Top 107 Liaison Jobs in Lewiston, Id

Administrative Assistant
Lewiston Center of Cascadia LLC —Lewiston, ID
- Skilled nursing facility
- Mid-level
- Driver's License
13d
Clinical Liaison (CL), Acute Rehabilitation
Lifepoint Rehabilitation —Lewiston, ID
- Full-time
- Inpatient
- Mid-level
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Universal Representative 1
P1FCU —Lewiston, ID
- $20.13 - $30.19 an hour
- Extended hours
- Computer literacy
- Basic math
- Research
1d
Program Specialist, IMPACT
University of Idaho —Moscow, ID
- $28 an hour
- Part-time
- Hybrid work
- Background check
- Word processing
- Computer literacy
1d
Executive Assistant II
University of Idaho —Moscow, ID
- Weekends as needed
- Background check
- Microsoft Excel
- Research
Technical Product Manager - Enterprise Data
University of Idaho —Moscow, ID
- From $90,000 a year
- Online Application
- Hybrid work
- Background check
- Azure
- 5 years
Student Support Services Coordinator
Washington State University —Pullman, WA
- $3,750.85 - $5,800.00 a month
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
12d
Branch Manager
Serengeti Care —Lewiston, ID
- $56,000 - $60,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Member Service Representative 1 - Southway
P1FCU —Lewiston, ID
- Extended hours
- Office
- High school diploma or GED
- Driving
Washington State University – College of Agricultural, Human, and Natural Resources – Office of Research – Director of Intellectual Property (IP) Commercialization
Pullman, WA
- $8,342 - $13,317 a month
- Online Application
- Background check
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
7d
Washington State University – College of Agricultural, Human, and Natural Resource Sciences – Director of CAHNRS Intellectual Property (IP) Commercialization
Pullman, WA
- $8,342 - $13,317 a month
- Online Application
- Background check
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
Laboratory Assistant Full-Time Nights
St. Joseph Regional Medical Center —Lewiston, ID
- Full-time
- OSHA
- Hospital
- Medical office experience
University Risk Analyst
University of Idaho —Moscow, ID
- From $65,000 a year
- Online Application
- Background check
- Research
- Mid-level
Mortgage Market Sales Lead
Idaho Central Credit Union —Lewiston, ID
- Data analysis skills
- Office
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
21h
Hub Coordinator
University of Idaho —Moscow, ID
- From $52,250 a year
- Online Application
- Remote
- Background check
- 5 years
- Mid-level
Director of CAHNRS Intellectual Property (IP) Commercialization
Washington State University —Pullman, WA
- $8,342 - $13,317 a month
- Online Application
- Background check
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
14d
Pullman Chamber of Commerce Executive Director
Pullman Chamber of Commerce —Pullman, WA
- $80,000 - $87,000 a year
- Full-time
- Public speaking
- Master's degree
- Bachelor's degree
Quick Apply
Sponsored Programs Administrator I or II
University of Idaho —Moscow, ID
- $49,816 - $54,346 a year
- Online Application
- Hybrid work
- Background check
- Customer service
- Research
Program Specialist, Quality and Compliance
University of Idaho —Moscow, ID
- $23.50 an hour
- Online Application
- Background check
- Word processing
- Computer literacy
1d
Program Manager II, IAMP
University of Idaho —Moscow, ID
- Online Application
- Background check
- Mid-level
- University

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Administrative Assistant

Lewiston Center of Cascadia LLC
Lewiston, ID

Apply Now

Job Details

13 days ago

Qualifications

Driver's License

Full Job Description

Description:

Position Summary:

Responsible to build and grow census/quality mix by developing the market and providing prospective residents and/or responsible parties with information and assistance that is appropriate when considering the selection of a skilled nursing facility.

