Top 272 Membership representative Jobs in Libertyville Il

Inbound Call Center Representative
Great Lakes Credit Union —Bannockburn, IL
- $20.48 - $30.75 an hour
- Full-time
- 1 year
- Leadership
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Infusion Nurse
Soleo Health Inc —Schaumburg, IL
- $42 - $48 an hour
- Weekends as needed
- Nursing
- Microsoft Outlook
- RN License
- Mileage reimbursement
- Paid parental leave
Quick Apply
6d
Fitness Group Instructors, Yoga Instructor, and Personal Trainers
Lake Bluff Park District —Lake Bluff, IL
- $28 - $35 an hour
- Part-time
- Background check
- CPR Certification
- Anatomy knowledge
- Employee assistance program
- Employee discount
Quick Apply
Carrier Representative
Front Row Logistics —Schiller Park, IL
- $70,000 - $120,000 a year
- Full-time
- Mid-level
- Flatbed truck
- In-person
- Health insurance
- Dental insurance
Quick Apply
Day School Principal (Type 75 and LBS1 required)
Marklund —Bloomingdale, IL
- $90,000 a year
- Full-time
- Residential
- Supervising experience
- Senior level
- Health savings account
- Paid holidays
Quick Apply
7d
Congregation Administrator
Congregation Kneseth Israel —Elgin, IL
- $31,200 a year
- Part-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Paid time off
Quick Apply
2d
Registered Nurse (RN)
Park Ridge Healthcare Center, LLC —Des Plaines, IL
- $35 - $38 an hour
- Full-time
- CPR Certification
- Management
- RN License
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
Waterway Carwash —Northbrook, IL
- $17 - $20 an hour
- Extended hours
- Merchandising
- English
- Ability to lift 50 pounds
- Tuition reimbursement
- Employee discount
Certified Nursing Assistant (CNA)
Aperion Care Fox River —Elgin, IL
- $18.50 - $25.00 an hour
- Part-time
- Serving
- CPR Certification
- Vital signs
- Paid training
- Paid holidays
Quick Apply
Manager, Community Impact
American Academy of Dermatology —Rosemont, IL
- $94,157 - $114,333 a year
- Online Application
- 6 years
- Office
- Microsoft Office
- Health insurance
- Dental insurance
2d
Senior Manager, Clinical Guidelines
American Academy of Dermatology —Rosemont, IL
- $140,000 - $150,000 a year
- Online Application
- Office
- 8 years
- Mentoring
- Health insurance
- Dental insurance
Registered Nurse (RN)
Alta Rehab at Wauconda —Barrington, IL
- $40 - $45 an hour
- Full-time
- CPR Certification
- Nursing
- Management
- Paid training
- Paid holidays
Quick Apply
Licensed Practical Nurse (LPN)
Aperion Care Elgin —Elgin, IL
- $35 - $40 an hour
- Part-time
- CPR Certification
- Management
- BLS Certification
- Paid training
- Paid holidays
Quick Apply
VP, Corporate Partnerships & Giving
American Academy of Dermatology —Rosemont, IL
- $240,000 - $260,000 a year
- Online Application
- 11+ years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
7d
Director, Medical Journals
American Academy of Dermatology —Rosemont, IL
- $195,000 - $205,000 a year
- Online Application
- 11+ years
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Registered Nurse (RN)
Aperion Care Elgin —Elgin, IL
- $40 - $45 an hour
- Part-time
- CPR Certification
- Management
- RN License
- Paid training
- Paid holidays
Quick Apply
Certified Nursing Assistant (CNA)
Alta Rehab at Wauconda —McHenry, IL
- $18.50 - $25.00 an hour
- Part-time
- Serving
- CPR Certification
- Vital signs
- Paid training
- Paid holidays
Quick Apply
Project Manager I or II - Structured Cabling
M. A. Mortenson Company —Kenosha, WI
- $113,500 - $198,200 a year
- Rotating shift
- Construction site
- Customer service
- Mid-level
- AD&D insurance
- Paid holidays
Licensed Practical Nurse (LPN)
Alta Rehab at Wauconda —Barrington, IL
- $35 - $40 an hour
- Part-time
- CPR Certification
- Management
- BLS Certification
- Paid training
- Paid holidays
Quick Apply
Electrical Superintendent I
M. A. Mortenson Company —Itasca, IL
- $125,600 - $188,400 a year
- Management
- Construction site
- Data analysis skills
- AD&D insurance
- Paid holidays

