Top 9 Customer support representative Jobs in Libby, Mt

Customer Support Representative
CHS Inc —Libby, MT
- $17.60 - $26.35 an hour
- Extended hours
- High school diploma or GED
- Analysis skills
- 1 year
- Profit sharing
- Disability insurance
9d
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New Way Trucks —United States
- Schematics
- Dealership
- 5 years
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Customer Support Representative
CHS Inc —Libby, MT
Reviews and troubleshoots customer problems and initiates action for repair, replacement return or field service; or refers highly unusual situations to higher…
$17.60 - $26.35 an hour
9d

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Customer Support Representative

CHS Inc -
Libby, MT

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Job Details

$17.60 - $26.35 an hour
9 days ago

Benefits

Profit sharing
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Customer support

Full Job Description

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS Mountain West has an exciting opportunity in our Ag Retail Division in Libby, MT. We are looking for a Customer Support Representative to manage all aspects of creating an excellent customer service experience for current and prospective customers. You must be a detail-oriented, results-driven individual with a commitment to quality, accuracy and the ability to organize and prioritize workloads to meet deadlines. Excellent communication skills, both verbal and written, with strong analytical and customer service skills, and the ability to work in both a team environment and on self-directed tasks are essential.

Responsibilities

Under general supervision, handles a variety of customer service inquiries and problems received by telephone, fax, email, text or other web/internet media.
Inquiries are generally routine but may require departure from standard scripts or procedures.
Provides support to lower level staff on non-standard cases where policy and practice are not formalized or documented and individual case determination may be required.
Reviews and troubleshoots customer problems and initiates action for repair, replacement return or field service; or refers highly unusual situations to higher authority for review and reconciliation.
May promote alternative products or services.
Other duties and responsibilities as needed or assigned.

Minimum Qualifications (required)

1+ years of experience in Customer Service and Support
High School diploma or GED

Additional Qualifications

Strong written and verbal communication skills
Proficient with MS Word, Excel, and PowerPoint
Ability to work extended hours to meet business demands
Abilty to read, write and communicate in Spanish, preferred
Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

Physical Requirements

Ability to sit, stand, bend, walk and talk

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.

Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to [email protected]; to verify that the communication is from CHS.

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customer support representative jobs in libby, mt

Customer Support Representative

Regional Technical Service Representative - Northeast Region

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