Top 1759 Technical lead Jobs in Leonia, Nj

Technical Support Team Lead
Vim —New York, NY
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
- Benefits from day one
Quick Apply
12d
Technical Support Lead
Lithic —New York, NY
- $125,000 - $215,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Lead Security Technician – Enterprise Access Control & CCTV (Westchester NY)
Care Security Systems Inc. —Westchester County, NY
- $35 - $45 an hour
- 8 hour shift
- Inventory control
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Lead Lighting Technician (L1/Corporate)
Technical Operations Inc —New York, NY
- $80,000 - $100,000 a year
- Full-time
- 8 years
- In-person
- Senior level
- Health insurance
- 401(k)
Quick Apply
HVAC Lead Install Technician
Chapman BROS —Cranford, NJ
- $30 - $40 an hour
- Full-time
- Background check
- Clean driving record
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
10d
Junior Group Leader - Flushing
THE BOYS' CLUB OF NEW YORK INC —Flushing, NY
- $18.50 an hour
- Part-time
- Organizational skills
- Trade school
- Entry level
- Paid time off
12d
Lead Mobile / Frontend Engineer
Belfry Hiring —New York, NY
- $210,000 - $270,000 a year
- Full-time
- 5 years
- Bachelor of Science
- System design
- Paid holidays
- Dental insurance
Quick Apply
6d
Salesforce Technical Lead
Fordham University —Bronx, NY
- $116,000 - $140,000 a year
- Weekends as needed
- Residential
- 3 years
- University
- 403(b) matching
- Paid holidays
11d
SVP Lead Underwriter, Property Cedant Facultative Reinsurance, North America
SCOR —New York, NY
- $290,000 - $390,000 a year
- Hybrid work
- 11+ years
- Office
- Accounting
- AD&D insurance
- Paid holidays
M365 Test Lead – Collaboration Platforms & Integrated Release Management (NJ NY CT)
Experis —Jersey City, NJ
- $65 - $73 an hour
- Contract
- 5 years
- Quality control
- Organizational skills
Quick Apply
10d
Aviation Leasing and Trading, Origination Lead
Macquarie Group Limited —New York, NY
- $200,000 - $300,000 a year
- Full-time
- Office
- Mentoring
- Senior level
- Paid parental leave
- Health savings account
Service Delivery Lead
Links Technology Solutions, Inc. —Tarrytown, NY
- $90 - $130 an hour
- Contract
- Senior level
- Leadership
- Dental insurance
- Vision insurance
Quick Apply
14d
HVAC Lead Install Technician
Whalen & Ives —Park Ridge, NJ
- $30 - $40 an hour
- Full-time
- Background check
- Clean driving record
- 5 years
- Paid holidays
- Disability insurance
10d
Lead CNC Machinist
Action Group Staffing —Paterson, NJ
- $30 an hour
- Contract
- 5 years
- Computer literacy
- High school diploma or GED
- Dental insurance
- Vision insurance
13d
Lead Systems Engineer (Microsoft Cloud)
PreciseSource —New York, NY
- $225,000 - $300,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Territory Field Lead - Manhattan North
TROC —Hackensack, NJ
- $56,000 - $64,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
11d
Territory Field Lead
TROC —Parsippany-Troy Hills, NJ
- $56,000 - $64,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
11d
SVP - Lead Underwriter, Construction, Cedant Facultative Reinsurance
SCOR —New York, NY
- $290,000 - $392,500 a year
- Hybrid work
- 11+ years
- Office
- Accounting
- AD&D insurance
- Paid holidays
Lead SCADA Engineer
ACS Professional Staffing —New York, NY
- $120,800 - $163,500 a year
- Full-time
- 7 years
- Microsoft Excel
- Management
- Health savings account
- AD&D insurance
Quick Apply
19h
Territory Field Lead - Manhattan South
TROC —New York, NY
- $56,000 - $64,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
11d

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technical lead jobs near leonia, nj

Technical Support Team Lead

Vim -
New York, NY

Quick Apply

Job Details

Full-time
$125,000 - $145,000 a year
12 days ago

Benefits

Stock options
Benefits from day one

Qualifications

Athenahealth
Knowledge management
Managing technical support teams
AI use case identification
Defect resolution root cause analysis
Mixpanel
Team supervision
Managing teams in a customer support role
Tooling
Triage
Defect analysis
Coaching
Mid-level
Incident Escalation
Software installation
SQL
Team development
Supervising experience
Zendesk
Customer support ticket management
Leading team collaboration initiatives
Customer service knowledge base
Problem management
AI-driven automation
SaaS
Escalation handling
Automation tools
Communication skills
Cross-functional communication
Ticketing system technical support

Full Job Description

THE PROBLEM YOU'LL SOLVE

Vim embeds clinical intelligence directly into EHR workflows, powering value-based care (VBC) at the point of care. The technical support team is the critical bridge between what the platform promises and what providers experience.
As the VBC business grows, so does complexity. Ticket volume is rising, escalations take too long, and supporting provider-facing, EHR-integrated workflows requires deeper technical and domain expertise. That's what this role fixes.

