Top 4068 Improvement Jobs in Leominster, Ma

Quality Assurance Specialist (Human Services)
The Arc of Opportunity —Fitchburg, MA
- $60,382 a year
- Full-time
- CPR Certification
- Writing skills
- HIPAA
Quick Apply
Document Control Specialist
Adecco —Devens, MA
- $74,000 a year
- Contract
- Mid-level
- Military encouraged
- Fair chance
- Commuter assistance
- Paid parental leave
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14d
Senior Employee Relations Specialist
Advantage Technical —Acton, MA
- Up to $57 an hour
- Temporary
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Safety and Compliance Program Coordinator
Roessel Joy —Chelmsford, MA
- $35 - $40 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
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Director Continuous Improvement
Repligen Corporation —Marlborough, MA
- $175,000 - $190,000 a year
- Full-time
- Writing skills
- Engineering
- 11+ years
- Dental insurance
- Flexible spending account
Continuous Improvement & Project Delivery Director
Kidde-Fenwal LLC —Ashland, MA
- $175,000 - $230,000 a year
- Full-time
- Engineering
- Master's degree
- Analysis skills
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PUBLIC HEALTH PROGRAM MANAGER
City of Worcester —Worcester, MA
- $71,296 - $93,378 a year
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
County Program Analyst
US Farm Service Agency —Holden, MA
- $46,137 - $90,882 a year
- Online Application
- Background check
- 18 years or older
- Customer service
3d
Reading Specialist (Grades K-2)
Lunenburg Public Schools —Lunenburg, MA
- Full-time
- School experience
- Classroom
- Teaching Certification
AI-Enabled Compliance and Records Systems Specialist
Communication Technology Services (CTS) —Marlborough, MA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Paid holidays
- Health insurance
13d
Document Control Specialist I
Cirtec Medical Corp. —Lowell, MA
- $26 - $34 an hour
- Full-time
- Microsoft Word
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Dental Office Front Desk/Receptionist
FITCHBURG SMILES PLLC —Fitchburg, MA
- $22 - $28 an hour
- Full-time
- Dental office
- HIPAA
- High school diploma or GED
- Paid time off
- Parental leave
Quick Apply
Senior Learning Specialist (Campus Title Adult Education Instructor)
Mount Wachusett Community College —Leominster, MA
- $78,818 - $134,343 a year
- Part-time
- Classroom
- High school
- Computer literacy
Nurse Practitioner Clinical Preceptor
Lowell Community Health Center —Lowell, MA
- $140,000 - $160,000 a year
- Full-time
- Nursing
- 7 years
- BLS Certification
RN - Certified Diabetes Educator
Lowell General Hospital —Lowell, MA
- $40.53 - $51.67 an hour
- Full-time
- Nursing
- RN License
- Hospital
Quick Apply
Master Mechanic
RAND-WHITNEY INDUSTRIES CORP —Worcester, MA
- $15.00 - $38.67 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Regional Clinical Director, Worcester, MA
Key Program, Inc. —Worcester, MA
- $85,000 - $90,000 a year
- Full-time
- Bilingual
- Residential
- Master's degree
- Continuing education credits
- Paid holidays
Quick Apply
CBHC Clinician, Athol
Clinical & Support Options Inc —Athol, MA
- $50,000 - $63,000 a year
- Part-time
- Bilingual
- LMFT
- Urgent Care
- Health insurance
- Dental insurance
Licensed Fire Sprinkler Service Technician
NOREL Service Co., Inc. —Littleton, MA
- $45 - $60 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Physical Therapist (PT) / Physical Therapist Assistant (PTA) – (Part-Time)
ARCA HEALTH —Worcester, MA
- $40 - $65 an hour
- Part-time
- Spanish
- CPR Certification
- Ability to walk for extended periods
- Travel reimbursement
- Health savings account
Quick Apply

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improvement jobs near leominster, ma

Quality Assurance Specialist (Human Services)

The Arc of Opportunity -
Fitchburg, MA

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Job Details

Full-time
$60,382 a year

Qualifications

CPR Certification
CPI Certification
Driver's License

Full Job Description

Position Summary

The Quality & Safeguards Coordinator promotes and supports the health, safety, rights, and overall quality of services provided to individuals supported by The Arc of Opportunity. This position serves as the agency's Human Rights Coordinator and oversees key safeguards functions, including Human Rights Committee activities, DPPC reporting and follow-up, complaint management, investigations, safety planning, and stakeholder satisfaction initiatives.

