Top 15 It entry level Jobs in Lexington, Ky

Help Desk Technician
FAT Brands Inc —Lexington, KY
- $40,000 - $50,000 a year
- Full-time
- Typing
- In-person
- Associate's degree
Help Desk Analyst
Fazoli's —Lexington, KY
- Weekends as needed
- Mid-level
- Driver's License
- Clean MVR report
Quick Apply
Service Coordinator / Junior IT Technician (Tier I)
Mayfield IT Consulting —Lexington, KY
- $16 - $20 an hour
- Full-time
- English
- Windows
- US work authorization
- Health insurance
- 401(k)
Quick Apply
5d
Programmer Analyst
Georgetown College —Georgetown, KY
- Overtime
- Computer literacy
- 3 years
- Communication skills
Quick Apply
6d
Classroom Technology Assistant
University of Kentucky —Lexington, KY
- $14 an hour
- Part-time
- Background check
- Classroom
- Pass drug screening
8d
TELECOM NETWORK SPECIALIST
Frankfort Plant Board —Frankfort, KY
- $30.36 - $45.53 an hour
- Full-time
- Management
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
1d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Lexington, KY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Information Security Engineer
Eastern Kentucky University —Richmond, KY
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
Technicians (SME I)
LAUKOA —Lexington, KY
- $65,000 - $70,000 a year
- Full-time
- 1 year
- Senior level
- AD&D insurance
- Health insurance
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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it entry level jobs near lexington, ky

Help Desk Technician

FAT Brands Inc
Lexington, KY

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Job Details

Full-time
$40,000 - $50,000 a year

Qualifications

Computer operation
Technical support via phone
Phone communication
Computer hardware
Desktop (troubleshooting support)
Typing
Phone triage
Associate's degree
Client interaction via phone calls

Full Job Description

Description:

WHAT WE ARE LOOKING FOR: We are looking for a Help Desk Technician to perform a variety of technical problem analysis for systems and applications provided to technology users by the Information Technology (IT) department ensuring prompt and efficient resolution. Help Desk Technicians are the primary point of contact for all users of technology seeking technical assistance.

PRIMARY DUTIES AND RESPONSIBILITIES:

Provide support and resolve technical issues to end users.
Log and track requests for assistance utilizing approved call-tracking software.
Maintain lines of communication with technology users and technical staff to communicate the status of problem resolution.
Triage and escalate level 2, 3, and emergency calls to appropriate technical staff or outside vendor, as necessary.
Participate in the preparation of procedure manuals and documentation for end-user and help desk reference.
Track user problem trends and make recommendations for pro-active solutions and improvements to the Help Desk Supervisor.
Assists in training new help desk personnel by providing backup coverage.
Prioritize workload based on the severity of issue and customer need.
Write clear and effective correspondence to technology users as necessary.
Performs a variety of complicated tasks and performs other duties as assigned.

Requirements:

Strong verbal and written communication skills, with the ability to communicate effectively with personnel at all levels in the organization employing a high degree of tact and diplomacy to promote a positive image of the department.
Customer service skills including telephone responsiveness, intermediate typing, and technical troubleshooting skills.
Possess self-initiative, positive attitude, and ability to work well within a team environment.
Possess prior experience, training, and the ability to apply problem solving skills to resolve technical issues
Previous working knowledge in the establishing and accomplishing of departmental/professional goals.
Working knowledge of PC hardware and software.
Ability to work flexible shifts.
Ability to multi-task and prioritize all technical issues that arise.
Associate degree in an IT related field such as computer information systems.
Previous work experience in the restaurant industry preferred but not required.

This position is in person, based out of Lexington, Kentucky.

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Refine Your Search

it entry level jobs in lexington, ky

Help Desk Technician

Help Desk Analyst

Service Coordinator / Junior IT Technician (Tier I)

Programmer Analyst

Classroom Technology Assistant

TELECOM NETWORK SPECIALIST

Now Hiring IT and Telecom Field Technicians

Information Security Engineer

Technicians (SME I)

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