Top 18 Customer experience coordinator Jobs in Lewiston, Id

Emergency Management Coordinator
Tri-State Memorial Hospital —Clarkston, WA
- $22.00 - $34.28 an hour
- Hospital
- Customer service
- Public speaking
- Wellness program
- 403(b) matching
Customer Service Coordinator
BLUE RIBBON LINEN SUPPLY —Lewiston, ID
- From $18 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Organizations and Leadership Coordinator
Washington State University —Pullman, WA
- $4,061.90 - $5,077.36 a month
- Overtime
- Background check
- Microsoft Excel
- Customer service
- Paid holidays
- Disability insurance
5d
Office & Membership Coordinator
Pullman Chamber of Commerce —Pullman, WA
- $23 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Paid time off
Quick Apply
3d
Customer Service Coordinator
Lewiston Motor Company —Lewiston, ID
- Full-time
- Clean driving record
- Dealership
- Writing skills
- Paid training
- Dental insurance
Quick Apply
Program Coordinator I, IAMP Extension
University of Idaho —Moscow, ID
- Part-time
- Remote
- Background check
- Marketing
- Customer service
Financial Coordinator
Lewis-Clark State College —Lewiston, ID
- $49,750 - $53,750 a year
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
- Wellness program
- Paid parental leave
Quick Apply
Property Operations Coordinator
Helene's Property Place, LLC —Pullman, WA
- $20 - $25 an hour
- Full-time
- Background check
- Mid-level
- Residential
- Paid time off
Quick Apply
3d
Quality & Compliance Coordinator
Brunswick Corporation —Clarkston, WA
- $43,200 - $599,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Health savings account
- Health insurance
Marketing Coordinator
Palouse Habitat for Humanity, Inc. —Moscow, ID
- $18 - $22 an hour
- Part-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Program Coordinator, Student & Early Alumni Engagement
University of Idaho —Moscow, ID
- $23 an hour
- Weekends as needed
- Background check
- Word processing
- Computer literacy
10d
Retail Merchandise Coordinator
TJ Maxx —Lewiston, ID
- $14.50 - $15.00 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
Custodial Day Coordinator
University of Idaho —Moscow, ID
- $18.50 - $19.80 an hour
- Online Application
- Background check
- 18 years or older
- Customer service
Coordinator - Clinical | Emergency Department | Full Time
Gritman Medical Center Inc. —Moscow, ID
- Full-time
- Nursing
- RN License
- Customer service
Quick Apply
3h

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Emergency Management Coordinator

Tri-State Memorial Hospital -
Clarkston, WA

Apply Now

Job Details

$22.00 - $34.28 an hour

Benefits

Wellness program
403(b) matching
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Injury prevention programs
Meeting minutes
Safety data sheet (SDS) reading
Employee onboarding
TJC
Community partnership development
Committee work
Conducting hazard assessments
Confidential information handling
Program management
Fire safety protocols implementation
Hospital patient safety
Incident management
Safety inspections for hazard identification
Customer service
Interagency coordination in disaster response
Life safety building codes
Emergency plan implementation for disaster response
Healthcare Administration
Job-specific skills training (staff training program)
CMS
Local agency collaboration
Public speaking
Facilities life safety systems
De-escalation techniques
Implementing healthcare compliance training programs
Mid-level
State healthcare regulations
Associate's degree in healthcare administration
Radio communication systems

Full Job Description

Job Summary:

The Emergency Management Coordinator, in collaboration with the Director, is responsible for developing, implementing, and maintaining the organization’s emergency preparedness and safety programs to ensure a safe environment for patients, staff, and visitors. This role coordinates emergency planning activities, regulatory compliance, training, drills, and incident response in alignment with federal, state, and accreditation requirements. The Coordinator works collaboratively with internal departments, community partners, and regional emergency management agencies to support an organized, effective response to disasters and critical events. Additional responsibilities include program documentation, committee facilitation, data tracking, and continuous improvement initiatives.

