Who We Are:
Beacon 360 Management is a mission-driven, non-profit organization committed to redefining affordable and supportive housing through a people-first approach. We believe that housing is more than a place to live — it is a foundation for dignity, stability, and opportunity. Our portfolio includes a diverse range of affordable and permanent supportive housing communities designed to serve individuals and families experiencing economic hardship, housing instability, or complex needs.
With a focus on equity, compassion, and community empowerment, Beacon 360 integrates high-quality property management with wraparound support services in partnership with social service providers. Our team brings deep expertise in compliance, operations, and resident engagement — all grounded in a trauma-informed, culturally responsive framework.
At Beacon 360, we don’t just manage buildings — we build environments where people feel safe, seen, and supported. Our holistic management model ensures that every resident has the opportunity not just to survive, but to thrive.
Who You Are:
You are a compassionate, mission-driven leader who believes that housing is a human right. You bring a unique blend of operational expertise and human-centered leadership, and you're driven by a desire to make a tangible impact in the lives of individuals and families. You understand that managing affordable and supportive housing means more than overseeing buildings — it means building trust, fostering community, and creating a sense of home.
You excel in balancing structure with empathy, and you’re comfortable navigating the complexities of compliance, budgets, and team dynamics, all while keeping residents’ dignity and well-being at the forefront. You’re a problem-solver, a team builder, and a strong communicator who thrives in collaborative, equity-focused environments. Most importantly, you lead with respect, integrity, and a deep commitment to the mission of building dynamic communities for all.
What You Will Do:
Summary/Objective
This is a skilled administrative position for the management of residential real estate. Work involves assisting the Property Manager in managing the operations the tax credit operations for an assigned community to ensure compliance with applicable HUD regulations, Beacon 360 Management policies and Low-Income Tax Credit (LITHC) compliance. The Assistant Manager is responsible for assisting management to perform marketing, leasing, lease renewals and lease compliance, prepare reports, input and analyze property data, and perform other related property management functions.
This position receives administrative direction from the Property Manager. The team member in this position must be capable of acting on behalf of the Property Manager in their absence.
Essential functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions
- Perform supervisory, administrative, and management functions involved in property operations in the absence of the Property Manager.
- Assist, confer with, and advise new residents on lease requirements and responsibilities.
- Conduct applicant background checks and recommend acceptance or rejection of applicants.
- Interviews prospective residents, shows available apartment units to applicants, and explains the operation of the dwelling equipment.
- Leases vacant units to approved applicants.
- Conducts eligibility of the initial examination and the re-examination, recertification for the tenants’ income and family composition as applicable.
- Manages and maintains a waiting list of prospective residents.
- Maintains and monitors lease and accounting records, accounts receivable/delinquency records and eviction notifications. Collects rents and other monies due from residents; posts collections to resident account cards, prepares and makes bank deposits, prepares financial reports and reviews same to assure accuracy and completeness prior to submission.
- Prepares and monitors daily, weekly, and monthly vacancies and delinquency reports.
- Coordinates follow-up and initiation of work orders and requests for maintenance work.
- Monitors contractors rendering services on the property.
- Inspects all apartments and grounds for maintenance and repair requirements to ensure that maintenance personnel and residents are maintaining units and grounds in a decent, safe, and sanitary manner and directs resident and maintenance supervisor in remedying any noted deficiencies.
- Responds to emergencies during working and non-working hours.
- Receives, prepares, reviews, prioritizes, and assigns maintenance and repair requests and work order schedules. Conducts periodic quality assurance inspections to ensure the satisfactory completion of work orders.
- Conducts and maintains perpetual and annual inventories of supplies and equipment and reviews requisitions for the purchase of supplies and equipment to ensure compliance with Beacon 360 Management purchasing policies and procedures.
- Prepares rent roll controls on all move-ins, move-outs, rent changes, etc.
- Counsels tenants delinquent in rent payments and takes appropriate action.
- Investigates written and/or verbal tenant complaints and resolves them when possible; refers others to the Property Manager.
- Assists the Property Manager in the preparation of monthly, quarterly, and annual PHA reports as applicable and assigned.
- Refers tenants having social problems to appropriate organizations.
- Establishes and maintains a good rapport with the public, fellow employees, residents, and other housing authorities; and promulgates and maintains Beacon 360 Management policies, rules and applicable HUD regulations.
- Attends and participates in resident association meetings.
- Assists in the preparation of the annual budget for the property; prepares the daily journal; reviews and monitors all property reports for compliance with operating standards; assures accuracy and timeliness of all reports submitted to the Assist Director of Tax Credit Asset Management.
- Approves petty cash expenditures and submits report on same.
- Submits recommendations to Assist Director of Tax Credit Asset Management on reasonable accommodation requests, evictions, and transfers of residents.
- Works with various governmental agencies, housing authorities, and the public as appropriate.
Competencies
- Problem Solving Expertise: Identifying and defining problems/goals including scope and sequence of priorities for attainment; selecting and implementing alternative solution strategies; and supervising resources, constraints, and contingencies.
- Influencing Capabilities: Actions designed to assure the achievement of identified objectives in the area of functional responsibilities; accurate analysis of situations with appropriate related follow-up and supervisory approach responses; effective management of interpersonal behavior and/or conflict; demonstrated high level of adaptability required to effectively manage diverse, changing, and even competing task expectations.
- Positive Thinking & Attitude: Maintains a positive work environment by creating job motivation, remaining enthusiastic about taking challenges, demonstrating an “I care” attitude, approaching others in a pleasant, happy, upbeat manner, and always finding the positive aspect of a negative situation; ability to resolve conflict in positive ways.
- Communicates Effectively: Presents ideas and information influentially through various means; identifies/shares important information in a timely manner; appears knowledgeable and confident in communicating information.
- Work Ethic: Dependable and meets commitments by exhibiting willingness to put in extra hours or extra effort to get the job done; available and presentable for work on a consistent and timely basis.
- Organization: Develops plans to achieve objectives by identifying resources needed, time allocations, and anticipated obstacles; utilizes planning tools and methods for prioritizing, organizing and following through.
Required education and experience
- High School Diploma or equivalent. Bachelor's degree preferred.
- Two years of experience in real estate, property management or management of facilities involving public contact desired.
- Experience with Low-Income Housing Tax Credits desired.
- Satisfactory background check and drug screening.
- Proficient with Microsoft Office and Teams
- Very open to continued education
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Property management: 2 years (Preferred)
- LIHTC: 1 year (Preferred)
Language:
Ability to Commute:
- Columbus, OH 43215 (Preferred)
Work Location: In person
