Top 336 Patient support manager Jobs in Lexington, Ky

Operations Manager
Healthmark Group —Winchester, KY
- $55,000 - $70,000 a year
- Full-time
- 5 years
- HIPAA
- Travel
Quick Apply
6d
Medical Support Assistant (Advanced)
US Veterans Health Administration —Lexington, KY
- $47,779 - $62,112 a year
- Online Application
- Background check
- Pass drug screening
- No experience needed
- Paid parental leave
- Paid holidays
Health Center Manager 2 (KY)_Health Center
Planned Parenthood GNHI —Lexington, KY
- $64,000 - $107,795 a year
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Medical Support Assistant
US Veterans Health Administration —Lexington, KY
- $42,862 - $55,721 a year
- Online Application
- Background check
- High school
- Pass drug screening
- Paid parental leave
- Paid holidays
11d
Targeted Case Manager I
BrightView LLC —Nicholasville, KY
- $40,000 - $45,000 a year
- Full-time
- Microsoft Outlook
- HIPAA
- Bachelor's degree
- Disability insurance
- Health insurance
10d
Patient Service/Front Desk Coordinator
MyEyeDr. —Lexington, KY
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Patient Care Manager Assistant/UKHC
University of Kentucky —Lexington, KY
- $30.00 - $53.67 an hour
- Weekends as needed
- Background check
- Nursing
- RN License
11d
Program Integrity Manager
CVS Health —Frankfort, KY
- $54,300 - $145,860 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
13d
Senior Manager, Patient Advocacy
uniQure —Lexington, KY
- $168,000 - $218,000 a year
- Remote
- 5 years
- Public speaking
- English
7d
Manager, Medicaid Value-Based Care Operations
CVS Health —Frankfort, KY
- $54,300 - $159,120 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
11d
Home Health Support Assistant
Adoration Health —Lexington, KY
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Disability insurance
- Health insurance
PPAA--Public Policy Manager_Public Affairs
Planned Parenthood GNHI —Lexington, KY
- $85,000 - $102,000 a year
- Full-time
- Management
- Customer service
- Bachelor of Science
- Disability insurance
- Health insurance
Targeted Case Manager
BrightView LLC —Georgetown, KY
- $40,000 - $45,000 a year
- Full-time
- Microsoft Outlook
- HIPAA
- Bachelor's degree
- Disability insurance
- Health insurance
Staff Support Associate II/UKHC
University of Kentucky —Lexington, KY
- $16.20 - $24.82 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
19h
Patient Relations Lead - full benefits, no weekends, growth opportunities!
Eye Care Partners Career Opportunities —Lexington, KY
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
6d
Registered Nurse
Oak Street Health —Lexington, KY
- $54,095 - $116,760 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Licensed Account Manager
Longevity Health —Lexington, KY
- Full-time
- Clean driving record
- Skilled nursing facility
- Nursing home
Quick Apply
13d
Nurse Practitioner
LiveWell Choice, LLC —Lexington, KY
- Full-time
- Nursing
- Clean driving record
- Nursing home
Quick Apply
Clinical Manager (BCBA)
Cultivate Behavioral Health & Education —Lexington, KY
- $88,000 - $100,000 a year
- Full-time
- Pass drug screening
- Public speaking
- Mid-level
- Continuing education credits
- Paid holidays
Quick Apply
Home Health Licensed Practical Nurse
Centerwell —Lexington, KY
- $53,000 - $73,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Paid parental leave
- Paid holidays

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patient support manager jobs near lexington, ky

Operations Manager

Healthmark Group -
Winchester, KY

Quick Apply

Job Details

Full-time
$55,000 - $70,000 a year
6 days ago

Qualifications

Customer communication
Team leadership
Key Performance Indicators
Operational excellence initiatives
General management

Full Job Description

COMPANY: HealthMark Group is a leading provider of digital health information management solutions for healthcare providers across the country. The company offers a full suite of technology-enabled, compliant, and patient-centric release of information solutions designed to alleviate provider’s health information management burdens and improve their patient experience. With our proprietary MedRelease platform, we enable thousands of clinics and hospitals to transform administrative HIM processes into seamless digital encounters, and HealthMark leads the industry in transparency, efficiency, and ease of use. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

Manager, Remote-Based (Approximately 25% Travel)- preferred location in KY for onsite support

Provides operational leadership and oversight for Release of Information (ROI) services across assigned facilities, supporting a primarily remote team while traveling as needed to maintain service consistency, resolve issues, strengthen client relationships, ensure accurate, compliant, and timely processing of health information requests.