Essential Functions

Spends time engaged in revenue-generating activities: census/mix management (including internal conversions), inquiry management, external sales calls, lead-base calls to build long-term custodial census, and community education
Engaged in non-revenue generating activities: customer service/satisfaction, public relations, administrative tasks.
Fulfills a proactive, take-charge role in the facility’s stand-up meetings. Communicates weekly with the Chief Executive Officer and other department heads to resolve admission issues, including ongoing meetings with the Chief Nursing Officer (CNO) to discuss clinical service issues.
Conducts routine physical environment rounds with the CEO and select department heads (Housekeeping, Facilities, etc.) to evaluate and resolve facility presentation issues.
Conduct tours for prospective customers interested in the facility’s skilled nursing care services.
Ensures room readiness for new residents.
Works with the Social Worker to ensure that internal conversions of patients from short-term rehab to long-term care take place when appropriate. Alerts department heads/facility staff of projected room changes – admissions, discharges, patient transfers – at the daily stand-up meeting.
Leads the bed management process. Works with the CNO and the Business Office Manager (BOM) to ensure appropriate and efficient decisions are made regarding prospective admissions. Makes recommendation re: admission decisions to appropriate facility management and communicates these decisions regarding room and bed selection to all relevant parties.
Models’ exemplary customer service to all constituencies at all times. Establishes realistic expectations for service levels with residents, families and referral sources. Responsible for communicating Customer Service Satisfaction Survey results to other staff and developing plans to improve service delivery in specific areas. Trains facility staff on basic customer service and satisfaction principles. Communicates customer objectives and expectations with center department heads and staff. Monitors and evaluates customer satisfaction of various constituents, including new admissions, post-discharges, current residents and families, community sources and inquiries that were unable to admit. Shares results with the management team, QAPI committee, and others as appropriate to develop action plans, as needed.
Responds promptly to inquiry calls from hospital discharge planners or Clinical Liaisons, families and other referral sources. Manages the inquiry process in a professional and timely manner, with appropriate follow-up. Conducts daily follow-up on all active and pending inquiries. Manages the admission process by always maintaining updated bed availability and facility services information. Trains the back-up team to capably handle an inquiry when he/she is out of the facility. Manages occupancy levels and strives to have census/quality mix consistently at or above budget expectations.
Conducts post-discharge follow-up with residents and/or family members.
Develops business relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the facility and/or collaborates with Clinical Liaisons. Networks effectively with current and past customers to solicit and generate referrals. Maintains a current, prioritized key account list, including a database of key referral metrics for both existing and potential referral sources. Conducts external sales calls to medical community contacts – especially hospital discharge planners, physicians (admitting/ attending), and insurance company case managers. Makes external sales calls to legal and financial professionals, senior organizations, special interest constituents and other community contacts.
Develops and implements special events and presentations targeted at community education, establishing and maintaining the center’s status as the expert on skilled nursing, specialty programs, rehabilitation care and other healthcare issues in the community.
Maintains a working knowledge of Federal and State regulations and reimbursement guidelines (Medicare and Medicaid). Maintains a working knowledge of healthcare industry trends and legislative/regulatory issues and communicates this information on a consistent basis to referral sources and center staff. Assists with managed care referral process. May help with new employee orientation for the admission process.
Creates all admission packets in accordance with facility policies and procedures. Ensures appropriate admission paperwork and signatures are obtained from residents or responsible parties prior to admission. Communicates special needs of new admits to staff to ensure a smooth transition.
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.
Performs other tasks as assigned.

Requirements:

Qualifications

Education:

Associate or bachelor’s degree in an appropriate field preferred.
Two years of equivalent experience in a sales/marketing position or Admissions Coordinator position will be considered in lieu of a degree.

Licenses/Certification:

Valid driver’s license.

Experience:

Six months experience in a long-term care environment preferred.
3-4 years of experience in a sales/marketing position, or with a heavy emphasis on customer service. A background in community involvement is preferred.

Apply Now

Refine Your Search

liaison jobs in lewiston, id

Administrative Assistant

Clinical Liaison (CL), Acute Rehabilitation

Universal Representative 1

Program Specialist, IMPACT

Executive Assistant II

Technical Product Manager - Enterprise Data

Student Support Services Coordinator

Branch Manager

Member Service Representative 1 - Southway

Washington State University – College of Agricultural, Human, and Natural Resources – Office of Research – Director of Intellectual Property (IP) Commercialization

Washington State University – College of Agricultural, Human, and Natural Resource Sciences – Director of CAHNRS Intellectual Property (IP) Commercialization

Laboratory Assistant Full-Time Nights

University Risk Analyst

Mortgage Market Sales Lead

Hub Coordinator

Director of CAHNRS Intellectual Property (IP) Commercialization

Pullman Chamber of Commerce Executive Director

Sponsored Programs Administrator I or II

Program Specialist, Quality and Compliance

Program Manager II, IAMP

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