Top 960 Customer experience manager Jobs in Lexington Ky

Resident Relations Manager
CPM, Inc. —Lexington, KY
- $22 - $25 an hour
- Full-time
- Mid-level
- Office
- Residential
- Paid parental leave
- Paid holidays
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Assistant Project Manager
Elliott Companies Inc —Lexington, KY
- $50,000 - $75,000 a year
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Dental insurance
- 401(k)
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Client Scheduling - Client Scheduling Team Lead
Veritext —Lexington, KY
- $25.50 - $30.00 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Disability insurance
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14d
Resident Services Manager
West Shore —Lexington, KY
- Weekends as needed
- Management
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
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Community Manager
Westminster Management —Lexington, KY
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Health insurance
- Tuition reimbursement
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12d
Community Manager
CPM, Inc. —Lexington, KY
- $75,000 - $85,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Office
- Paid parental leave
- Paid holidays
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SERVICE MANAGER
Worldwide Equipment Enterprises Inc —Lexington, KY
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
5d
Senior Construction Project Manager
Denham-Blythe —Lexington, KY
- Full-time
- 11+ years
- Office
- Analysis skills
- Disability insurance
- Relocation assistance
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Mgr., Rates & Regulatory
East Kentucky Power Cooperative —Winchester, KY
- Full-time
- 5 years
- Public speaking
- Office
- Health insurance
- Dental insurance
Service Manager
Service Pros Installation Group —Lexington, KY
- Full-time
- Inventory management
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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Licensed Electrician (Lead Role – Residential & Light Commercial)
Lexington Electrical and Hvac —Lexington, KY
- $30 - $35 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Fuel card
- Health insurance
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Automotive Finance Manager
Tim Short Autoplaza —Lexington, KY
- $80,000 - $200,000 a year
- Full-time
- Dealership
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Production Manager
M&S Machining Inc —Winchester, KY
- Full-time
- Background check
- Management
- ERP systems
- Travel reimbursement
- Paid holidays
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General Manager – HVAC Service Operations
TP Mechanical —Lexington, KY
- $115,000 - $135,000 a year
- Full-time
- 5 years
- Engineering
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
Lead Supervisor
Infiltrator Water Technologies —Winchester, KY
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health savings account
Architectural Project Manager
Integrity Architecture —Lexington, KY
- $70,000 - $95,000 a year
- Full-time
- No education required
- Construction site
- Office
- Paid holidays
- Health insurance
Quick Apply
District Sales Manager
Premium Retail Services —Lexington, KY
- $70,000 - $80,000 a year
- Weekends as needed
- Inventory management
- Merchandising
- Mid-level
- Paid training
- Disability insurance
Quick Apply
8d
Front Office Manager
SEKRI —Paris, KY
- From $11 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
14d
Construction Site Manager
Bristol Group, LLC —Lexington, KY
- From $80,000 a year
- Full-time
- Management
- Construction site
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Safety Manager
Aristeo Construction —Georgetown, KY
- Full-time
- Spanish
- Construction site
- 5 years
- Health savings account
- Paid holidays
Quick Apply

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Resident Relations Manager

CPM, Inc. -
Lexington, KY

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Job Details

Full-time
$22 - $25 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching

Qualifications

Tax law compliance support experience
Managing customer accounts
Fair Housing Act
Customer retention
Community management
Accounts receivable management
Financial transaction processing
Property showing
Mid-level
Client relationship development
Financial performance report preparation
Compliance management
Lease or rental agreement management
Financial operations management
Customer engagement
Resident rapport building
Prospecting
Cleaning
Individual consumer customer service
Office management
Community relationship building
Business operations
Marketing operations
Account management experience
2 years
Sales follow-up
Multifamily properties
Marketing
Tenants
Financial compliance

Full Job Description

(https://www.cproperties.com/join-our-team/workplace-recognition)

Continental Properties (https://www.cproperties.com/who-we-are/our-story) is looking for an enthusiastic and customer-centric Resident Relations Manager to join our team at our beautiful Springs at Polo (https://www.springsapartments.com/apartments/ky/lexington/springs-at-polo-club) Club residential apartment community in Lexington, KY.

(https://www.authentixapartments.com/apartments/wi/cottage-grove/authentix-cottage-grove/?utm_source=google&utm_medium=cpc&utm_campaign=cottage-grove&utm_content=sun-prairie-apts&gad_source=1&gad_campaignid=17061991185&gbraid=0AAAAAok31ScpuHikEeQuCNKR8PJOwgzcL&gclid=EAIaIQobChMIorDP257gkAMVMSytBh0g7QuREAAYASAAEgJeOvD_BwE)You will help lead the successful operations of the community. Our Resident Relations Managers perform responsibilities related to business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing. You will report to the Community Manager of the property.

Position Specifics

Full-Time
Pay: $22.00- $25.00
Additional earning potential through position-specific performance incentives

Essential Responsibilities:

Providing an Exceptional Resident Experience

Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best by inspecting and preparing tour-ready units and maintaining a clean, inviting model and tour path daily

Driving Success Through Sales & Marketing

Drive leasing success from first contact to move-in. Responding to inquiries, conducting tours, following up with prospects, and coordinating seamless move-ins while leveraging creative marketing, advertising, resident events, and technology to achieve revenue and occupancy goals

Day-to-Day Office & Community Operations

Ensure a best-in-class resident experience by managing prospect and resident follow-ups, conducting move-in and move-out inspections, and leading execution on lease renewals, evictions and occupancy tracking. All while maintaining full compliance with Fair Housing, Tax Compliance, and all applicable regulations

Your Role in Revenue & Retention

Manage the financial pulse of the property from rent collection and payment processing to monthly financials and delinquency management while building genuine relationships with residents, addressing their needs, and ensuring they are excited to renew

Skills for Success:

Brings 2+ years of apartment leasing experience with a solid foundation in resident relations and property financials including rent collection, payment processing, and account management
Can work a flexible schedule —including weekends, evenings, and holidays—because great service doesn't clock out at 5
Comfortable balancing desk work with being on your feet— touring the community (for a period of up to 8 hours), climbing stairs, cleaning units, and using standard office tools like computers and phones throughout the day

Why You'll Love Life at Continental:

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:

Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here (https://www.cproperties.com/news/topic/you-belong-here)!
Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
(https://rb.gy/nqqob9%20)

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.

For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.

We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer experience manager jobs in lexington ky

Resident Relations Manager

Assistant Project Manager

Client Scheduling - Client Scheduling Team Lead

Resident Services Manager

Community Manager

Community Manager

SERVICE MANAGER

Senior Construction Project Manager

Mgr., Rates & Regulatory

Service Manager

Licensed Electrician (Lead Role – Residential & Light Commercial)

Automotive Finance Manager

Production Manager

General Manager – HVAC Service Operations

Lead Supervisor

Architectural Project Manager

District Sales Manager

Front Office Manager

Construction Site Manager

Safety Manager

I want to receive the latest job alert for customer experience manager in lexington ky

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