Top 64 Business development center representative Jobs in Lexington, Ky

Customer Service Representative
VITALIZING BUSINESS SOLUTIONS INC —Winchester, KY
- $15 an hour
- Overtime
- Microsoft Excel
- HIPAA
- English
Quick Apply
4d
Market Director Medical Staffing Services
Saint Joseph Hospital - Lexington —Lexington, KY
- $48.47 - $72.11 an hour
- Full-time
- Hospital
- 3 years
- Master's degree
Inside Sales Representative- Advertising Executive (Remote)
Guide Book Publishing —Winchester, KY
- Full-time
- Remote
- Office
- Business development
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
3d
Bank Network Administrator II
Forcht Bank —Lexington, KY
- Weekends as needed
- Hybrid work
- 5 years
- Basic math
- System design
- Paid holidays
- Health insurance
Customer Sales & Service Representative
1100 Applied Industrial Technologies, Inc. —Lexington, KY
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Business Development Representative Sales
Dan Cummins of Georgetown —Georgetown, KY
- $50,000 - $120,000 a year
- Full-time
- Business development
- Driver's License
- US work authorization
- Dental insurance
- 401(k)
Quick Apply
Project Cost Analyst
Leidos —Lexington, KY
- $65,650 - $118,675 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Fair chance
- Flexible schedule
Home Care Community Outreach Representative
Helping Hearts USA LLC —Lexington, KY
- $50,000 - $80,000 a year
- Part-time
- Background check
- 18 years or older
- Google Workspace
- Opportunities for advancement
Quick Apply
B2B Sales Representative
Culligan 48MN —Versailles, KY
- $75,000 - $175,000 a year
- Full-time
- Mid-level
- Driver's License
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative (SR)
Helpware —Lexington, KY
- $15 an hour
- 8 hour shift
- English
- Mid-level
- High school diploma or GED
Quick Apply
2d
Associate Paralegal
GRAY, Inc —Lexington, KY
- Overtime
- Word processing
- Computer literacy
- Ability to lift 50 pounds
Assistant Site Manager, MEP
Gray Construction —Lexington, KY
- $90,000 - $125,000 a year
- Remote
- Construction site
- 5 years
- Word processing
Full-Time Dialysis Clinical Coordinator, RN
Rendevor Dialysis —Lexington, KY
- $55 - $60 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Senior Director, Player Services
TwinSpires —Lexington, KY
- 5 years
- Office
- Master's degree
Quick Apply
Part-Time Floating Bank Teller
Forcht Bank —Lexington, KY
- $15.28 - $22.92 an hour
- Part-time
- Basic math
- English
- Finance
- Paid holidays
- Health insurance
Business Banking Officer - Harrodsburg Rd
Republic Bank & Trust Company —Lexington, KY
- Overtime
- Public speaking
- Mid-level
- Office
Finance Director
Georgetown Community Hospital —Georgetown, KY
- Full-time
- Acute care
- Hospital
- Word processing
- Free parking
- Disability insurance
Quick Apply
Vice President, Quality
Gray Construction —Lexington, KY
- Overtime
- Construction site
- 11+ years
- Office
14d
Site Manager, Commissioning
Gray Construction —Lexington, KY
- $100,000 - $150,000 a year
- Overtime
- Construction site
- Word processing
- Computer literacy
Multi-State Regional VP of Sales & Operations
Helping Hearts USA LLC —Lexington, KY
- $125,000 - $150,000 an hour
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Profit sharing
- Health insurance
Quick Apply

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business development center representative jobs near lexington, ky

Customer Service Representative

VITALIZING BUSINESS SOLUTIONS INC -
Winchester, KY

Quick Apply

Job Details

Full-time
$15 an hour
4 days ago

Qualifications

Customer communication
Microsoft Excel
Word embeddings
English
High school diploma or GED
Productivity software
Technical Proficiency
Quality data entry
Customer data entry

Full Job Description

The Customer Service Representative (CSR) is the primary point of contact for Market Place Affordable Care Act (ACA) beneficiaries seeking assistance with their healthcare benefits. Based in Winchester, Kentucky call center, this role requires a compassionate and knowledgeable individual dedicated to providing accurate information, resolving inquiries, and guiding recipients through their Medicare and Medicaid benefits and related processes. Successful CSRs possess strong communication skills, empathy, and technical proficiency with call center software. This position is considered non-exempt, meaning the employee is eligible for overtime pay under the provisions of the Fair Labor Standards Act (FSLA).

Customer Support: Answer inbound calls from Medicare and Medicaid recipients (and potentially family members or caregivers) regarding their benefits, eligibility, claims, coverage, and related programs. Address inquires, concerns, and complaints with empathy and professionalism, ensuring each caller feels heard and valued.
Customer Service: Assist beneficiaries with understanding their statements, navigating enrollment processes, and locating providers. Identify customer needs and offer appropriate solutions or guidance, striving for first call resolution whenever possible.
Compliance and Quality: Adhere strictly to CMS regulations, HIPAA guidelines, and company policies to ensure security and confidentiality beneficiary information.
Documentation and Data Entry: Accurately document all caller interactions, inquires, and resolutions in the Customer Relationship Management (CRM) system and other relevant databases. Enter and update beneficiary information with the precision and attention to detail.

Problem Resolution and Escalation: Analyze problems and determine the best solution or path to resolution, escalating complex issues to supervisors or specialized teams when necessary. Assure timely follow-up on pending cases and communicate expected resolution times to beneficiaries.
Continuous Learning: Maintain up-to-date knowledge of evolving CMS regulations, policies, and program updates. Participate actively in on-going training and development programs to enhance skills and knowledge.

High School Diploma or GED required.
Minimum of 1 year of customer service experience, preferably a call center, healthcare, or government- regulated environment.
Must be able to speak and read English clearly, professionally, and fluently
Excellent verbal and written communication skills.
Strong active listening skills and empathy.
Experience with handling escalations, ensuring quality service, and improving customer experience.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
May be required to work overtime and scheduled holidays.
Must work on-site at the Winchester, Kentucky office location.
Must complete and certify in all required internal training programs, including CMS Medicare and Medicaid specific training.
Must have the ability to work as a member of a team and collaborate with colleagues.
Must have the ability to navigate multiple computer systems and enter data accurately while speaking with callers.

Quick Apply

Refine Your Search

business development center representative jobs in lexington, ky

Customer Service Representative

Market Director Medical Staffing Services

Inside Sales Representative- Advertising Executive (Remote)

Bank Network Administrator II

Customer Sales & Service Representative

Business Development Representative Sales

Project Cost Analyst

Home Care Community Outreach Representative

B2B Sales Representative

Customer Service Representative (SR)

Associate Paralegal

Assistant Site Manager, MEP

Full-Time Dialysis Clinical Coordinator, RN

Senior Director, Player Services

Part-Time Floating Bank Teller

Business Banking Officer - Harrodsburg Rd

Finance Director

Vice President, Quality

Site Manager, Commissioning

Multi-State Regional VP of Sales & Operations

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