Top 2 Business office manager Jobs in Lewiston, Id

Office & Membership Coordinator
Pullman Chamber of Commerce —Pullman, WA
- $23 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Paid time off
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7d

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Office & Membership Coordinator
Pullman Chamber of Commerce —Pullman, WA
This combined role serves as the first point of contact for the Chamber, including welcoming visitors, answering phones, and managing daily office operations.
$23 - $26 an hour
Quick Apply
7d
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Bachelor’s or Master’s degree in student counseling, education, business or public relations, or other related field. Type of Appointment: Fiscal Year.
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Office & Membership Coordinator

Pullman Chamber of Commerce
Pullman, WA

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Job Details

Full-time
$23 - $26 an hour
7 days ago

Benefits

Health insurance
Paid time off

Qualifications

Visitor query response
Customer records maintenance
Managing customer accounts
Business Management
Correspondence management
Microsoft Excel
Office activity coordination
Email customer support
Maintaining an organized workspace
Microsoft Outlook
Organizing community events
Customer retention
Associate's degree in communications
Social media post writing
Bachelor's degree in communications
Account maintenance
WordPress
Phone communication
Marketing
Greeting customers
Operations coordination planning
Executive administrative support
Answering guest questions
Mail distribution
Client relationship development
Data summary reports
Meeting scheduling
Bachelor's degree in marketing
Special events experience
Mail management

Full Job Description

Job Summary

The Pullman Chamber of Commerce is seeking an organized, personable, and detail-oriented Office & Membership Coordinator. This combined role serves as the first point of contact for the Chamber, including welcoming visitors, answering phones, and managing daily office operations. The ideal candidate is comfortable balancing front-desk responsibilities with membership administration, enjoys interacting with the public and local businesses, and can work independently in a fast-paced, small-office environment.

Front Desk & Office Support

Cheerfully greet members, visitors, and guests as the first point of contact for the Chamber and Visitor Center, embodying the welcoming spirit of Pullman.
Assist customers with retail purchases.
Answer and direct incoming phone calls promptly and professionally.
Maintain a clean and organized front desk and reception area
Manage office correspondence, including sorting and distributing mail and packages.
Assist with scheduling appointments and meetings, including managing conference room calendar
Work with the bookkeeper to provide routine information needed for them to complete tasks
Manage bulk mailing process

Membership Coordination

Serve as the first point of contact for membership-related questions, maintaining records and tracking membership reports.
Develop and maintain proficiency with the Chamber's membership management software ChamberMaster
Support the Executive Director in their membership recruitment and networking efforts
Process new membership applications, and membership renewals
Handle questions, information requests, and complaints regarding membership
Assist with membership database analysis and preparation of membership reports
Oversee regular membership outreach and support, including sponsorship requests and following up on billing matters such as past-due invoices
Distribute materials to new members and prospective businesses, and follow up on leads in person, by phone, or by email
Identify and support outreach to prospective new members; help maintain relationships with existing members to support retention and satisfaction

Events & Communications Support

Aid with the Chamber's signature event (Cabaret) and Visit Pullman's main events throughout the year (4th of July, National Lentil Festival, Holiday Fest)
Assist with Chamber event planning by organizing RSVP's sending reminders, and creating post-event surveys
Support communications coordinator with social media posting and email communication with the community and chamber members.

Qualifications

1-2 years of experience in an administrative, customer service, or membership/account management role
Experience working in an office or professional environment
Well-organized with keen attention to detail
Excellent written and verbal communication skills
Ability to operate independently with minimal supervision while also working well as part of a small team
Proficient with Microsoft Office, including Work, Excel, and Outlook
Experience with Constant Contact, WordPress, Canva, and/or ChamberMaster a plus
Confident, enthusiastic, and comfortable engaging with the public and local business community
Associate's or Bachelor's degree in business management, communication, marketing or related field preferred, but not required.

This position may require occasional attendance at early morning, evening or weekend Chamber events.

Join us to be a key player in creating an engaging environment that supports our members’ needs while streamlining office operations! We value energetic professionals who thrive in collaborative settings and are eager to make a positive impact every day.

Pay: $23.00 - $26.00 per hour

Benefits:

Health insurance
Paid time off

Work Location: In person

Quick Apply

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business office manager jobs in lewiston, id

Office & Membership Coordinator

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