Top 214 Guest service agent Jobs in Lewisville, Tx

Front Desk Agent
Courtyard Lewisville —Lewisville, TX
- Computer literacy
- Hotel
- High school diploma or GED
FRONT DESK AGENT
TEXAS WESTERN MANAGEMENT PARTNERS —Lewisville, TX
- Part-time
- Hotel
- Marketing
- Entry level
Quick Apply
FRONT DESK - FULL TIME - UP TO $15/HOUR
Crescent Hotels & Resorts LLC —The Colony, TX
- Up to $15 an hour
- Full-time
- Research
- Hotel
- Negotiation
Quick Apply
Hotel Front Desk Agent
Texas Hotel Management —Lewisville, TX
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
7h
Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
Quick Apply
FRONTDESK AGENT
JVK Hospitality —The Colony, TX
- 8 hour shift
- Hotel
- Organizational skills
- Front desk
- Employee discount
Quick Apply
Front Desk Agent
Residence Inn Plano/Legacy Plano, Texas —Plano, TX
- From $18.25 an hour
- Full-time
- Spanish
- Mid-level
- Hotel
- Health insurance
Quick Apply
1d
Front Desk Agent (Full Time)
Omni Hotels & Resorts —Frisco, TX
- Full-time
- Adults
- Math
- Ability to stand for extended periods
Quick Apply
Front Desk Agent
Renaissance Dallas North Hotel —Dallas, TX
- $17 an hour
- Weekends as needed
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
14d
Leasing Associate
RPM Living —Highland Village, TX
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Front Desk Agent- AM- shifts vary
Hilton DFW Lakes Executive Conference Center —Grapevine, TX
- Full-time
- Hotel
- Entry level
- Free parking
- Paid holidays
Quick Apply
6d
FRONT DESK AGENT
Texas Western Hospitality Group —Grapevine, TX
- Full-time
- Hotel
- Marketing
- Entry level
Quick Apply
Hotel Front Desk Agent
Aloft Hotel Coppell by Marriott —Coppell, TX
- $15 - $16 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Paid time off
- Flexible schedule
Quick Apply
Front Desk Associate
Massage Envy —Flower Mound, TX
- $12 - $13 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Hotel Front Desk Agent
SpringHill Suites by Marriott - Denton —Denton, TX
- From $15 an hour
- Part-time
- Background check
- Hospitality
- 18 years or older
- Paid holidays
- Health insurance
Quick Apply
8d
AC Hotel Dallas Frisco - Front Desk Agent
Aimbridge Hospitality —Frisco, TX
- $18.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Front Desk Associate
LA Fitness —Highland Village, TX
- From $11 an hour
- Part-time
- Bilingual
- Hotel
- Grocery store experience
Quick Apply
Front Desk Agent-Part Time
Westin Dallas Stonebriar —Frisco, TX
- Part-time
- Military
- Office
- Math
- Disability insurance
- Health insurance
Quick Apply
Front Desk Receptionist
Staybridge Suites —Plano, TX
- $15 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee assistance program
Quick Apply
Courtyard Dallas DFW Airport North Grapevine - Front Desk Agent
Aimbridge Hospitality —Grapevine, TX
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance

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guest service agent jobs near lewisville, tx

Front Desk Agent

Courtyard Lewisville -
Lewisville, TX

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Job Details

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Courtyard Lewisville

2701 Lake Vista Drive

Lewisville, TX 75067

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

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