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Inbound Call Center Representative

Great Lakes Credit Union -
Bannockburn, IL

Quick Apply

Job Details

Full-time
$20.48 - $30.75 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Customer records maintenance
Personal service client interaction documentation
Financial sales
Financial services customer support
Customer relationship building
Promoting products
Account maintenance
Account troubleshooting
Sales needs analysis
Client inquiry handling
Promoting bank products
Account development
De-escalation techniques
Conflict de-escalation
Client relationship development
Financial issue resolution
Decision making
Customer engagement
Financial product expertise
Financial goal setting advisory services
Customer issue escalation
Financial needs assessment
Fraud prevention policy implementation
Assisting with digital banking services
Handling account queries
1 year
Suggestive selling
Leadership
Promoting bank services
Entry level

Full Job Description

Great Lakes Credit Union is Hiring GREAT people for our GREAT team!

Do you enjoy customer interaction and relationship building?

WE WANT YOU ON OUR TEAM!

The Member Care Specialist is responsible for performing all duties with a high proficiency level, providing exceptional service to all members and potential members within all contact center channels. Acts as the members' most valued financial partner, taking every opportunity to understand and assess their financial needs and goals. Maintains positive working relationships by supporting the Standards of Greatness. Supports sales and service efforts by advising members of appropriate products and services utilizing E.A.R.N. model skills which help them achieve their financial goals and maintain their accounts. Performs all duties with accuracy and remains in compliance with federal and state laws, rules and regulations, and complies with GLCU's policies and procedures.

As a Member Care Specialist your duties will be:

Handles a wide variety of member requests and inquiries.
Utilizes appropriate security measures to identify members and protects against fraud.
Maintain a thorough understanding of our products and services to assist members effectively.
Actively listens and asks questions to determine member needs; identifies and recommends appropriate solutions, presenting features and benefits of products and services.
Seeks opportunities to attract, retain, and expand member relationships.
Uses sound judgment to handle complex account inquiries and practices good decision-making skills to perform one contact resolution whenever possible.
Performs all duties with a high level of accuracy and attention to detail, accurately documenting member interactions and transactions in the core system.
Identifies and uses appropriate software and tools to troubleshoot concerns regarding digital services, cards, transactions, payments and special accounts.
Assist members in navigating online banking and mobile app services, troubleshooting issues, and guiding them through various digital transactions.
Investigates and resolves member concerns, providing appropriate advice and counseling to member inquiries and problems.
Effectively diffuses irate members and situations with patience and tact.
Identifies and reports potential fraud or suspicious activities and educates members on best practices for safeguarding their accounts.
Provides feedback to leadership on issues affecting members’ experience or disrupting operations.
Works with other credit union team members to proactively meet member needs in a responsive, efficient manner across department lines.
Consistently achieves individual goals and contributes to department and credit union success.
Responsible for maintaining compliance with all applicable federal, state, and local rules and regulations, and following all GLCU policies, procedures and internal controls.
All other duties as assigned.

Requirements needed to be part of this team:

1 year experience in a call center environment or financial institution.
Proficient in all of the Member Contact Center functions and responsibilities and has completed all 3 phases of training.

Benefits We Offer:

At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here’s what you can expect:

Competitive total compensation package: We offer a competitive total compensation salary structure that rewards your hard work and contributions.
Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs and health membership reimbursement. The company paid STD and LTD.
Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches.
Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones.
Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays.
Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals.
Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education.
Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs.
Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered.
Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve.

Join us at GLCU and discover a workplace that invests in you! We’re the total package!

Great Lakes Credit Union is proud to be an Equal Opportunity Employer,

Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Quick Apply

Refine Your Search

membership representative jobs in libertyville il

Inbound Call Center Representative

Infusion Nurse

Fitness Group Instructors, Yoga Instructor, and Personal Trainers

Carrier Representative

Day School Principal (Type 75 and LBS1 required)

Congregation Administrator

Registered Nurse (RN)

Customer Service Representative

Certified Nursing Assistant (CNA)

Manager, Community Impact

Senior Manager, Clinical Guidelines

Registered Nurse (RN)

Licensed Practical Nurse (LPN)

VP, Corporate Partnerships & Giving

Director, Medical Journals

Registered Nurse (RN)

Certified Nursing Assistant (CNA)

Project Manager I or II - Structured Cabling

Licensed Practical Nurse (LPN)

Electrical Superintendent I

I want to receive the latest job alert for membership representative in libertyville il

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