Top 119 Medical office assistant Jobs in Lewiston, Me

Medical Assistant
St. Marys Regional Medical Center —Lewiston, ME
- $21.55 - $29.68 an hour
- Full-time
- English
- High school diploma or GED
- Organizational skills
Patient Care Representative/Technologist Aide
Shields Health —Lewiston, ME
- $17 - $29 an hour
- Part-time
- CPR Certification
- Anatomy knowledge
- Computer literacy
Quick Apply
Patient Services Representative
Central Maine Medical Center —Lewiston, ME
- $20.00 - $23.21 an hour
- 8 hour shift
- Hospital
- BLS Certification
- High school diploma or GED
2d
Patient Service Representative
Accel Physical Therapy —Brunswick, ME
- $16.50 - $19.00 an hour
- Part-time
- Background check
- Customer service
- Medical office experience
- Health savings account
- Paid holidays
Quick Apply
Clinical Support Specialist
Spurwink Services —Randolph, ME
- $18.35 - $20.19 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Paid training
- Disability insurance
10d
Unit Secretary
Central Maine Medical Center —Lewiston, ME
- $20.00 - $23.75 an hour
- Part-time
- Hospital
- Word processing
- BLS Certification
3d
Patient Service Representative - Family Practice
Central Maine Medical Center —Lewiston, ME
- $20.00 - $23.21 an hour
- Full-time
- Hospital
- BLS Certification
- High school diploma or GED
2d
Patient Account Registrar
Central Maine Medical Center —Lewiston, ME
- $20.00 - $23.75 an hour
- Full-time
- Hospital
- Customer service
- Adults
7d
Patient Service Navigator Weekend
ANDROSCOGGIN HOME HEALTH SERVICES INC —Lewiston, ME
- $18.73 - $26.42 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Tuition reimbursement
- Paid time off
3d
Medical Front Office - Patient Service Specialist
Saco Bay PT —Auburn, ME
- $18 - $20 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Representative
Central Maine Medical Center —Lewiston, ME
- $18.25 - $22.82 an hour
- Full-time
- Microsoft Word
- Hospital
- Computer literacy
13d
Clinic - Scheduler - CMME Oth Anc Svcs CT And Vasc Surg
Central Maine Medical Center —Lewiston, ME
- $20.00 - $23.21 an hour
- Full-time
- Computer literacy
- Medical office experience
- Windows
6d
Patient Service Representative
Andwell Health Partners —Lewiston, ME
- $17.95 - $23.93 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Tuition reimbursement
- Paid time off
Quick Apply
2d
Patient Care Services -North Float Brunswick, Freeport, Lewiston
Maine Optometry —Lewiston, ME
- $20 - $23 an hour
- Full-time
- Private practice
- Inventory control
- Computer literacy
Quick Apply
Patient Care Representative
42 North Dental —Auburn, ME
- $18 - $22 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
13d
Denials Management Account Assistant
Central Maine Healthcare Corporation —Lewiston, ME
- $22.00 - $25.75 an hour
- Full-time
- Hospital
- Administrative experience
- High school diploma or GED
13d
Patient Care Coordinator
Red Maple Audiology, LLC —Turner, ME
- $20 - $25 an hour
- Full-time
- Private practice
- Computer literacy
- HIPAA
- Paid training
- Health savings account
Quick Apply
Front Office Specialist
Concentra —Lewiston, ME
- $17.00 - $20.31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Disability insurance
2d
Patient Service Navigator
Andwell Health Partners —Lewiston, ME
- $17.95 - $23.93 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Tuition reimbursement
- Paid time off
Quick Apply
Back in Motion Auburn - Front Office Coordinator
Alliance Physical Therapy Partners —Auburn, ME
- $18 - $20 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
13d

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Medical Assistant

St. Marys Regional Medical Center -
Lewiston, ME

Apply Now

Job Details

Full-time
$21.55 - $29.68 an hour

Qualifications

Safety protocol adherence
Phone communication
English
High school diploma or GED
Computer skills
Clinical confidentiality policies

Full Job Description

Job Summary:

Job Description

The Patient Service Representative serves as a key member of the medical office team and plays an important role in creating a welcoming, organized, and efficient experience for patients, clients, providers, and staff.

