Top 6 Junior mission planning Jobs in Lexington Park, Md

Junior Help Desk Agent (2843)
PSI Pax —Naval Air Station Patuxent River, MD
- Weekends as needed
- Background check
- Word processing
- Research
Junior Mission Planning Engineer
Saalex —Lexington Park, MD
- $65,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Engineering
- AD&D insurance
- Disability insurance
Quick Apply
Junior Systems Administrator (5461)
SMX —Naval Air Station Patuxent River, MD
- $61,000 - $105,000 a year
- Bachelor of Science
- Mid-level
- High school diploma or GED
Quick Apply
Junior Project Manager
MAGEE TECHNOLOGIES LLC —Naval Air Station Patuxent River, MD
- $35 - $50 an hour
- Full-time
- Finance
- Analysis skills
- SharePoint
- Paid jury duty
- Health savings account
Quick Apply
Navy ERP Analyst Junior (2914)
PSI Pax —Naval Air Station Patuxent River, MD
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level

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junior mission planning jobs near lexington park, md

Junior Help Desk Agent (2843)

PSI Pax -
Naval Air Station Patuxent River, MD

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Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in Patuxent River, MD. We are recognized as key contributors to our DOD Customer’s mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer’s complex requirements. We help our customers nationwide coordinate services across their enterprises, enhance efficiency through process improvement, and delivering quality services within cost and on schedule.

PSI Pax, Inc. has an exciting opportunity for a Help Desk Agent (Full-time) to support our government customer in Patuxent River, MD.

Duties & Responsibilities:

Provide Tier 1 technical assistance to computer program users.
Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
Provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems.
Follow all processes and procedures related to call handling, call escalation, data capturing, closure and follow up procedures.
Communicate with customers to provide status, feedback, or general information regarding their request or inquiry for service.
Resolve incidents or requests as required.
Conduct customer satisfaction call backs and record results.
Attend ongoing Government-provided knowledge transfer and training sessions.
Stay abreast of all changes in standard operating procedures.
Utilize the Knowledge Management System to assist with call resolution.
Attend team meetings as required.

Required Qualifications

Must be able to attend an on-site four (4) week training program at NAS PAX River.
Less than three (3) years of experience performing work related to the functions in the job description.
Must have the ability to work a flexible schedule, which may include night shifts, weekends, and some holiday shifts.
Open availability to accommodate surge, fill in for absentees, and other duties within the Tier 1 agent tasks as required.
Extensive knowledge and experience of customer service.
Good interpersonal, Problem-solving, and Time management skills.
Good written, oral, and interpersonal communication skills.
Strong attention to detail, organizational skills, and a commitment to quality.
Ability to conduct research into PC and software issues and products as required.
Eligibility to pass the required Government background check and obtain a public trust level Clearance.

Desired Qualifications:
Preferential consideration for applicants who have:

A current, active Non-NISP Clearance, Public Trust or higher-level US clearance
Tier 1 Help Desk experience is a plus.

Education Requirements:

Must have a High School Diploma/ GED

PSI Pax, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation or genetic information.

PSI Pax, Inc. is an E-Verify Participant

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Refine Your Search

junior mission planning jobs in lexington park, md

Junior Help Desk Agent (2843)

Junior Mission Planning Engineer

Junior Systems Administrator (5461)

Junior Project Manager

Navy ERP Analyst Junior (2914)

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