Wyomissing, PA, US, 19610
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Workplace Environment: Onsite
Company: UGI Central Gas Control, LLC
Requisition Number: 29100
A subsidiary of UGI Corporation, UGI Energy Services supplies and markets natural gas, liquid fuels, renewable natural gas, and electricity to 42,000 customer locations across the Mid-Atlantic and Northeastern US. We are a supplier, marketer, and midstream services provider - one backed by 135 years of natural gas experience, plus our own expanding energy infrastructure. Along with buying and selling energy commodities at the wholesale level, UGIES owns and operates key midstream natural gas assets.
We offer comprehensive benefits, some of which are:
Paid Vacation time starts with 3 weeks off
9 Paid Holidays
Medical plan, prescription, dental, vision, life insurance
Paid parental and volunteer time
401(k) matched savings plan
Tuition Reimbursement
Job Summary
Central Gas Control is looking for a motivated individual to join our control room as a Gas Controller I. Operating on a 24 x 7 x 365 basis, our controllers monitor and control the UGI Utilities and UGI Energy Services natural gas systems through SCADA, respond to system alarms, and help execute daily and seasonal supply plans. In this trainee role, you will work alongside qualified controllers and progress through a structured Operator Qualification (OQ) program toward full qualification as a Gas Controller II. We are looking for someone who is detail-oriented, calm under pressure, and eager to learn.
**This position is fully onsite in Wyomissing, PA. The chosen candidate must reside within 1 hour of the location, Wyomissing, PA.**
Duties and Responsibilities
Training and Development
Receive structured training across every section of the Gas Control Operator Qualification (OQ) program, focusing on the key competencies required for qualification.
Work on shift alongside qualified controllers to build operational knowledge and hands-on system experience.
Complete fatigue-management training and certification on Gas Control's policies and procedures, and progress toward full qualification as a Gas Controller II, which takes a minimum of 9 months and up to 13 months to complete.
System Operations and Control
Under the direction of a qualified controller, use SCADA and its tools to operate UGI and UGIES facilities across all systems managed by the control room.
Make control setpoint adjustments as needed to maintain system integrity and meet daily supply-balancing goals.
Navigate each pipeline supplier's electronic bulletin board to review and confirm scheduled delivery volumes (Total Daily Entitlements — TDE).
Use SCADA tools together with GasDay weather and send-out forecasts to prepare system load estimates and adjust flow or pressure setpoints at remotely controlled stations.
Alarm Management and Emergency Response
Monitor and respond to safety and non-safety alarms across all UGI and UGIES systems, in accordance with the documented alarm-response protocols for each facility.
Diagnose pressure, temperature, communication, and other alarms that may indicate leaks or the failure of control, instrumentation, or delivery systems.
Evaluate alarms and respond by communicating clearly with the appropriate resource — dispatch, M&R, Telemetry, LNG, Compressor, or pipeline company personnel
Documentation and Reporting
Use the Operator Message Log to document field and pipeline resource activity and all alarm-response actions, following Gas Control's logging procedure.
Maintain and update each system's hourly and daily logs — system activity, flow data, and gas supply plans — with attention to detail.
Knowledge, Skills and Abilities
Operational Requirements
Ability to work a rotating 12.5-hour shift schedule that alternates between day and night coverage, including weekends and holidays.
Ability to manage stressful situations and respond effectively under pressure.
Application of fatigue-management principles to both on-duty and off-duty habits and behaviors.
Must reside within one hour of both the primary and backup control centers at the time of hire.
Technical and Communication Skills
Commitment to complete the 9–13 month training program required to become a fully qualified controller.
Strong problem-solving skills and the ability to adjust plans to meet changing system and operational conditions.
Solid verbal and written communication; able to accurately record and share information in the Operator Message Log and with internal and external resources.
Ability to complete Operator Qualification in Remote Pressure and Flow Control and in SCADA Alarm Response and system operation.
Understanding of standard PC applications (Word, Excel, SharePoint) and the ability to navigate internet-based systems and electronic bulletin boards.
System Knowledge
General knowledge of the UGI and UGIES systems, area geography, Company call-out procedures, and emergency-response procedures for both Gas Supply and Operations.
Professional Development
This role is the entry point into the Gas Controller progression (GC I II III) and builds the foundation for a long-term career in gas control operations.
Education and Experience
High school diploma / GED required.
Associate degree or equivalent technical training and/or experience preferred.
Two or more years of experience in a 24/7 or safety-critical operations environment — such as utility, industrial, plant or process control, military, aviation, or emergency dispatch — is preferred, but not required. No prior gas control experience is required at the trainee level.
#LI-Onsite
UGI Central Gas Control, LLC is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
Nearest Major Market: Reading PA