In this role, the Patient Service Representative is often the first point of contact for patients, whether in person or by phone. This position is responsible for greeting and registering patients, scheduling appointments, managing provider schedules, supporting telephone communication, and completing a variety of clerical and electronic medical record functions.

The Patient Service Representative helps ensure the office runs smoothly each day by supporting patient flow, maintaining accurate records, assisting with follow-up needs, and providing professional, compassionate service that reflects the mission and values of Covenant Health.

Key Responsibilities

The Patient Service Representative will:

Prepare the office for daily operations and help maintain an organized, professional environment.
Greet patients, clients, and visitors promptly and courteously.
Register patients and collect required demographic, employer, insurance, and billing information.
Provide necessary paperwork or electronic forms to patients and notify clinical staff of patient arrivals.
Schedule appointments, follow-up visits, referral appointments, and other patient-related services.
Manage provider schedules to support efficient patient flow and minimize wait times.
Make reminder calls to patients prior to appointments.
Track incomplete appointments and follow up as needed.
Review emergency department reports and other documentation to help ensure appropriate follow-up appointments are scheduled.
Answer incoming calls professionally, identify the practice and self, gather information, route calls, and take accurate messages.
Prepare clear and concise electronic phone messages and direct them to the appropriate recipient.
Collect co-pays, fees, or other payments and help ensure patients understand payment arrangements.
Process billing sheets, flow sheets, forms, and related documentation.
Retrieve, scan, index, and attach medical records and visit documentation into the electronic medical record.
Review pending charts and follow up on outstanding requests in a timely manner.
Process and distribute records related to injury treatment, pre-placement exams, transcription, test results, and other authorized patient records.
Maintain strict confidentiality of all patient, client, and organizational information.
Sort and distribute mail and order office supplies, non-medical supplies, and medical books as needed.
Provide administrative and secretarial support to managers, directors, providers, and other team members.
Assist with patient discharge processes within the appropriate software system.
Support the orientation of new staff as assigned.
Attend and participate in staff meetings, training opportunities, and ongoing performance improvement efforts.
Identify opportunities to improve office processes, patient experience, and workflow.
Work safely in accordance with OSHA standards, department policies, and organizational procedures.
Support and promote the mission, vision, and values of Covenant Health.
Perform other duties consistent with the role.

Job Requirements

The ideal candidate will have:

Strong customer service, interpersonal, and patient relation skills.
A professional, courteous, and compassionate communication style.
The ability to manage multiple priorities in a busy medical office setting.
Strong organizational skills and attention to detail.
The ability to work independently and as part of a team.
Sound judgment and the ability to use discretion when making decisions.
Excellent computer skills and the ability to learn and navigate multiple software systems.
Effective telephone communication skills.
The ability to read, write, speak, and understand English.
The ability to remain calm and professional when working with patients or callers who may be upset, fearful, angry, or frustrated.
The ability to work in a variety of settings, including busy, crowded, or confined workspaces.
A commitment to confidentiality, safety, professionalism, and continuous improvement.

Education and Experience

High school diploma or GED required.
One year of customer service experience in a medical office setting preferred.

An equivalent combination of education and experience that demonstrates proficiency in the responsibilities of this role may be considered.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

$21.55 - $29.68

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Apply Now

Refine Your Search

medical office assistant jobs in lewiston, me

Medical Assistant

Patient Care Representative/Technologist Aide

Patient Services Representative

Patient Service Representative

Clinical Support Specialist

Unit Secretary

Patient Service Representative - Family Practice

Patient Account Registrar

Patient Service Navigator Weekend

Medical Front Office - Patient Service Specialist

Customer Service Representative

Clinic - Scheduler - CMME Oth Anc Svcs CT And Vasc Surg

Patient Service Representative

Patient Care Services -North Float Brunswick, Freeport, Lewiston

Patient Care Representative

Denials Management Account Assistant

Patient Care Coordinator

Front Office Specialist

Patient Service Navigator

Back in Motion Auburn - Front Office Coordinator

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