Working collaboratively with agency leadership, program teams, and quality staff, the Quality & Safeguards Coordinator monitors trends, identifies opportunities for improvement, and supports the implementation of practices that protect individual rights, enhance safety, and strengthen service quality. The position conducts analysis, prepares reports, and facilitates quality improvement efforts related to safeguards, risk mitigation, and stakeholder feedback.

Responsibilities

Serves as the agency's Human Rights Coordinator and primary liaison for matters related to individual rights. Coordinates and facilitates Human Rights Committee meetings, maintains required documentation, and ensures appropriate follow-up on recommendations and concerns.
Oversees the intake, tracking, reporting, and follow-up of DPPC reports, reportable incidents, and other safeguards-related matters. Ensures timely submission of required documentation and supports programs in meeting reporting requirements.
Coordinates and conducts fact-finding reviews and investigations related to allegations, complaints, rights restrictions, safety concerns, and other matters impacting individuals receiving services. Prepares findings, recommendations, and required reports.
Monitors and tracks internal and external complaints involving individuals receiving services. Ensures concerns are addressed promptly, corrective actions are implemented, and outcomes are documented and communicated appropriately.
Coordinates the development, review, implementation, and maintenance of individual and program safety plans. Monitors effectiveness of safety strategies and supports programs in mitigating identified risks.
Conducts annual and periodic satisfaction surveys for individuals, families, guardians, employees, and other stakeholders. Analyzes results, identifies trends, and develops recommendations to improve service quality and stakeholder experience.
Collects, analyzes, and reports data related to safeguards activities, including Human Rights matters, complaints, investigations, incidents, safety plans, and satisfaction outcomes. Prepares reports and presentations for agency leadership, committees, and regulatory entities as required.
Identifies trends and areas of risk affecting individuals receiving services and collaborates with programs to develop and monitor corrective actions and quality improvement initiatives.
Supports compliance with regulatory requirements related to individual rights, incident management, safeguards, risk mitigation, and protective services. Provides technical assistance and guidance to programs regarding applicable regulations, policies, and best practices.
Maintains accurate, thorough, and confidential records in accordance with agency policies, HIPAA requirements, and applicable state and federal regulations.
Demonstrates professionalism, sound judgment, and a commitment to protecting the dignity, rights, health, and safety of individuals supported by the agency.
Advances The Arc's mission and values through respectful, person-centered practices that promote inclusion, self-determination, and quality of life.
Assumes additional responsibilities as assigned.

Qualifications:

A valid driver’s license and acceptable CORI and driving record are always required during employment with The Arc of Opportunity.
Bachelor's degree preferred.
In lieu of a degree, at least three to five years of experience implementing quality assurance initiatives.
Human Rights Officer certification preferred.
Knowledge of regulatory mandates and quality standards issued by oversight agencies.
Demonstrated managed care experience in a social service or medical environment.
Demonstrated strong statistical analysis skills.
Ability to communicate effectively with individuals at all levels of the organization.
Ability to navigate databases, interpret results and formulate recommendations and reports.
Excellent communication, interpersonal, and organizational skills.
Ability to work independently and travel to off-site locations.
Maintain certifications in CPR & FA, MAP, and CPI

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.

Monday-Friday 8am-4pm
40 hr/week

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Refine Your Search

improvement jobs in leominster, ma

Quality Assurance Specialist (Human Services)

Document Control Specialist

Senior Employee Relations Specialist

Safety and Compliance Program Coordinator

Director Continuous Improvement

Continuous Improvement & Project Delivery Director

PUBLIC HEALTH PROGRAM MANAGER

County Program Analyst

Reading Specialist (Grades K-2)

AI-Enabled Compliance and Records Systems Specialist

Document Control Specialist I

Dental Office Front Desk/Receptionist

Senior Learning Specialist (Campus Title Adult Education Instructor)

Nurse Practitioner Clinical Preceptor

RN - Certified Diabetes Educator

Master Mechanic

Regional Clinical Director, Worcester, MA

CBHC Clinician, Athol

Licensed Fire Sprinkler Service Technician

Physical Therapist (PT) / Physical Therapist Assistant (PTA) – (Part-Time)

I want to receive the latest job alert for improvement in leominster, ma

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