Top 3 Front desk agent Jobs in Liberty Ny

Front Desk Agent
Best Western Monticello NY —Monticello, NY
- $16.00 - $16.50 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
- 401(k)
- Employee discount
Quick Apply
Reservation and Concierge Agent
resorts —Monticello, NY
- Full-time
- Accounting
- In-person
- Communication skills
- Paid time off
Quick Apply
Night Auditor
Hampton Golf Inc. - Roscoe Mountain Club —Roscoe, NY
- $17 - $22 an hour
- Overnight shift
- Basic math
- Hotel
- Typing
- Health insurance
- Dental insurance
Quick Apply
13d

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8d
Front Desk Clerk - Part Time, Year Round
Mohonk Mountain House —New Paltz, NY
Transfer special unrelated front desk telephone calls to the appropriate departments. Answer telephone calls and emails in a clear and professional manner using…
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Front Desk Clerk
Home2/TRU Grove City —Grove City, OH
The ideal candidate will greet guests, handle reservations and check-ins/check-outs, answer phones, manage front desk transactions, and help ensure an…
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Front Desk Associate
Aqua-Tots Swim Schools —Westerville, OH
Answer phone calls, respond to inquiries, and manage messages in a professional and friendly manner. Maintain a clean and organized front desk area, restrooms,…
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front desk agent jobs near liberty ny

Front Desk Agent

Best Western Monticello NY
Monticello, NY

Quick Apply

Job Details

Part-time | Full-time
$16.00 - $16.50 an hour

Benefits

401(k)
Employee discount
Flexible schedule

Qualifications

Guest relations
Inventory management
High school diploma or GED
Front desk
Phone etiquette

Full Job Description

· Position: Front Desk Agent

· Hotel name: Best Western
· Address:16 Raceway Rd Monticello NY
· Hours: Part-Time

Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

· Maintains an inventory of vacancies, reservations and room assignments.

· Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.

· Knows room locations, types of rooms available, and room rates.

· Registers arriving guests and assigns rooms.

· Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

· Coordinates guest room maintenance work with the engineering and maintenance division.

· Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.

· Knows daily activities and meetings taking place in the hotel.

· Reports any unusual occurrences or requests to the manager or assistant manager.

· Manages and resolves all guest complaints in a professional and courteous manner.

· Processes guest check-outs and handles monetary transactions.

· Maintains customers’ privacy.

· Maintains a high level of professional appearance and demeanor.

What candidate traits are needed to be successful in this role?

· High school diploma or equivalent.

· Previous hotel-related experience preferred.

· Ability to communicate with public, hotel staff, and management in a professional manner.

· Knowledge of surrounding areas and local events.

· Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.

· Ability to learn safety, emergency, and accident prevention policies and procedures.

· Skilled in the use of front office equipment.

· Knowledge of proper telephone etiquette.

· Ability to work a flexible schedule, including weekends and holidays.

Pay: $16.00 - $16.50 per hour

Benefits:

401(k)
Employee discount
Flexible schedule

Work Location: In person

Quick Apply

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front desk agent jobs in liberty ny

Front Desk Agent

Reservation and Concierge Agent

Night Auditor

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