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Department of Health and Human Services (DHHS)
Opening Date: May 21, 2026
Closing Date: June 4, 2026
Job Class Code: 3064
Grade: 18 (Professional/Technical B.U.)
Salary: $19.02 - $26.48 per hour
Position Number: 02024-1674
Location: Winthrop
This position allows for partial telework with management approval after the first 6 months.
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
Are you an experienced accounting professional who is detail oriented and enjoys independent work in a dynamic, fast-paced environment? Do you possess a high degree of initiative? Then Maine Disability Determination Services (DDS) is looking for you!
Core Responsibilities:
The Case Control Quality Tech reviews and analyzes Disability Determination Services (DDS) and Social Security Administration (SSA) disability claims data to ensure proper receipt and closure of claims. The position’s work requires excellent attention to detail and organizational skills as well as a knack for proofreading. Responsibilities include identifying trends in errors and instructing the professional staff concerning proper coding. The work of this class is distinguished from the Disability Claims Examiner classification by the substantive medical and legal determination knowledge required of the Examiner. The Case Control Quality Technician requires the ability to perform technical analysis of medical and vocational data. Work is performed under general supervision.
Core Responsibilities:
- Reviews disability determination decisions to identify and correct technical coding errors for intake and closure of claims.
- Identifying and resolving minor case intake issues. This includes requesting prior folders or initiating Assistance Requests for local Social Security offices to resolve filing issues.
- Accurately prepares and routes paper claims folders to proper destinations.
- Mailing appropriate notices and pamphlets to claimants and representatives.
- Tracks, records, and determines systemic trends in errors to instruct professional staff in correct coding.
- Writes and submits reports on coding problems and production trends to comply with state and federal mandates.
- Reviews, completes, enters, and retrieves case control documents to maintain accurate computer records.
- Analyzes, prepares, and submits case cost reports to provide cost control information.
- Assists with outgoing mail processing including use of inserter and postage machines.
- May assist with document validation, scanning or other clerical tasks
Minimum Qualifications:
A two (2) year combination of training and experience at the advanced clerical level in hospital, insurance, or related coding, or in the services of disability determination.
Preference given to candidates with SSA Disability related:
- Knowledge of body systems.
- Knowledge of vocational systems.
- Knowledge of the program operations manual system.
- Knowledge of Social Security Administration and department forms.
- Familiarity with SSA disability policies and procedures.
Your conditional job offer and access to Social Security Administration’s (SSA’s) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
Application Information:
For questions about this position, please contact Samantha Gilman at [email protected]
Please upload a recent resume and cover letter.
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact [email protected]
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
- Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
