Top 62 Front desk agent Jobs in Lexington, Nc

Front Desk Associate/Guest Services
Holiday Inn Express & Suites Lexington —Lexington, NC
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Quick Apply
1d
Front Desk Representative
Hampton Inn Lexington —Lexington, NC
- Part-time
- Computer literacy
- Basic math
- Hotel
- Employee discount
Quick Apply
4d
Front Desk Patient Advocate
Compleat Kidz —Winston-Salem, NC
- $18 an hour
- Background check
- Clinic
- Children
- Paid holidays
- Health insurance
Quick Apply
10d
Patient Representative (Front Desk)- Reserved Staffing- Huntersville
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Salisbury, NC
- Monday to Friday
- Clean driving record
- High school diploma or GED
- Clinic
4d
Concierge
Sunrise Senior Living —Winston-Salem, NC
- $13.50 - $16.88 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Front Desk Assoc./On-Call Overnight Attendant (Wkends.)
COP Winston-Salem LLC —Winston-Salem, NC
- $15 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Patient Access Specialist - Front Desk
DIGESTIVE HEALTH SPECIALISTS PA —Winston-Salem, NC
- Full-time
- Microsoft Word
- Typing
- Communication skills
Quick Apply
Patient Representative (Front Desk)- Kernersville
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Winston-Salem, NC
- Monday to Friday
- 3 years
- High school diploma or GED
- Clinic
Front Desk Care Associate
Apogee Behavioral Medicine Management Services —Winston-Salem, NC
- $18 - $22 an hour
- Full-time
- Background check
- OSHA
- Customer service
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent
Embassy Suites Winston Salem —Winston-Salem, NC
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
PART TIME Front Desk Clerk - Open Availability
Woodspring Suites Winston-Salem Haynes Mall —Winston-Salem, NC
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
10d
Hotel Front Desk Supervisor - High Point Univ - Kahn Hotel & Alo Res
Aramark —High Point, NC
- Mid-level
- Hotel
- Communication skills
Part Time Front Desk Agent at Fairfield Inn Downtown Winston Salem
Summit Hospitality Incorporated —Winston-Salem, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Clerk (Part Time, $17.50/hr.), Graylyn Conference Center
Wake Forest University —Winston-Salem, NC
- $17.50 an hour
- Part-time
- High school diploma or GED
- University
- Data entry
Front Desk Receptionist
Kid Smiles —High Point, NC
- From $14 an hour
- Full-time
- Bilingual
- Dental office
- Customer service
- Paid time off
Quick Apply
Front Office Associate
Ideal Dental —Winston-Salem, NC
- Full-time
- Dental office
- Children
- Travel
- Paid holidays
- Health insurance
Quick Apply
2d
Night Auditor - Overnight Laundry
Woodspring Suites Winston Salem - Haynes Mall —Winston-Salem, NC
- $16 an hour
- Part-time
- Hotel
- Organizational skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Winston-Salem, NC
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
9d
Front Desk Clerk
Khan Hospitality Group —Winston-Salem, NC
- $13 - $15 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
Quick Apply
Hotel Guest Service Representative - Holiday Inn Express & Suites Salisbury, NC
Holiday Inn Express & Suites Salisbury NC —Salisbury, NC
- Part-time
- Sales
- Computer literacy
- Writing skills
- Disability insurance
- Dental insurance
Quick Apply

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front desk agent jobs near lexington, nc

Front Desk Associate/Guest Services

Holiday Inn Express & Suites Lexington
Lexington, NC

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Job Details

Full-time
1 day ago

Benefits

Employee discount
Opportunities for advancement

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Summary:
The Front Desk Associate is the first point of contact for guests at the hotel, responsible for providing exceptional service during check-in, check-out, and throughout their stay. This role involves handling guest inquiries, processing reservations, and ensuring that all guest needs are met with efficiency and professionalism.

Key Responsibilities

Guest Service

Welcome guests upon arrival, ensuring a warm and friendly reception.
Perform check-in and check-out procedures accurately, efficiently, and in accordance with hotel policies.
Assist guests with reservations, room assignments, and any special requests to ensure a pleasant stay.
Provide guests with information about hotel amenities, services, and local attractions, offering recommendations as needed.
Address and resolve guest concerns or complaints promptly, escalating issues to the Front Desk Manager when necessary.

Front Desk Operations

Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately.
Answer and direct incoming calls, taking reservations and handling guest inquiries with professionalism.
Manage room keys, ensuring they are issued, tracked, and returned securely.
Coordinate with housekeeping and maintenance departments to ensure rooms are clean, ready for occupancy, and that any guest requests are fulfilled.

Administrative Tasks

Maintain accurate records of guest information, reservations, and billing details in the property management system (PMS).
Balance and reconcile daily transactions, ensuring accuracy in cash handling and credit card processing.
Prepare and distribute guest folios at check-out, ensuring all charges are accurate and accounted for.
Assist in maintaining the cleanliness and organization of the front desk area, including stocking supplies and managing inventory.

Collaboration and Communication

Work closely with other departments, such as housekeeping and food and beverage, to ensure seamless service and guest satisfaction.
Communicate effectively with the Front Desk Manager and other team members regarding guest needs, special requests, and any operational issues.
Participate in team meetings and training sessions to stay updated on hotel policies, procedures, and promotions.
Support the front desk team during busy periods or when additional help is needed.

Security and Safety

Follow all security procedures, including verifying guest identities and maintaining key control.
Report any suspicious activities, safety hazards, or maintenance issues to hotel management immediately.
Ensure that guest privacy and confidentiality are maintained at all times.

Other duties as assigned to meet the needs of the property.

Qualifications:

High school diploma or equivalent.
Previous experience in a front desk, customer service, or hospitality role is preferred.
Strong communication and interpersonal skills, with a focus on guest service.
Proficiency in front desk software systems, including property management systems (PMS).
Ability to work independently and handle multiple tasks efficiently in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Physical ability to stand for extended periods and handle guest luggage if necessary.

Working Conditions:

Flexible working hours, including weekends and holidays.
May require working in shifts, including evenings and overnight.
Physical stamina is required for long periods of standing and interacting with guests.

Benefits:

Competitive salary.
Employee discounts on hotel stays.
Opportunities for career advancement within the hotel.

The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job.

Crossroads Hospitality, LLC and its affiliates are Equal Opportunity/Affirmative Action Employers, and encourage women, minorities, individuals with disabilities, and protected veterans to apply.

Quick Apply

Refine Your Search

front desk agent jobs in lexington, nc

Front Desk Associate/Guest Services

Front Desk Representative

Front Desk Patient Advocate

Patient Representative (Front Desk)- Reserved Staffing- Huntersville

Concierge

Front Desk Assoc./On-Call Overnight Attendant (Wkends.)

Patient Access Specialist - Front Desk

Patient Representative (Front Desk)- Kernersville

Front Desk Care Associate

Front Desk Agent

PART TIME Front Desk Clerk - Open Availability

Hotel Front Desk Supervisor - High Point Univ - Kahn Hotel & Alo Res

Part Time Front Desk Agent at Fairfield Inn Downtown Winston Salem

Front Desk Clerk (Part Time, $17.50/hr.), Graylyn Conference Center

Front Desk Receptionist

Front Office Associate

Night Auditor - Overnight Laundry

Patient Service/Front Desk Coordinator

Front Desk Clerk

Hotel Guest Service Representative - Holiday Inn Express & Suites Salisbury, NC

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