-paced environment
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Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)
- U.S. Citizenship
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Must reside within 50 miles of Scott AFB, IL
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Eligible for Secret Clearance
Preferred Qualifications
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Advanced certification in Communications, Public Relations, or equivalent fields is a plus
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Additional certifications in leadership or strategic communication are advantageous
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Expertise in visual storytelling, graphic design, and the creation of digital media
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Advanced proficiency in communication tools, social media platforms, and content management systems
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Experience with digital communications tools (e.g., SharePoint, web content platforms, email marketing tools)
#LI-Hybrid
About Us:
Perks of working at NetImpact Strategies
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Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
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Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
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Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
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Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
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Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
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Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
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Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!
ABOUT US
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.
ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact [email protected].
