Top 23 Dispatchers Jobs in Lexington, Ky

Call Center Dispatcher 1/Router - Lexington, KY on-site
Warrior Service Company LLC —Midway, KY
- $20 - $22 an hour
- 8 hour shift
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
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3d
Dispatcher
Guardian Fleet Services —Lexington, KY
- On call
- Computer literacy
- Pass drug screening
- English
- AD&D insurance
- Paid holidays
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Customer Service Coordinator
TQL —Lexington, KY
- From $16.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Health insurance
- Dental insurance
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Road Supervisor – Paratransit
RATP Dev USA —Lexington, KY
- $25 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- Mid-level
Quick Apply
3d
2nd Shift Luxury Transportation Office Specialist
Gold Shield Indy Worldwide Transportation —Lexington, KY
- $15 - $22 an hour
- Full-time
- Organizational skills
- Communication skills
- Entry level
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Traffic Administrator
Yulista Holdings —Lexington, KY
- Full-time
- Microsoft Word
- Mid-level
- Office
6d
Luxury Transportation Office Specialist - Weekend Shift
Gold Shield Indy Worldwide Transportation —Lexington, KY
- $15 - $22 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
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MAINTENANCE DISPATCHER
ALGOOD FOOD COMPANY —Lawrenceburg, KY
- $30 - $31 an hour
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED
Transport Dispatch Manager
Guardian Fleet Services —Lexington, KY
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
12d
Surgery Dispatcher - Hagyard Equine Medical Institute
PetVet Care Centers —Lexington, KY
- $16.50 an hour
- Surgery
- Computer literacy
- Basic math
- Paid parental leave
- Health insurance
Quick Apply
Logistics Coordinator
Akralos Animal Nutrition LLC —Nicholasville, KY
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
Quick Apply
Special Response Security - Dispatch
GardaWorld Security Services U.S. —Georgetown, KY
- $18 an hour
- Weekends as needed
- Background check
- Customer service
- Military
- Paid holidays
- Disability insurance
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Security Dispatch Officer
GardaWorld Security Services U.S. —Georgetown, KY
- $18 an hour
- 12 hour shift
- Background check
- Customer service
- Military
- Paid holidays
- Disability insurance
Quick Apply
13d
Sales Agent
SALLEE HORSE VANS —Lexington, KY
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick Apply
CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch
VGN TRUCKING INC —United States
- $2,500 - $4,000 a week
- Full-time
- CDL A
- Mid-level
- Clean MVR report
- Fuel card
- Referral program
Quick Apply
10d
Looking for OWNER-OPERATORS - 10% Dispatch fee - FUEL DISCOUNT - FIRST WEEK FREE
Space9Corporation —United States
- Up to $10,000 a week
- Contract
- Background check
- Owner-operator
- Pass drug screening
- Passenger ride along program
- Fuel card
Quick Apply

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Dispatcher
Guardian Fleet Services —Lexington, KY
Receive and prioritize incoming service calls from customers, law enforcement, motor clubs, and internal systems. Ability to pass background and drug screening.
Quick Apply
Call Center Dispatcher 1/Router - Lexington, KY on-site
Warrior Service Company LLC —Midway, KY
Take incoming calls from clients and technicians in the field documenting service repair completion details. Monitor electronic mailboxes for new service calls,…
$20 - $22 an hour
Quick Apply
3d

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Intermodal Dispatcher
EVANS DELIVERY —Orient, OH
Immediate need for an experienced Intermodal dispatcher with a minimum of 1 year experience and must be able to start immediately.
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Experienced Trucking Dispatcher
EVANS DELIVERY —Orient, OH
The ideal candidate will have previous dispatching experience with intermodal, be highly organized and have the ability to multitask and be a team player.
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dispatchers jobs near lexington, ky

Call Center Dispatcher 1/Router - Lexington, KY on-site

Warrior Service Company LLC -
Midway, KY

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Job Details

Full-time
$20 - $22 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Email customer support
Experience working with the veteran population
Phone communication
Writing skills
Service scheduling
Staff scheduling
Team scheduling
Schedule creation
Office phone management