Essential Duties & Responsibilities

Emergency Preparedness Program Support

Assists the Director to develop, maintain, and update Emergency Operations Plans (EOP), vulnerability and hazard assessments, policies, and procedures in accordance with CMS, OSHA, NIMS, HICS, DNV/TJC, and state regulatory requirements. The plan scope encompasses the hospital main campus and surrounding location facilities located in the Lewiston-Clarkston Valley.
Coordinates with Departments to maintain emergency notification & communication systems (e.g., Alert Media, Attenuator Speakers, Amateur Radio), including staff training, system updates, and test alerts. As well as monitoring of emergency supplies and response equipment inventory.
Tracks and summarizes monthly/quarterly readiness checklists.
Supports quality and safety projects, data analysis, and construction related safety planning for life safety compliance activities.

Training & Education

Supports Incident Command training and preparation to activate, activation assistancewhen requested, and may serve in assigned ICS roles during drills and real events. Monitors compliance with required training such as ICS100, ICS200, ICS700, and ICS
Provides orientation for new employees and leaders on emergency procedures, safety codes, and organizational response expectations.
Coordinates emergency preparedness drills and exercises, including tabletop, functional, and full-scaleevents; completes After Action Reports (AARs) and improvement plans.
Coordinates or assists with de-escalation, workplace violence prevention, and safety related training programs, such-as Run-Hide-Fight, MOAB.

Regulatory Compliance & Safety Oversight

Assists Directors during accreditation survey and other compliance reviews as requested, fire drills, safety inspections, and corrective action planning
Conducts or participates in Environment of Care (EOC) rounds across all departments and clinics.
Maintains Safety Data Sheets (SDS) and ensures compliance with hazardous materials and waste management regulations.

Committee & Collaboration Responsibilities

Coordinates or participates in committees such as:
Safety Committee
Emergency Preparedness Committee
Workplace Violence & Injury Prevention Committee
Local or regional emergency management coalitions
Maintains meeting agendas, minutes, attendance, and documentation.

Customer service

Skills and Abilities:

Strong organizational, analytical, and problem‑solving skills.
Excellent written and verbal communication abilities, including public speaking.
Ability to remain calm, professional, and effective during emergencies.
Proficiency in Microsoft Office and emergency management software platforms.
Ability to collaborate across departments and with external agencies.
Ability to maintain confidentiality and handle sensitive information appropriately.

Education and Training:

Associate’s degree in Emergency Management, Public Safety, Healthcare Administration, or related field preferred. Bachelor’s degree preferred.
Equivalent experience may be considered.

Experience:

Experience in emergency management, healthcare safety, or related field preferred.
Familiarity with healthcare regulatory standards (CMS, OSHA, NIMS, HICS, DNV/TJC).
Experience conducting drills, training, or incident response activities preferred.

Benefits Overview:

Paid Time Off
Medical, Dental and Vision
Flexible Health Spending Account and Dependent Care Spending Account
Retirement - 403(b) with matching contributions
Employee Assistance Program
Life Insurance
Employee Wellness Program

About TriState Health

Learn more about TriState Health here. (https://youtu.be/6CxPIR0RhQE)

TriState Health is located in Clarkston, WA, which is nestled within the Lewis Clark Valley. The Lewis Clark Valley is a hidden gem, located at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge. With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley.

Our Mission: Your Health Is Our First Priority!

Our Vision: We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch.

Our Values:

Quality. Through teamwork, we strive to continuously improve our quality of care and service.

Compassion. We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care.

Respect. We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families.

Collaboration. We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care.

Innovation. We embrace and integrate new ideas and technology to improve our community’s health and wellness.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer experience coordinator jobs in lewiston, id

Emergency Management Coordinator

Customer Service Coordinator

Organizations and Leadership Coordinator

Office & Membership Coordinator

Customer Service Coordinator

Program Coordinator I, IAMP Extension

Financial Coordinator

Property Operations Coordinator

Quality & Compliance Coordinator

Marketing Coordinator

Program Coordinator, Student & Early Alumni Engagement

Retail Merchandise Coordinator

Custodial Day Coordinator

Coordinator - Clinical | Emergency Department | Full Time

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