WHAT YOU'LL DO

Lead, build, and get your hands dirty

Lead a team of technical support specialists supporting healthcare providers, health systems, and value-based care organizations using Vim within their EHR workflows.
Own the support function end-to-end for VBC: ticket workflows, escalation paths, SLA adherence, and tooling—supporting complex provider-facing workflows, EHR integrations, and value-based care use cases.
Develop and implement strategies You understand the realities of provider workflows and value-based care environments (e.g., attribution, care gaps, clinical decision support) and how technology fits into them.
You're fluent in troubleshooting software systems, integrations, and data issues—and can diagnose before escalating.
You have experience working with or supporting EHR-integrated products (Epic, Cerner, athenahealth, etc.).
You thrive in a player/coach role: willing to jump into tickets while also designing systems that reduce future load.
You're a strong communicator with both technical and non-technical audiences, especially healthcare providers and operations teams
Build AI processes and automation workflows to streamline support operations, reduce manual effort, and enhance team efficiency.

WHAT SUCCESS LOOKS LIKE

Within six months, the support function runs differently

SLA performance improves and escalations to Engineering drop measurably.
The team operates with clarity on priorities, processes, and standards; you didn't have to be in every thread.
Cross-functional partners trust you to own issues end-to-end and close loops without hand-holding.
AI-driven support systems are fully integrated, with automated triage and resolution workflows significantly reducing manual ticket handling time.

YOU SHOULD APPLY IF

You've done this before, and done it well

You have 3 to 5 years as a technical support engineer inside a fast-paced SaaS company.
You've led a technical support team and can point to concrete outcomes: SLA improvements, reduced escalation rates, team development.
You're fluent in software troubleshooting and installations, and you can diagnose before you escalate.
You are an AI-native operator who actively embeds AI and automation into support workflows, not just as an add-on. You will own the strategy for replacing manual, repetitive tasks with intelligent, automated workflows—from ticket triage and intelligent routing to automated root cause analysis and knowledge base curation. You leverage LLMs, automation platforms, and AI-powered support tools to scale team capacity and accelerate issue resolution.
You thrive in a player/coach role: you're not above jumping in on a ticket, and you're capable of stepping back to see the system.
You're a strong communicator in writing and in conversation, for internal and external audiences.
Digital health or EHR experience is a real advantage, not just a nice-to-have.
Bonus: hands-on experience with CoralLogic, Mixpanel, SQL, or Zendesk.

YOU SHOULD NOT APPLY IF

This role isn't for everyone

You've only worked in support as an IC and haven't yet led a team through growth or change.
You prefer escalating to Engineering quickly rather than owning the diagnostic process yourself.
You need a fully-built playbook before you can execute; the structure you'll bring here might not exist yet.
You're uncomfortable with a hybrid NYC setup; this role requires in-person presence.

COMPENSATION AND DETAILS

Base Salary

$125-145K

Type

Full Time

Location

NYC/Hybrid

Equity

Series C stock options

Comprehensive benefits from day one
Reports to VP Network Success, transitioning to a segment GM as the team scales

Vim is proud to be an equal-opportunity employer with a high interest in creating a diverse and inclusive work environment. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender/gender identity, age, military/veteran status, disability, or other legally protected characteristics.

Quick Apply

Refine Your Search

technical lead jobs in leonia, nj

Technical Support Team Lead

Technical Support Lead

Lead Security Technician – Enterprise Access Control & CCTV (Westchester NY)

Lead Lighting Technician (L1/Corporate)

HVAC Lead Install Technician

Junior Group Leader - Flushing

Lead Mobile / Frontend Engineer

Salesforce Technical Lead

SVP Lead Underwriter, Property Cedant Facultative Reinsurance, North America

M365 Test Lead – Collaboration Platforms & Integrated Release Management (NJ NY CT)

Aviation Leasing and Trading, Origination Lead

Service Delivery Lead

HVAC Lead Install Technician

Lead CNC Machinist

Lead Systems Engineer (Microsoft Cloud)

Territory Field Lead - Manhattan North

Territory Field Lead

SVP - Lead Underwriter, Construction, Cedant Facultative Reinsurance

Lead SCADA Engineer

Territory Field Lead - Manhattan South

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