Job Role and Responsibilities

Travel up to 25% to assigned facilities or designated locations in Kentucky, Tennessee, North Carolina, and West Virginia to support operations, provide in-person leadership, and maintain consistency across sites.
Provide leadership and oversight for a primarily remote team responsible for escalations, emerging issues, and day-to-day Release of Information (ROI) operations across assigned facilities.
Foster a culture of excellence, accountability, and engagement that supports high performance and exceptional service delivery.
Ensure ROI requests are completed accurately, efficiently, and within established service-level expectations, including timely processing of STAT requests and management of standard request queues.
Monitor team performance, workflow quality, and procedural compliance to ensure accuracy, confidentiality, proper invoicing, and adherence to organizational and client requirements.
Serve as the primary resource for team members by removing barriers, resolving complex issues, and supporting operational continuity in both remote and onsite environments.
Validate requests and authorize the release of protected health information in accordance with applicable regulations, company policies, and established procedures.
Analyze, track, and communicate operational results, trends, and improvement opportunities in a proactive and consistent manner.
Build and maintain effective relationships with facility contacts and clients to ensure service standards are consistently met or exceeded.
Provide onboarding, training, coaching, and in-person support as needed to promote employee readiness, successful transitions, and consistent execution of responsibilities.
Travel onsite is needed to address urgent issues, conduct operational check-ins, support employee training, provide client support, and assist with workforce transitions, including staff terminations or related changes.
When onsite, oversee site readiness by maintaining an organized work environment, ensuring records and files are properly secured, updating facility guides, and confirming adequate supplies are available.
Establish team goals, measure progress, and communicate results to promote accountability, continuous improvement, and teammate engagement.
Demonstrate a high standard of customer service through professional communication, reliable follow-through, issue resolution, and an effective presence in both remote and onsite settings.
Perform other related duties as assigned

Requisite Experience and Qualifications:

Associate's degree or higher
Minimum 5 years of healthcare experience
Working knowledge of HIPAA, 21st Century Cures Act, Information Blocking requirements, etc. (ideal, not required)
Customer-centric, ambitious, highly organized, detail-oriented
Excellent managerial skills
Strong verbal and written communication skills
Strong Focus on continuous improvement, KPI development, improving team cohesion and communication, and just generally getting better every day, month, year, etc.

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

This role does or may require regular access to Protected Health Information (PHI) and/or confidential client data. The incumbent must demonstrate a strong understanding of confidentiality requirements, adhere to all HIPAA regulations and organizational privacy and security policies, and report any known or suspected unauthorized access, use, or disclosure of PHI immediately to the Privacy Officer or Information Security team. This position requires timely completion of all required company-sponsored and regulatory training programs

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Refine Your Search

patient support manager jobs in lexington, ky

Operations Manager

Medical Support Assistant (Advanced)

Health Center Manager 2 (KY)_Health Center

Medical Support Assistant

Targeted Case Manager I

Patient Service/Front Desk Coordinator

Patient Care Manager Assistant/UKHC

Program Integrity Manager

Senior Manager, Patient Advocacy

Manager, Medicaid Value-Based Care Operations

Home Health Support Assistant

PPAA--Public Policy Manager_Public Affairs

Targeted Case Manager

Staff Support Associate II/UKHC

Patient Relations Lead - full benefits, no weekends, growth opportunities!

Registered Nurse

Licensed Account Manager

Nurse Practitioner

Clinical Manager (BCBA)

Home Health Licensed Practical Nurse

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