Full Job Description

Call Center Customer Service Dispatcher 1/Router

Lexington, KY (Midway, KY) on-site

As a Call Center Customer Service Rep Dispatcher, you will be responsible for assigning work to technicians and coordinating schedule dates with our customers; scheduling like that of a truck driver scheduler, where you plan routes well in advance. The role we need to fill involves creating detailed routes up to two weeks in advance for veterans on our reports, ensuring efficient service delivery. This position is critical to our success and will require strong administrative and communication skills. Also important with this position, is the ability to execute day-to-day tasks that will allow for delivery of outstanding service to our clients while meeting realistic margin and revenue expectations.

You will make initial contact to the new patients to confirm their address, phone number, and acquire an emergency/secondary backup contact number.
You will contact the patients with emergency orders within 4 hours and schedules the home visit/delivery within 8 hours.
You will answer calls and address them; accordingly, otherwise transfer them to the relevant department.
You will provide patients (Veterans and other retail customers) and VA Officials with courteous customer service in person, over the phone, or via emailing in.
You will provide timely resolution of customer complaints, concerns, and inquiries and record them in the complaint log.
You will record adequate notes in the Customer Relationship Management platform of Salesforce. Please don’t forget to set reminder notifications in Salesforce to do the required follow ups.
Schedule technicians directly and indirectly according to client specifications and requests
Arrange for necessary repairs to restore service and comfort to clients
Communicate and relay information from technicians in the field to clients in real-time
Prepare and monitor daily work lists
Create work orders through our software and monitor through to completion
Take incoming calls from clients and technicians in the field documenting service repair completion details
Monitor electronic mailboxes for new service calls, requests for updates, and system-generated messages
Operate in multiple software applications both internal and client driven
Build and maintain strong, long-lasting client relationships
You will call the patients with completed service appointments of the assigned service territories of the previous day to conduct Patient Survey for Quality Assurance.
Communicate with the Technicians/Drivers to resolve any scheduling or home delivery concerns.
You should respond effectively to customers rejecting their orders, determining the reason, and offering possible alternatives.
You will prepare reports and correspondence as instructed by the supervisor.
You should process and provide adequate response to the daily emails to the main order intake, as well as the assigned work email.

Work Location:

On-Site in Lexington, KY (Midway, KY), Reliably commute or planning to relocate before starting work (Required)

Schedule:

Monday to Friday 8a to 4:30p

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Position Requirements:

1 year of routing/dispatching experience with customer service (preferred)
1 year contact center or call center work experience (required)
1 year of advanced scheduling experience
1 year of heavy inbound/outbound phone and email inquiries that requires clear communication with both veterans and team members
1 year of work experience managing both proactive scheduling and communication
1 year working in a metrics-driven environment

Technical Skills: Proficiency in scheduling and CRM software; familiarity with Salesforce is a plus.
Professional etiquette with communication verbally and in writing
Quick learner and willingness to be trained
Ability to express empathy and integrity
Results-driven mentality

Ability to pass a background check

Shift:

8-hour shift

Work setting:

In-person in Lexington/Midway, KY
Office environment

Monday to Friday 8a-4:30p
40 hours per week

Quick Apply

Refine Your Search

dispatchers jobs in lexington, ky

Call Center Dispatcher 1/Router - Lexington, KY on-site

Dispatcher

Customer Service Coordinator

Road Supervisor – Paratransit

2nd Shift Luxury Transportation Office Specialist

Traffic Administrator

Luxury Transportation Office Specialist - Weekend Shift

MAINTENANCE DISPATCHER

Transport Dispatch Manager

Surgery Dispatcher - Hagyard Equine Medical Institute

Logistics Coordinator

Special Response Security - Dispatch

Security Dispatch Officer

Sales Agent

CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch

Looking for OWNER-OPERATORS - 10% Dispatch fee - FUEL DISCOUNT - FIRST WEEK FREE

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